Technical Support Professional jobs at Honeywell

The technical support professional role at Honeywell in the tech industry is a highly important one that requires sharp problem-solving skills and excellent customer service. The technical support professional is the first line of defense for the company when problems arise, providing timely technical assistance to customers and end-user customers. This individual is responsible for resolving product or service issues quickly and accurately to ensure customer satisfaction. The technical support professional will provide assistance with product installation, configuration, troubleshooting, and general customer service. They must also document technical processes and provide feedback on technical performance. The technical support professional must possess proficiency in programming languages, hardware, and software issues and must also be able to diagnose and resolve problems quickly. They must also be able to communicate technical information to customers in an easy-to-understand language. Depending on the situation, the technical support professional might need to be able to configure hardware such as routers and networking devices. The technical support professional should also strive for customer service excellence. Having a positive attitude while troubleshooting customer issues can inspire customer loyalty. Additionally, they should have the ability to provide support via phone, email, or chat. In return, Honeywell will reward the technical support professional with competitive pay and benefits. They will also provide ongoing training to ensure that they stay up to date with the latest in technology. At Expoint, we are proud to be offering this amazing opportunity for an experienced technical support professional to join the tech industry at Honeywell. Our platform has been solely created for the tech industry job market by offering a unique approach to speeding up the hiring process. Visit our website now to apply for this position.