Estágio Em Controle De Qualidade Web - São Paulo jobs at Ibm in Brazil

As an integral part of our MCC IBM.com Team, you will assist in advancing our website experience, ensuring it delights visitors and encourages engagement with our brand. Your role will encompass various activities, including but not limited to:

• Ticket Management: Take ownership of ticketed work assignments, addressing requests from initiation to completion. Ensure that all tasks are executed efficiently and within deadlines.
• Issue Resolution: Analyze recurring issues and recommend potential fixes where applicable. Document and share insights with the team to enhance our knowledge base and develop best practices.
• Collaborative Problem Solving: Foster a cooperative work environment by seeking answers to challenges from various sources including available documentation, education or leveraging insights from peers.
• Learning Opportunity: Gain hands-on experience in the day-to-day activities of an Operations Professional, including support tasks, project management, and team collaboration initiatives.

What you can expect from us:

• Gain valuable experience in a multicultural workplace and enhance your resume.
• Work alongside seasoned professionals and learn best practices in marketing operations.
• Opportunity for career growth.

In addition to your work assignments, the internship includes educational, networking, and social activities. Between your assignments and intern programming, you’ll get to touch a variety of areas within Marketing.

This is a hybrid role, attendance in the office will be required only 3 times per week. We will be concluding the recruitment process for this role in late April. Please submit your application before that time.

• Currently enrolled in a university program
• Passionate about Marketing, Communications, or a related field
• Fluent in English; strong written and verbal communication skills
• Eager to learn

• Basic knowledge of web development and quality assurance for web.
• Basic knowledge of problem-solving and analytical skills
• Basic knowledge of CMS platforms, HTML and CSS
• Willingness to listen, learn and work closely to others. We value human interactions and encourage team work.

The Blue Studio program manager is a key orchestrator, overseeing program expectations among stakeholders. As a Program Management Intern, your responsibilities may include:

· Understanding the program and its impact, acting as a voice to bring concerns or issues back to key stakeholders

· Leading enablement, adoption, and communication strategy on the specific program

· Acting as a leader for the team, ensuring team dependencies are met

· Guiding short-term and long-term planning exercises with the creative team by putting appropriate structure and timelines in place to meet forecast demand

· Being responsible for the escalation of service issues against assigned areas of responsibility

· Ensuring that appropriate creative workflows and prioritization exercises are routine and raises blockers as needed

We anticipate we will conclude the recruitment process for this role in late April. Please submit your application and any required supplemental materials before that time. If the role requires a portfolio or examples of past work, please include a link on your resume.

Start date for this internship is early June 2025. This is a Hybrid role, attendance in the office will be required only 3 times per week.

• Currently enrolled in a university program
• Strong English language communication skills
• Experience in marketing or software development, connecting content and experiences to users, market, and channel trends
• Excellent expectation management, communication skills, and understanding of Agile methodology
• Attention to detail, strong organizational skills, and a commitment to flawless execution

Undergraduate students who will graduate in December 2026. Intermediate knowledge of the Office Package (Excel, PowerPoint, Word)Good communication skills and a proactive attitude to identifying solutionsAbility to work in a collaborative and multidisciplinary mannerIn higher education from the 3rd semester onwards, with at least 1 year until graduation date

Advanced knowledge of excel and the development of macros and small automations is a plus