Us Medical Science Liaison – Pdx Neurology jobs at Ge Healthcare in Remote, Remote

Key Responsibilities

• Tool Lifecycle Management: Overseeing deployment, recovery, maintenance, and disposal of tools and equipment.

• Inventory Management: Maintaining accurate records of tool inventory, ensuring appropriate stock levels are kept, and optimizing tool utilization to reduce costs.

• Logistics Coordination: Arranging for the transportation of tools to and from various locations, including field sites, calibration facilities, or repair centers.

• Documentation and Reporting: Generating and maintaining detailed records of tool movement and usage, as well as providing reports to management on tool performance and costs.

• Vendor and Supplier Management: Coordinating with tool warehouse personnel, shipping vendors and field engineers to ensure efficient, timely, and cost-effective services.

• Process Improvement: Analyzing tool usage data and logistics processes to identify opportunities for improvement in efficiency, cost reduction, and tool availability.

• Special projects to improve processes, maintain inventory, and identify trends

• Ensure compliance with safety regulations and organizational standards.

Required Qualifications

• Relevant Experience: Experience in tool coordination, inventory management, or logistics.

• Technical Knowledge: Familiarity with various types of tools, their maintenance requirements, and calibration procedures.

• Computer Skills: Proficiency in relevant software and systems such as Seibel, Outlook, and spreadsheet programs like Excel and Word.

• Organizational Skills: Strong ability to prioritize tasks, manage multiple assignments, and maintain detailed records.

• Communication Skills: Effective communication skills for collaborating with internal teams, external partners, and suppliers.

• Problem-Solving: Ability to analyze issues, troubleshoot problems, and implement solutions in a fast-paced environment.

• Detail-Oriented: Meticulous attention to detail for ensuring accuracy in documentation and inventory records.

• Adaptability: Ability to adapt to changes in operational requirements or unexpected challenges.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Responsibilities

• Troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment.

• Owning customer issues from dispatch or identification of issue to resolution. Proactively engaging with other team members to ensure they are always aware of status of all issues for their designated customers.

• Maintaining all models specific to a modality’s in the assigned area.

• Performing total system level troubleshooting on complex multi-symptom problems.

• Communicating clearly with end-users and department managers on equipment status; maintain customer satisfaction.

• Effectively communicating and partner with teammates and colleagues.

• Assisting in Account Sales visits, help train others where necessary, and identifying Sales opportunities and communicate them to account team.

• Assisting in the growth and direction of business in geographic area.

• Maintaining regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

• Partnering with the customers and recommend value-added services that will help the customer run their business more efficiently.

• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.

​Qualifications/Requirements

• Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience.

• Technical analytical skills.

• Ability to work independently with minimum supervision, high work standards and quality.

• Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills.

• Fluency in English and Romanian,

• Valid driving license B category valid for Romania, active driving experience.

• No restriction to work in hi magnetic field area.

Desired Characteristics

• High work standards and quality.

• Shows Initiative and motivation.

• Plans and organizes work effectively, self-motivated

• Excellent communication skills, listening skills, and interpersonal skills.

• Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

As the Medical Product Vulnerability Management Operations Leader, you will:

• Lead : Implementation and optimization of process and tooling to ensure effective medical product vulnerability management in alignment with regulatory requirements.

• Strategize : Co-create and implement comprehensive strategies to identify, assess, and mitigate vulnerabilities in our medical devices.

• Collaborate : Work closely with direct colleagues and cross-functional teams including Product development, Quality Assurance, Regulatory Affairs, and IT to drive effective outcomes through collaboration and effective vulnerability management practices.

• Monitor and Respond : Support continuous vulnerability monitoring processes and rapid response protocols and implement tooling to address emerging threats and vulnerabilities.

• Report and Communicate : Manage metrics consolidation and reporting targeting meaningful results.

Qualifications

• Experience : Minimum of 5 years in enterprise vulnerability management or medical device cybersecurity.

• Operations Expertise : Proven experience in operational management in a large, siloed business environment.

• Technical Skills : Deep understanding of vulnerability assessment tools, cybersecurity frameworks.

• Leadership : Demonstrated ability and drive to inspire, manage and accelerate change through cross-functional collaboration.

• Business Acumen : Proven ability to understand how internal and/or external business models work for a large complex multi-national organization and facilitate active internal customer engagement.

• Communication : Excellent verbal and written communication skills in English, capable of leading live technical engagements. Able to articulate the value of what is most important to the business/customer to achieve outcomes.

• Education: Bachelor's degree in Computer Science, Information Security, Engineering, or a related field. Relevant security certifications are preferred (CISSP and/or similar certifications)

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• EHS Program Leadership: Lead the development, implementation, and continuous improvement of the EHS management system for GE HealthCare, with a primary focus on contract manufacturers. Partner with these manufacturers to ensure compliance with GE HealthCare EHS standards, local regulatory requirements, and best practices in safety and sustainability.
• Pre-Safety Start-up Reviews: Lead pre-safety start-up reviews at contract manufacturing sites to ensure all environmental, health, and safety requirements are met before production begins. Collaborate with manufacturing teams to identify potential risks and implement mitigation measures proactively.
• Annual Certification of Compliance: Oversee the completion of annual written certifications of compliance from contract manufacturers, ensuring that all manufacturing partners adhere to relevant environmental laws, GE HealthCare's safety standards, and any necessary authorizations.
• EHS Audits and Inspections: Conduct and oversee periodic audits and inspections of contract manufacturing sites, ensuring compliance with both regulatory requirements and GE HealthCare's internal EHS standards. Audit areas include equipment, materials handling, and operational safety practices.
• Risk Management and Mitigation: Assess and manage risks associated with contract manufacturing operations, implementing appropriate risk mitigation strategies to prevent incidents and ensure a safe working environment. Collaborate with contract manufacturers to address any EHS-related concerns and ensure continuous improvement.
• EHS Training & Awareness: Ensure that contract manufacturers provide appropriate EHS training to their workforce, in alignment with GE HealthCare’s requirements. Oversee the development and delivery of training programs and maintain a training matrix for all personnel involved in manufacturing activities.
• Incident Investigation & Corrective Actions: In the event of an EHS-related incident, provide operational assistance, including investigation, root cause analysis, and corrective action implementation. Ensure that lessons learned are shared across teams to prevent recurrence.
• Regulatory Compliance: Ensure that contract manufacturers comply with all relevant local, state, federal, and international EHS regulations. Provide guidance on regulatory requirements and assist in maintaining documentation such as Safety Data Sheets (SDS) and Non-Hazardous Statements.
• Collaboration with Senior Leadership: Work closely with GE HealthCare’s senior leadership to align EHS goals and strategies with overall business objectives. Advocate for a strong safety culture and sustainability in all manufacturing operations.
• Global EHS Support: Support EHS teams across GE HealthCare’s global operations, particularly with regard to contract manufacturing and regulatory compliance, ensuring consistent standards are met worldwide.
• EHS in New Product Development: Provide EHS support during new product development to ensure that safety and regulatory considerations
• ​ Supplier Engagement & Sustainability: Collaborate with suppliers and contract manufacturers to drive sustainability initiatives and ensure compliance with GE HealthCare’s sustainability goals. Work with external stakeholders to address environmental challenges and reduce the environmental footprint of our products.
• Travel Requirements: Up to 35% travel to contract manufacturing sites and remote locations for audits, inspections, and collaboration with contract manufacturers. Travel will be required, particularly at the commencement of the role, to assess existing operations and establish governance and assurance processes.

• Extensive experience with local, state, federal, and regional EHS regulatory obligations, particularly in the context of contract manufacturing operations.
• Bachelor's degree in an EHS-related discipline (e.g., Environmental Science, Occupational Health & Safety, Industrial Hygiene).
• Proven experience managing or overseeing Health Physics programs, with a specific focus on supply chain assurance and good governance in contract manufacturing settings.
• Demonstrated experience in developing and leading EHS programs for distributed teams, including contract manufacturers and remote workforce.
• In-depth knowledge of regulations related to environmental compliance, worker safety, radiation management, and chemical handling.
• Strong knowledge of radiation safety practices, including the handling, storage, and disposal of radioactive materials in compliance with all relevant regulations.
• Extensive experience with radiation waste handling, management, and disposal, ensuring compliance with applicable laws and environmental safety standards.
• Knowledge of applicable radiation regulations and laws at local, state, federal, and international levels, including those governing the use, transportation, and disposal of radioactive materials (e.g., NRC, DOT, EPA).
• Experience conducting safety audits, incident investigations, and risk assessments, specifically in contract manufacturing or similar supply chain operations.
• Ability to effectively influence and coach stakeholders at all levels of the organization, with a focus on building a culture of safety and compliance.
• Strong communication skills, both verbal and written, with the ability to present complex safety data in a clear and actionable manner.

The Account Manager will be responsible for managing key client accounts. This individual will drive sales growth, build strong relationships with clients, and identify opportunities to expand product offerings and maximize revenue. The Account Manager will serve as the primary point of contact for clients, understanding their needs and objectives to deliver tailored solutions and exceptional service.

Client Relationship Management:

• Understand holistic hospital environment and customer segmentation to enable effective overall customer relationship.
• Own, manage and nurture existing relationships with customers including opportunities to grow share.
• Understand client needs, objectives, and challenges, and proactively address them to ensure client satisfaction and retention.
• Serve as the primary point of contact for clients, coordinating communication and managing expectations effectively.
• Drive effective balance of face-to-face vs digital customer meetings.
• Support effective medical education programs and congress programs.
• Triage customer queries to relevant team within a matrixed environment.

Sales Forecasting and Revenue Generation:

• Pipeline forecast and demand planning being sure to negotiate prices within the range specified by the GM.
• Develop and execute strategic territory plans to achieve revenue targets and drive business growth.
• Define and review annual account plans and ensure a disciplined execution against these plans.
• Prepare accurate sales forecasts and reports, analysing sales data and trends to identify opportunities and risks.
• Create and follow up on new customer leads (including procurement and hospital management.)
• Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining client satisfaction. Being sure to partner with contract shared service throughout contract/tender process.
• Utilize tools and software to track sales activities, manage client interactions, and maintain up-to-date records. Deployment of relevant tools. For example, use Salesforce and Vistex (Contract Pricing and Quoting/Contract Lifecycle Management) to support and enable successful commercial activity.

Market and Competitive Analysis:

• Collect in-field customer and competitor insights for provision to GM and Marketing
• Stay informed about industry trends, market dynamics, and competitor activities within the pharmaceutical sector.

• Proven experience in pharmaceutical sales or account management, with a track record of achieving sales targets and building strong client relationships.
• Deep understanding of the pharmaceutical industry, including knowledge of drug development, regulatory requirements, and market dynamics.
• Excellent communication, negotiation, and presentation skills, with the ability to effectively influence and persuade clients.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.