Chargeback Specialist – Student Position jobs at Global-e in Israel

Responsibilities:

• Oversee daily operations of payment products, ensuring smooth functionality and high performance.
• Investigate and resolve payment queries from internal and external stakeholders efficiently.
• Analyze and identify trends, patterns, and anomalies in payment operations, providing actionable insights.
• Collaborate with cross-functional teams to address payment-related escalations, reduce operational risks, and implement long-term solutions.
• Manage and optimize system features and integration workflows, ensuring seamless interoperability across platforms.
• Serve as a subject matter expert on payment systems, operations, and integration processes.
• Build and maintain strong relationships with external payment processors, acquirers, and partners to ensure uninterrupted operations and efficient issue resolution.
• Continuously enhance operational processes through automation and the implementation of cutting-edge tools.

• Bachelor’s degree in Industrial Engineering , Business Administration , or a related field.
• Strong experience with SQL and Excel
• Experience with BI tools (e.g., QlikSense) (Advantage)
• Hands-on experience with automation tools and payment integration technologies.
• Strong background in Payments/Product Operations or Project Management within the payments industry (Advantage).
• Exceptional analytical and problem-solving skills with a meticulous attention to detail.
• Highly motivated and self-driven, capable of working independently with minimal supervision.
• Excellent verbal and written communication skills, with the ability to explain complex topics to diverse audiences.
• Familiarity with specific payment technologies such as payment gateways , APIs, or card processing platforms is a strong advantage.

Responsibilities:

• Manage company attendance systems (Maccano + Hibob), including procedure implementation, reporting, updating legislative changes, and addressing employee inquiries.
• Oversee employee onboarding and termination processes, including handling 161 forms.
• Process 101 forms in the Hilan system.
• Manage employee payroll deductions/reimbursements and maintain communication with pension insurance agents.
• Assist with monthly payroll processing, ensuring accuracy and compliance.

• Certified Payroll Professional in Israel – mandatory.
• Advanced Excel skills, including complex functions – mandatory.
• 1-4 years of relevant payroll experience, preferably in a high-tech company with over 300 employees.
• Proficiency in Hilan system – advantage.
• Excellent teamwork, interpersonal, and communication skills with a high attention to detail and accuracy.
• In-depth knowledge of Israeli payroll regulations, including tax and social security laws.
• Ability to work independently and handle multiple tasks efficiently.

Responsibilities:

• Conduct thorough investigations across different payment providers to identify trends and root causes of disputes
• Collect and analyze data on dispute volumes, reasons, and outcomes to generate actionable insights
• Build and maintain an operational chargeback data center to ensure accurate tracking and reporting
• Review and respond to chargebacks and retrieval reports using a data-driven approach
• Develop and implement efficient processes to improve dispute resolution success rates
• Ensure data accuracy, consistency, and availability for analysis and reporting
• Collaborate with teams including Fraud, Customer Service, and Finance to prepare effective dispute responses

• Availability for a minimum of 3 days per week – Must
• High proficiency in English – Must
• Proven experience with Excel – Must
• Proficiency in SQL – Big advantage
• Previous experience in chargeback handling – Big advantage
• A team player who is organized, motivated, and capable of working independently when necessary

Responsibilities

• Support the functions of our corporate and commercial legal counsels on daily tasks
• Supporting the group companies’ business and compliance diligence work
• Supporting with legal research and drafting of legal documents, assessments, policies etc.

• Second -year LLB student (BA in Finance, Economics is Advantage)
• Excellent English
• Advanced MS Word and Excel
• Superior attention to detail
• Excellent communication skills, both written and verbal, ability to collaborate in a cross-functional environment
• Highest level of integrity
• Critical thinking, problem-solving and organizational skills

Global-e is looking for analytical people who can find the right way to solve a case.

This is a student position – working in shifts with high flexibility (both from the office and from home)

Responsibilities:

• Conduct risk assessments and manual reviews for online e-commerce transactions
• Build, design and improve fraud prevention strategies and mechanisms
• Identify and analyze fraudulent patterns and anomalies via data analysis

• Student with at least 2 years remaining until graduation – Must
• Work availability of at least 3 shifts a week (including nights, weekends and Holidays) – Must
• Experience with Excel and SQL – Must
• High proficiency in English
• Critical thinker with great attention to details
• Ability to work independently in a fast-paced environment

Additionally, you will help automate and improve the team’s workflow and processes to support

The perfect student position – great conditions, high flexibility, working hybrid (both from the office and from home).

Responsibilities:

• Overseeing invoice and billing processing
• Work closely with finance department to gather functional requirements and define the automated process flow
• Analyze, understand, and document business processes in detail for the purpose of RPA deployment
• Work with finance department to Identify scope, benefits and risks for RPA automation initiatives;
• Create end-to-end cross-functional process flow maps at a high-level as well as at a detailed/modular level

• Student of Industrial engineering/Economics/Statistics or other similar fields with at least 2 years remaining until graduation – Must
• Excel proficient
• Very detail oriented
• Passionate about data with strong analytical & technical skills.
• Organized and methodical, with ability to manage high volumes of data.
• High English level (written & spoken) and good communication skills.
• Intelligence background – Advantage
• Experience with Priority software – Advantage
• Experience with SQL – Advantage
• Experience with RPA – Advantage