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Application Support Engineer jobs at Global-e
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23.04.2025
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Global-e Application Support Engineer United States, West Virginia
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Working closely with our Engineering team and other departments in the company. Addressing and debugging technical issues. Handling escalations and resolving complex issues from customers and internal teams. Expanding knowledge...
Description:
This will require working collaboratively with other Global-e engineers, analysts, and cross-functional groups, to make sure production issues are resolved quickly and professionally.
Responsibilities:
- Working closely with our Engineering team and other departments in the company.
- Addressing and debugging technical issues.
- Handling escalations and resolving complex issues from customers and internal teams.
- Expanding knowledge management and mentoring junior team members.
Requirements
- 2-5 years of experience as an application support engineer
- Excellent understanding of application support methodologies and tools
- Knowledge of JavaScript, HTML, CSS and other client-side technologies
- Knowledge of REST API’s and experience troubleshooting with JSON/XML payloads
- Experience with SQL and experience working with relational databases
- Experience with debugging tools and log analysis
- Experience with Atlassian, Zendesk, SharePoint
- Willingness and ability to deep dive into the problem and find the root cause
- Ability to multitask and handle various priorities
- Exceptional interpersonal skills
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These jobs might be a good fit
Share
Working closely with our Engineering team and other departments in the company. Addressing and debugging technical issues. Handling escalations and resolving complex issues from customers and internal teams. Expanding knowledge...
Description:
This will require working collaboratively with other Global-e engineers, analysts, and cross-functional groups, to make sure production issues are resolved quickly and professionally.
Responsibilities:
- Working closely with our Engineering team and other departments in the company.
- Addressing and debugging technical issues.
- Handling escalations and resolving complex issues from customers and internal teams.
- Expanding knowledge management and mentoring junior team members.
Requirements
- 2-5 years of experience as an application support engineer
- Excellent understanding of application support methodologies and tools
- Knowledge of JavaScript, HTML, CSS and other client-side technologies
- Knowledge of REST API’s and experience troubleshooting with JSON/XML payloads
- Experience with SQL and experience working with relational databases
- Experience with debugging tools and log analysis
- Experience with Atlassian, Zendesk, SharePoint
- Willingness and ability to deep dive into the problem and find the root cause
- Ability to multitask and handle various priorities
- Exceptional interpersonal skills
Show more
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Application Support Engineer jobs opportunities, giving you access to the best companies in the field, like Global-e. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.