Systemingenieur M/w/d Biberach Der Riss jobs at Honeywell in United Kingdom, London

Key Responsibilities:

• Identify new customer and project opportunities that will drive growth for Solstice® sustainable refrigerant solutions in the Food Retail/Service and Cold Chain industries.
• Forge strategic partnerships and create senior level/C-suite engagement with key food retail/service and cold chain end-users, OEMs, consultants, contractors and installers at all levels of their organizations.
• Develop a robust opportunity pipeline aligned with strategic growth goals, and implement structured account plans for your main customers.
• Manage accurately & timely your sales opportunity pipeline in SFDC (salesforce.com) and meet the Sales Excellence metrics.
• Drive customer projects from inception to closure with a sense of urgency; collaborate with Channel, OEM, Technical and Marketing teams to expedite project closure.
• Drive revenue and margin in your territory to meet or exceed sales revenue and profitability targets as per our AOP (annual operating plan) and NPI/BTI (New Product Introduction / Breakthrough Initiatives) targets.
• Collect and share market and competitor intelligence across the value chain.
• Participate in relevant industry associations, trade events and meetings and engage stakeholders in the Food Retail value chain to promote Solstice® sustainable refrigerant solutions
• Educate on regulations which are currently, and potentially in future, impacting Solstice® sustainable refrigerant solutions.

You Must Have:

• A pioneer and hunter mentality, tenacity, and a resilient mindset.
• A Bachelor’s degree.
• >10 years of B2B sales and business development experience in a multinational context.
• Spoken and written Spanish, Italian and English is essential; the ability to speak other European languages would be advantageous, particularly Portuguese.
• Commercial and financial acumen – ability to understand CapEx, OpEx, Return on Investment, Total Cost of Ownership.
• Strong Customer focus, ability to understand and clearly articulate value propositions, to analyze customers’ needs and use consultative selling skills to solve problems and create customer value.
• Strong networking, influencing, negotiating and closing skills, paired with strong organization & project management skills.
• Excellent presentation and written communication and interpersonal skills.
• Willingness to travel frequently.

We Value:

• Experience in selling value-based solutions into the food retail/service, cold chain and commercial refrigeration market.
• Experience in dealing with regulated products and with political/policy topics impacting business.
• Adaptability and the ability to move from the strategic to the tactical as the situation dictates.
• Ability to work collaboratively in a diverse cultural team and in a matrix environment.
• Ability to take initiative and work with limited direction.
• Ability to influence across a broader organization.
• Ability to work remotely.

• JOB ID: HRD263124
• Category: Sales
• Location: Floors G, 1-3, LA CALLE MARÍA DE PORTUGAL,Madrid,MADRID,28050,Spain
• Exempt

CLSS Customer Success Manager (Spain)– responsibilities and activities:

You will be responsible to maximize CLSS adoption across all its customer base in South Europe, primarily Spain, and increase retention by offering an unmatched customer experience. You will have to build a deep understanding of a customer situation, and a clear view of the market and Honeywell offering. Once we land an opportunity, you will prioritize customer needs and coach them on how to get the most of CLSS – therefore, your role is crucial.

You own the customer’s use and expansion of CLSS, but you won’t be alone. You will partner primarily with CLSS Offering, Sales and Demand Generation teams to understand the market, the business, our customers and what we offer. You will be involved in many phases of the customer lifecycle and therefore have a good overview of the big picture. You will recognize which problems affect multiple customers and what this can mean for possible churn. You will also have an overview of upcoming product upgrades and changes, in light of your customer feedback.

You will also act as a change champion, internally and externally. Even if your customers have been using CLSS for a while, you will continuously seek feedback, ask if everything is ok, where CLSS is used regularly, how often, which solutions, on which use cases, why, what can be improved etc. As the person working closely with our users, your point of view is critical in how we continue to invest and improve our services. Beyond this, you will ensure that the CLSS benefits becomes part of the customer operations’ DNA.

Summary of your key responsibilities:

1. Develop healthy customer relationship, with trust and transparency
2. Evaluate and prioritize customer needs
3. Enhance customer training
4. Onboard new clients
5. Act as a customer advocate.
6. Encourage customers to upgrade and expand their usage of CLSS
7. Promote customer loyalty
8. Partner internally with Offering, Sales and Demand Generation

We value

• Technical background with a sales orientation
• Proactivity and organization
• The confidence, drive, and energy to find solutions
• First class presentation skills
• Spanish as you mother tongue, Italian and French are nice to have
• Excellent English
• Strong team player, highly motivated and self-reliant

We Measure

CLSS activations, churn rate, CLSS pipeline/expansion

• JOB ID: HRD259175
• Category: Sales
• Location: Floors G, 1-3, LA CALLE MARÍA DE PORTUGAL,Madrid,MADRID,28050,Spain
• Exempt