Product Marketing Operations Manager jobs at Gong in United States, Salt Lake City

• Serve as a trusted advisor to Industry Expansion sales leadership, driving growth through process optimization, financial rigor, and actionable insights.
• Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR).
• Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for Commercial, Mid-Market, and Enterprise teams.
• Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases.
• Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health.
• Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals.
• Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
• Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.

• 6+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models
• Background in financial services, fintech , healthcare, or consulting focused on regulated industries preferred.
• Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies.
• Proven success building territory models, forecasting processes, and headcount/capacity plans.
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus).
• Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools.
• Strong organizational and project management skills; able to execute multiple priorities with urgency.
• High degree of ownership — not just identifying opportunities, but turning insights into measurable results.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Hire, coach, and manage a team of Sales Development Reps
• Build & iterate on a data-driven strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

• You are within a commutable distance from the Salt Lake City area and willing to be in office 3x per week (Tuesday, Wednesday, Thursday)
• 2+ years in Software sales as an IC & Manager
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Hire and develop a team of experienced Mid-Market Account Executives focusing on customers between 100-750 employees
• Consistently deliver against team revenue goals
• Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Gong
• Support team in navigating, closing and expanding within multimillion dollar accounts
• Partner with sales leadership to further define a successful and repeatable sales process
• Understand the challenges facing the team and clear the way to allow for success
• Regularly report on team and individual results through pipeline management and forecasting
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity

• You must be currently located in Salt Lake City
• 4+ years of experience building and managing high performing sales teams (for a SaaS Company) preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing, or Energy organizations
• Successful track record of 100%+ of quota achievement as a manager and individual contributor in sales
• Previous experience recruiting, retaining, and developing a team from the ground up
• Excellent verbal and written communication skills
• High level of business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership (C and VP level)
• Experience with Gong.io preferred

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Lead all aspects of Managed Services engagements for Gong customers.
• Manage multiple customer programs to a defined scope, schedule, and budget
• Forecast work and deploy program resources according to delivery plans
• Ensure program deliverables are completed to the highest quality standards
• Balance competing priorities effectively across multiple customers and projects.
• Conduct & coordinate meetings onsite and remotely according to the Gong Professional Services methodology standards.
• Execute ongoing program planning, discovery, and design workshops to map customer use cases to Gong platform workflows.
• Provide regular communications (verbal and written) to executive leadership, project teams, and customers.
• Identify, document, and lead mitigation efforts for program risks - disseminating clear and consistent updates to internal and external stakeholders
• Challenge, advise, and redirect teams as well as client expectations when needed for successful program delivery
• Gather ongoing requirements and issue change orders as appropriate.
• Facilitate identification, internal communication, and remediation of product issues.
• Ideate and develop new program deliverables that help improve existing team process
• Contribute to practice development initiatives that accelerate organizational and team growth within Professional Services

• 6-8 years of Project Management experience (time, cost, scope, risk management); PMP certification is a plus.
• 5+ years of professional consulting experience, preferably in Enterprise software.
• Proven ability to influence change within customer organizations.
• Excellent instincts and ability to interface at a senior level with ease.
• Experience with SaaS applications that support Enterprise business processes.
• Strong CRM experience or knowledge (Salesforce.com or Dynamics preferred).
• Ability to optimally coordinate and work across functional & technical teams – both internally and with partners, both in-person and virtually.
• Understand business and organizational complexity at large strategic firms
• Familiarity working with cross-functional teams, including: Sales, Customer Success, Product, Enablement, and Engineering.
• Desire to embrace change and hypergrowth in your role, your team, your organization’s strategy, and the products you support
• Willingness to travel.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Hire and develop a team of experienced Enterprise Account Executives focusing on customers 1000+ employees
• Consistently deliver against team revenue goals
• Assist your team throughout their strategic sales cycles by deeply understanding customers needs and mapping them to the value of Gong
• Support team in navigating, closing and expanding within multimillion dollar accounts
• Partner with sales leadership to further define a successful and repeatable sales process
• Understand the challenges facing the team and clear the way to allow for success
• Regularly report on team and individual results through pipeline management and forecasting
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity

• You must be currently located in Salt Lake City
• 4+ years of experience building and managing high performing sales teams (for a Saas Company) preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing, or Energy organizations
• 2+ years of experience managing an Enterprise sales team
• Successful track record of 100%+ of quota achievement as a manager and individual contributor in Strategic sales
• Previous experience recruiting, retaining, and developing a team from the ground up
• Excellent verbal and written communication skills
• High level of business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership (C and VP level)
• Experience with Gong.io preferred

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As the Senior Revenue Operations Manager focused on Territory Strategy, you’ll play a critical role in driving go-to-market efficiency and sales productivity by designing and managing scalable territory models. You’ll partner cross-functionally with Sales, Marketing, and Strategy teams to align coverage with market opportunity, optimize segmentation, and ensure equitable, high-potential sales territories across global regions.

• Lead the design, deployment, and ongoing optimization of global territory models across Sales segments.
• Analyze historical performance, market potential, and account data to inform segmentation and coverage plans.
• Partner with Sales leadership, Strategy, and Finance to align territories with business goals and headcount plans.
• Drive territory balancing efforts to ensure fairness and performance opportunity across reps and regions.
• Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations.
• Maintain accurate territory mapping in CRM systems (e.g., Salesforce), ensuring data integrity and change management.
• Monitor coverage effectiveness, identifying and resolving gaps proactively.
• Enable Sales and RevOps teams with territory dashboards, reports, and insights.
• Lead special projects such as market expansion, vertical alignment, or rep capacity modeling.

• 5–8+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function.
• Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies.
• Strong analytical skills with experience in Excel, SQL, and BI tools (e.g., Tableau, Looker).
• Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus.
• Excellent cross-functional collaboration and stakeholder management skills.
• Comfortable navigating ambiguity in a fast-paced, high-growth environment.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Be an internal champion of Gong usage including partnership with the Product team on Gong improvements & bugs, finding new ways to use Gong for Sales use cases, enforcing Gong hygiene and usage with the Sales team
• Partner with Sales, Operations, and Finance leadership on developing territory methodology, headcount models and capacity plans
• Run and maintain weekly/monthly operating rhythm including forecast/pipeline reviews, demand gen reviews, MRR/QBR, account reviews, KPI tracking, headcount tracking, etc.
• Partner with internal Revenue Operations to communicate the methodology and assignments for territories/books
• Build and maintain tight partnerships across the Revenue org (Enablement, Marketing, CS) to drive operational strategies that span the organization.
• Partner with analytics and BI team members to design, develop, and implement reporting and dashboards to manage the business, aligning with the operating rhythm set by Sales & Operations leadership
• Apply a bias for action to rapidly solve sales process bottlenecks and inefficiencies while simultaneously developing longer-term, scalable solutions.
• Analyze and promote the health of the business to improve Sales productivity & performance.
• Work with the System Ops team to help design new and improve current workflows/automation for Sales.
• Identify, prioritize and scope key strategic initiatives/projects accordingly.
• Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce "compliance" at all levels.

• 7+ years of relevant sales/business operations experience with a solid understanding of SaaS business models and using Salesforce.com.
• Tech-curious: problem-solver who seeks out creative solutions using process + technology.
• Great communicator- propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal customers and stakeholders.
  Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment.
• Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines.
• Be a data junkie that knows what quality data means and help the team design & improve it.
• Experience navigating a complicated tech stack including tools for CRM, Account planning, Account Scoring, Data Enrichment, and other Productivity tools
• Background working in sales organizations selling to Fortune 1000 companies.
• Exceptional analytical and quantitative skills. SQL knowledge is a plus.
• High degree of ownership and a strong bias for action — not just identifying opportunities, but rapidly turning insights into results.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.