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Service Manager Imaging Nsw South jobs at Ge Healthcare in Australia, Sydney

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Australia
Sydney
12 jobs found
05.09.2025
GEH

GE HealthCare Service Account Manager Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Contribute to achieving Operating Plan targets for service revenue, profit margin, and equipment sales. Ensure pricing compliance to maximise profitability and maintain commercial discipline. Accurately forecast orders and sales through...
Description:
As a Service Account Manager, you will play a key role in driving service sales growth within your assigned territory. You’ll lead service contract opportunities for corporate customers, by presenting compelling value propositions and work closely with the equipment sales team to expand the installed base and proactively drive lifecycle upgrade opportunities.
To succeed in this role, you will need to build and nurture strong relationships with key departmental and technical decision-makers within your accounts. Leveraging a consultative selling approach, you will actively listen to customer needs, identify challenges, and propose tailored service solutions that deliver measurable value. A solution-oriented mindset will be essential as you collaborate with customers and internal teams to co-create strategies that drive long-term success. Where appropriate, you will also partner with the equipment sales team to gain access to broader customer stakeholders and influence purchasing decisions.


Responsibilities

  • Contribute to achieving Operating Plan targets for service revenue, profit margin, and equipment sales.
  • Ensure pricing compliance to maximise profitability and maintain commercial discipline.
  • Accurately forecast orders and sales through effective opportunity management in GE HealthCare’s CRM tools.
  • Support tender submissions by preparing service offering content and pricing in collaboration with commercial and legal teams.
  • Develop strategic business plans for assigned accounts and territory, including opportunity development, competitive positioning, and performance targets.
  • Build and maintain strong customer relationships, collaborating with equipment sales teams to strengthen account engagement.
  • Monitor and communicate market trends and competitor activity, and lead the development of counter-strategies.
  • Own and resolve service contract-related customer queries in coordination with internal teams.
  • Prepare for customer meetings and performance reviews, including data reporting and presentations.
  • Stay current with product, customer, and market knowledge through ongoing training.
  • Collaborate with product teams to ensure customer satisfaction and commercial success.
  • Understand customer challenges and develop innovative, tailored service solutions.
  • Manage the service contract opportunity funnel to maximise win rates.
  • Lead the contractual process, including negotiation and coordination with legal and commercial stakeholders to minimise risk.
  • Identify and develop new opportunities, working with sales leaders to grow the upgrade pipeline.
  • Maintain accurate opportunity records and ensure order and configuration quality at entry.
  • Estimate delivery timelines based on production schedules to meet customer expectations and enhance satisfaction.

Quality Specific Goals

  • Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE HealthCare Environment, Health & Safety Policies) and operate within them to ensure that no company policy or US / Int’l Law is broken
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications/ Requirements

  • Tertiary qualifications in business, marketing, product management or related field of study, with a minimum of 5 years’ experience in marketing, commercial or product management roles
  • Strong business acumen and domain expertise in GE HealthCare products and market dynamics in ANZ
  • Ability to develop and execute priorities aligned with strategy
  • Strong presentation skills and understanding of selling skills and CRM utilisation to drive revenue
  • Excellent analytical, interpersonal, influencing skills with the ability to communicate with employees and customers at all levels
  • Experience in operating in a cross-functional matrix team, both at a local and regional level
  • Experience as a change agent and process-oriented individual

Desired Characteristics

  • Exceptional communication and interpersonal skills.
  • Ability to navigate and influence within a complex organizational structure.
  • Proactive and innovative approach to problem-solving.
  • Prior experience working for a large company in a matrix environment
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organisation
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03.09.2025
GEH

GE HealthCare Ultrasound Applications Specialist NSW - WH Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed. Develop, coordinate and deliver...
Description:
The Ultrasound Applications Specialist position is responsible for providing formal technical and clinical support during the sales process primarily within NSW supporting the Women’s Health segment. Responsibilities include providing pre-sale product demonstrations (clinical trial support) and post-sale installation, training and ongoing customer support across our Voluson ultrasound platforms.
Responsibilities
  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

  • Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

  • Facilitate team communication and the sharing of best practices

  • Provide clinical, technical and professional guidance as necessary to improve the customer experience

  • Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives

Qualifications & Requirements
  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting

  • Demonstrated current basic clinical scanning proficiencies on current products/platforms

  • At least one of the following core experiences: Minimum of 3 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at

  • least 2 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios

  • Proficiency in computer skills in Microsoft Office Suite products

  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record

  • Ability to communicate effectively using local language.

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines.

  • Identify and report any quality or compliance concerns and take immediate corrective action as required

Desired Characteristics
  • Associate’s or Bachelor's degree preferred in related business or technical/clinical field

  • Strong leadership skills (respected by peers and leadership for contributions to the business)

  • Strong presentation skills (public speaking)

  • Demonstrated ability to understand and present complex material in understandable terms

  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Team oriented with a customer satisfaction mindset

  • Ability to multi-task effectively and manage multiple priorities at one time

  • Willingness to be flexible/adapt to changing work environments

  • Clinical experience in large hospital/university setting preferred

  • Advanced certification/registries desired

  • Three or more years of demonstrated clinical scanning skills.

  • Experience on current GE products for which responsibilities cover

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

  • Flexible working options and flexible hours

  • Competitive salary

  • 5 weeks leave (ask about "take 5")

  • Generous leave & family policies

  • Long term career opportunities (locally and globally)

Show more

These jobs might be a good fit

03.09.2025
GEH

GE HealthCare Account Manager - Imaging Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Achieve sales and orders volumes at the target prices in assigned accounts/territory. Build relationships, develop a business strategy, and maximize business opportunities for all Radiology products & services within your...
Description:
  • Achieve sales and orders volumes at the target prices in assigned accounts/territory

  • Build relationships, develop a business strategy, and maximize business opportunities for all Radiology products & services within your accounts

  • Represent GE HealthCare Radiology and act as a primary customer point of contact in the allocated accounts

  • Provide on-going feedback to Product teams, Service, and Marketing

  • Leverage cross-functional teams to achieve results through effective project proposals, negotiations, and contracts

  • Grow GE HealthCare’s share of customer investments in capital and operational expenditures

  • Develop & maintain a high level of customer satisfaction through consistent, high-quality interactions with customer management

  • Build long term strategic alliance with the portfolio of corporate accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS

  • In cooperation with Product and Marketing teams, drive Radiology marketing events in assigned territory & customer base

  • Be aware of segmentation and apply relevant product benefits to each client’s segment

  • Leverage Product Modality Specialists, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitivedifferentiation

  • Coordinate the GEHC team on assigned accounts in order to deliver solutions that meet or exceed customer expectations

  • Follow all applicable GEHC policies, procedures and operating mechanisms. Proactively participate in company initiatives depending on organizational needs and as proposed by leadership

  • Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies.

Financial Performance

  • Is accountable to achieveProduct/Solutions/Serviceorders and sales OP target for assigned accounts and or territory

  • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities

  • Forecast orders and sales within the applicable sales funnel tools (Sales Force) and reports for theirproducts/solutions/servicesin their assigned territory/accounts


Territory Planning, Coverage & Account Management

  • Create business plans for assigned accounts including, but not limited to opportunity development, competitive strategies and targets

  • Build strong business relationships and formulate strategies with the Product & Service teams to continuously strengthen relationships within the assigned accounts. Identify & drive response to corporate account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools

  • Continuously develop and improve a network of key opinion leaders within the assigned accounts

  • Track and communicate market & customer trends to/from the field including competitor data and develop and lead effective counterstrategies.

Product Market & Expertise

  • Maintain current, detailed knowledge of GEHC products / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers

  • Maintain up to date market and competitor knowledge related to theirproduct/solutions/services

  • Collaborate effectively with product teams to match solutions to market trends

  • Continuously update understanding of the customers changing clinical and/or operational issues and challenges

  • Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GEHC

  • Effectively leverage GEHC Product & Service teams as well as approved product marketing and product promotional material to actively support the customer throughout their decision-making process resulting in a successful outcome for GEHC

  • Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.

Opportunity Management
  • Hunt for, identify and create new commercial opportunities within assigned territory. Work with sales leaders, product & service teams (where applicable) to continuously increase commercial deal pipeline

  • Drive and own relevant tender processes, including management of multifunctional stake holders’ involvement, including (but not limited to) Product, Service, Applications, to meet tender submission deadlines driving GEHC orders, sales and margin targets as well as to maximize customer satisfaction assigned territory

  • Create and maintain opportunities in Sales Force and complete up to date “SFDC Chatter” involving deal stake holders

  • Ownership of order and configuration quality at the point of order entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs

  • Management of estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.

  • Bachelor’s Degree or minimum 5 years of selling experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physics) or Life Sciences field

  • Previous experience in the Healthcare Industry, ideally in an Account Management position

  • Ability to interface with both internal team members and external customers as part of solutions-based sales approach

  • Ability to energize, develop and build rapport at all levels within an organization

  • Strong capacity and drive to develop career

  • Excellent verbal and written communication skills in local language as well as good command of English

  • Ability to synthesize complex issues and communicate in simple messages

  • Superior organizational skills

  • Excellent negotiation & closing skills

  • Strong presentation skills

  • Ability to travel both domestically and international where required

  • Valid motor vehicle license

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

  • Flexible working options and flexible hours

  • Competitive salary + bonus + car allowance or company ca

  • 5 weeks leave (ask about "take 5")

  • Generous leave & family policies

  • Long term career opportunities (locally and globally)

  • Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!

Show more

These jobs might be a good fit

03.09.2025
GEH

GE HealthCare Ultrasound Applications Specialist NSW Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed. Develop, coordinate and deliver...
Description:
The NSW Ultrasound Applications Specialist position is responsible for providing formal technical and clinical support during the sales process primarily within NSW supporting the General Imaging, and Point of Care segments. Responsibilities include providing pre-sale product demonstrations (clinical trial support) and post-sale installation, training and ongoing customer support across our LOGIQ, and VENUE ultrasound platforms.


Responsibilities

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

  • Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships

  • Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer

  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  • Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

  • Facilitate team communication and the sharing of best practices

  • Provide clinical, technical and professional guidance as necessary to improve the customer experience

  • Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives

Qualifications & Requirements
  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting

  • Demonstrated current basic clinical scanning proficiencies on current products/platforms

  • At least one of the following core experiences: Minimum of 3 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at

  • least 2 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios

  • Proficiency in computer skills in Microsoft Office Suite products

  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

  • To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record

  • Ability to communicate effectively using local language.

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

  • Complete all planned Quality & Compliance training within the defined deadlines.

  • Identify and report any quality or compliance concerns and take immediate corrective action as required

Desired Characteristics
  • Associate’s or Bachelor's degree preferred in related business or technical/clinical field

  • Strong leadership skills (respected by peers and leadership for contributions to the business)

  • Strong presentation skills (public speaking)

  • Demonstrated ability to understand and present complex material in understandable terms

  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Team oriented with a customer satisfaction mindset

  • Ability to multi-task effectively and manage multiple priorities at one time

  • Willingness to be flexible/adapt to changing work environments

  • Clinical experience in large hospital/university setting preferred

  • Advanced certification/registries desired

  • Three or more years of demonstrated clinical scanning skills.

  • Experience on current GE products for which responsibilities cover

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

  • Competitive salary

  • 5 weeks leave (ask about "take 5")

  • Generous leave & family policies

  • Long term career opportunities (locally and globally)

Show more

These jobs might be a good fit

07.05.2025
GEH

GE HealthCare Project Manager - Construction & Turn-key Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Supports sales teams as the construction, turn-key and installation projects focal-point during site assessments and tender responses. Drives an outstanding customer experience and project efficiency through constant communication, site scoping...
Description:

Responsibilities

  • Supports sales teams as the construction, turn-key and installation projects focal-point during site assessments and tender responses.
  • Drives an outstanding customer experience and project efficiency through constant communication, site scoping & presence, vendor engagement and creative problem solving.
  • Supports Ideas, Designs, Vendors, Site Availability and Access, including scope, budgets and scheduling from initial idea stages through final acceptance by the customer.
  • Be a business partner acting as primary liaison between customer, property managers, design teams and installation contractors for turnkey construction projects, facilitating and coordinating activities required to ensure projects are completed on time, successfully, and in a manner consistent with organizational goals and customer expectations
  • Creates and documents the Project’s Scope of Works and takes ownership of project changes as and when necessary, ensuring they are processed, formalised and approved within the agreed timeframes.
  • Responsible for completion of turn-key project close-out reports identifying project lessons learned, project schedule/cost variances and causes, as well as improvement needs for future projects.
  • Conducts Daily/Weekly/Monthly meetings with client personnel throughout design stages, construction, delivery, start-up, performance testing and final acceptance until full handover to customers.
  • Develop and manage relationship with key local builders & 3rd party vendors.
  • Ensures compliance and documentation of all applicable safety requirements.
  • Analyses customer needs and operations to incorporates these into estimates for additional services/offerings/features of our comprehensive Turn-key Project Scope.
  • Provides knowledge of drawings, specifications, scopes of work and scheduling, acting as customer support on construction/projects related inquiries/decisions.
  • Facilitates designs procurement and construction drawings documents in collaboration with our design centre.
  • Tracks, compiles and organizes data, driving business intelligence reports from Construction Projects perspective.

Quality Specific Goals

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality & Compliance training within the defined deadlines.
  • Identify and report any quality or compliance concerns and take immediate corrective action as required.
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications and Experience

  • Bachelor’s degree in Engineering, Construction Management Project Management Certification (e.g. PMP)
  • Background in architecture or construction contracting.
  • 5+ years’ project management experience delivering highly complex and technical projects
  • Demonstrated experience working on large-scale project management in construction, healthcare IT or medical equipment, including developing and implementing project plans and activities, and reporting against key project milestones.
  • Demonstrated time management skills with an ability to manage and work with pre-determined and often conflicting timelines.
  • Ability to manage, work independently and prioritize multiple projects simultaneously and/or remotely to support ANZ’s achievement of scheduled completion dates and customer expectations.
  • Sound technical expertise in Health and Safety and Compliance rules and specific sector/ market regulations relevant to construction projects portfolio.
  • Demonstrated customer service experience working in a construction’s environment.
  • Ability to thrive in fast paced & dynamic environment.
  • Ability to communicate complex technical issues in a customer-friendly & solutions-oriented manner
  • Ability to negotiate and communicate with a range of internal and external stakeholders and objectivity in decision making
  • Valid motor vehicle license

Desired Characteristics

  • Strong business acumen and domain expertise in imaging/radiology market dynamics and ANZ macro environment
  • A calm, analytical and customer-oriented approach to problem-solving (ability to manage and resolve conflict, communicate issues, and propose solutions).
  • Ability to work independently managing multiple projects and competing priorities to meet scheduled completion dates and customer expectations.
  • Excellent analytical, interpersonal, influencing skills with the ability to communicate with employees, customers and vendors at all levels.
  • Formal coursework in project management.
  • Working knowledge of Microsoft Windows and Office Applications
  • Proficient in project management software such as MS Project and Salesforce MyProjects
  • Proficient with design tools such as AutoCAD
  • Overnight travel is to be expected and travel throughout ANZ may be necessary while making use of collaborative technologies.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

  • Flexible working options and flexible hours

  • Competitive salary

  • 5 weeks leave (ask about "take 5")

  • Generous leave & family policies

  • Long term career opportunities (locally and globally)

  • Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favorite benefits!

Show more

These jobs might be a good fit

23.04.2025
GEH

GE HealthCare Enterprise Partnerships Business Development Leader Imaging ... Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Partnership Management : Manage and nurture large enterprise partnerships, including Corporate nominated accounts and strategic alliances. Collaboration : Leverage internal resources and drive collaboration across State Sales Leaders, the Imaging...
Description:

Key Responsibilities/essential functions include (but are not limited to):

  • Partnership Management : Manage and nurture large enterprise partnerships, including Corporate nominated accounts and strategic alliances.
  • Collaboration : Leverage internal resources and drive collaboration across State Sales Leaders, the Imaging Commercial Leader, Imaging modality teams, and other supporting functions to deliver exceptional customer outcomes.
  • Market Adaptation : Build capability in a changing digital marketplace, ensuring the organization remains competitive and innovative.
  • Public Healthcare Policy Awareness : Stay informed about government policy changes related to the Imaging segment, ensuring GEHC capitalizes on growth opportunities.
  • Strategic Support : Assist in developing and supporting new structures and go-to-market strategies, such as Managed Equipment Services (MES).
  • Best practice adoption : Work with the International Enterprise Solutions teams and relevant AKA Commercial teams to import and share best practices including the co-ordination of international relationships.
  • Resource requirements : determine skills required for digital capability lift or emerging solutions to the local market needs
  • Growth Mindset : Demonstrate a growth mindset and a natural ability to collaborate across the business.
  • Cultural Leadership : Cultivate a culture of unity and collaboration within the organization.

Coaching

  • Drive performance within the Imaging team, providing a regular operating mechanism of feedback and coaching with indirect team
  • Is responsible to regularly have “infield coaching” sessions with the sales team, providing regular, timely and productive development feedback
  • Create regular opportunities to involve the team to share best practices on opportunity management
  • Is role-model to team for utilizing GEHC resources and networks to create and manage opportunities
  • Regularly provides update to team on company, market and customer insights.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare Environment, Health & Safety Policies) and operate within them to ensure that no company policy or US / Int’l Law is broken
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications:

  • Bachelor’s Degree
  • Minimum of 10 years of consultative sales experience including strategic selling and negotiation
  • Proven experience in managing large enterprise partnerships and strategic alliances.
  • Strong understanding of the digital marketplace and its evolving dynamics.
  • Excellent collaboration skills with the ability to work across various teams and functions.
  • In-depth knowledge of government policies affecting the Imaging segment.
  • Strategic thinker with experience in developing and implementing go-to-market strategies.
  • Demonstrated growth mindset and ability to foster a collaborative culture.
  • Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
  • Strong communication skills to synthesize complex issues and communicate into simple messages
  • Willingness and ability to travel within your specified geographic region
  • You must have an active driver’s licence.

Preferred Qualifications:

  • Exceptional communication and interpersonal skills.
  • Ability to navigate and influence within a complex organizational structure.
  • Proactive and innovative approach to problem-solving.
  • Strong leadership qualities with a focus on unity and collaboration.
  • Prior experience working for a large company in a matrix environment
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organization

Show more

These jobs might be a good fit

23.04.2025
GEH

GE HealthCare Imaging Sales Leader NSW Australia, New South Wales, Sydney

Limitless High-tech career opportunities - Expoint
Is accountable to achieve the quarterly and yearly Product/Service P&L Operating Plan targets (Orders, Sales, Contribution Margin, Base Costs and Operating Margin and Cash (where applicable) for assigned geographical area....
Description:

:

Financial Performance

  • Is accountable to achieve the quarterly and yearly Product/Service P&L Operating Plan targets (Orders, Sales, Contribution Margin, Base Costs and Operating Margin and Cash (where applicable) for assigned geographical area
  • Is accountable for timely and accurate forecasting of pipeline and sales per the normal reporting cycles
  • Provide input to the formulation of the yearly business planning cycles for their Imaging product portfolio
  • Improve customer engagement, quality installations and NPI launches through collaboration with the Project Management, Field Services and Applications teams
  • Ensure and validate up to date knowledge of product positioning and differentiation messages within their Product Sales Specialist teams as well as relevant account teams.

Sales Leadership

  • Directly managing Account Managers in region. Select, train, and develop personnel to optimize effectiveness
  • Attract, retain, educate and develop world-class commercial talents to execute on Zone Go-to-market strategy
  • Work closely with Channel Manager where relevant to develop and execute key market distribution models
  • Developing and implementing sales strategies to drive organic growth in the market
  • Cultivating and leveraging customer relationships at the executive level
  • Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
  • As a senior leader, ensure seamless teamwork with Service and other channels to provide total customer satisfaction
  • Deploying resources to meet financial / operating objectives including orders, revenue, contribution margin, and base cost control
  • Align territories to market potential and priorities and assign optimal sales resources
  • Is accountable to ensure compliance and execution of the regional sales process and rules of engagement within their teams
  • Is responsible to ensure that all team members utilize the required sales systems to create pipeline visibility and assist accurate forecasting
  • Is responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline as well as forecasting performance against Operating Plan, with their teams
  • Is responsible to drive optimal operating mechanisms to deliver on fulfillment targets and order backlog commitments
  • Is responsible to communicate, execute and leverage the Variable Sales Incentive plans with their teams.

Team Coaching

  • Drives performance management within the team, providing a regular operating mechanism of feedback and coaching and managing the annual development system
  • Is responsible to regularly have “infield coaching” sessions with each one of their team members on for example how to cover opportunities and territory, differentiating and presenting the value of product and managing opportunities. Provides regular, timely and productive development feedback
  • Create regular opportunities to involve the team to share best practices on opportunity management
  • Is role-model to team for utilizing GEHC resources and networks to create and manage opportunities
  • Regularly provides update to team on company, region product strategies and customer insights.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare Environment, Health & Safety Policies) and operate within them to ensure that no company policy or US / Int’l Law is broken
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications:

  • Bachelor’s Degree
  • Minimum of 10 years of consultative sales experience including strategic selling and negotiation
  • Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
  • Strong communication skills to synthesize complex issues and communicate into simple messages
  • Willingness and ability to travel within your specified geographic region
  • You must have an active drivers licence.

Preferred Qualifications:

  • Previous experience managing sales professionals
  • Minimum 10 years Healthcare capital equipment sales experience
  • Prior experience working for a large company in a matrix environment
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organization
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Contribute to achieving Operating Plan targets for service revenue, profit margin, and equipment sales. Ensure pricing compliance to maximise profitability and maintain commercial discipline. Accurately forecast orders and sales through...
Description:
As a Service Account Manager, you will play a key role in driving service sales growth within your assigned territory. You’ll lead service contract opportunities for corporate customers, by presenting compelling value propositions and work closely with the equipment sales team to expand the installed base and proactively drive lifecycle upgrade opportunities.
To succeed in this role, you will need to build and nurture strong relationships with key departmental and technical decision-makers within your accounts. Leveraging a consultative selling approach, you will actively listen to customer needs, identify challenges, and propose tailored service solutions that deliver measurable value. A solution-oriented mindset will be essential as you collaborate with customers and internal teams to co-create strategies that drive long-term success. Where appropriate, you will also partner with the equipment sales team to gain access to broader customer stakeholders and influence purchasing decisions.


Responsibilities

  • Contribute to achieving Operating Plan targets for service revenue, profit margin, and equipment sales.
  • Ensure pricing compliance to maximise profitability and maintain commercial discipline.
  • Accurately forecast orders and sales through effective opportunity management in GE HealthCare’s CRM tools.
  • Support tender submissions by preparing service offering content and pricing in collaboration with commercial and legal teams.
  • Develop strategic business plans for assigned accounts and territory, including opportunity development, competitive positioning, and performance targets.
  • Build and maintain strong customer relationships, collaborating with equipment sales teams to strengthen account engagement.
  • Monitor and communicate market trends and competitor activity, and lead the development of counter-strategies.
  • Own and resolve service contract-related customer queries in coordination with internal teams.
  • Prepare for customer meetings and performance reviews, including data reporting and presentations.
  • Stay current with product, customer, and market knowledge through ongoing training.
  • Collaborate with product teams to ensure customer satisfaction and commercial success.
  • Understand customer challenges and develop innovative, tailored service solutions.
  • Manage the service contract opportunity funnel to maximise win rates.
  • Lead the contractual process, including negotiation and coordination with legal and commercial stakeholders to minimise risk.
  • Identify and develop new opportunities, working with sales leaders to grow the upgrade pipeline.
  • Maintain accurate opportunity records and ensure order and configuration quality at entry.
  • Estimate delivery timelines based on production schedules to meet customer expectations and enhance satisfaction.

Quality Specific Goals

  • Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Identify and report any quality or compliance concerns and take immediate corrective action as required
  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE HealthCare Environment, Health & Safety Policies) and operate within them to ensure that no company policy or US / Int’l Law is broken
  • Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
  • Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications/ Requirements

  • Tertiary qualifications in business, marketing, product management or related field of study, with a minimum of 5 years’ experience in marketing, commercial or product management roles
  • Strong business acumen and domain expertise in GE HealthCare products and market dynamics in ANZ
  • Ability to develop and execute priorities aligned with strategy
  • Strong presentation skills and understanding of selling skills and CRM utilisation to drive revenue
  • Excellent analytical, interpersonal, influencing skills with the ability to communicate with employees and customers at all levels
  • Experience in operating in a cross-functional matrix team, both at a local and regional level
  • Experience as a change agent and process-oriented individual

Desired Characteristics

  • Exceptional communication and interpersonal skills.
  • Ability to navigate and influence within a complex organizational structure.
  • Proactive and innovative approach to problem-solving.
  • Prior experience working for a large company in a matrix environment
  • Demonstrated ability to energize, develop, and build rapport at all levels within an organisation
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