Business Excellence Leader jobs at Flex in Mexico, Guadalajara

located inGuadalajara, North Site.

Reporting to the IT Manager,role will be responsible for provide technical assistance identifying, evaluating, and developing procedures which are cost effective and meet business requirements, to create specifications and direct translations of functions to be automated including complete systems design in detail. Also designing the framework and process, troubleshooting technical malfunctions, risk research working with stakeholders and delivering a solution that is viable and consistent.

What a typical day looks like:

• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
• Work directly with stakeholders to improve operational procedures to increase efficiency, productivity and strategic goals
• Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements.
• Create and present reports to executive team members and stakeholders to support solution proposals
• Support Project Management during planning and execution, relevant to project scale
• Oversee implementation projects from beginning to completion, consistent with all software development lifecycle phases
• Write clear, precise functional and technical specifications for development teams
• Use a variety of technical and functional tools to analyze complex structures and identify patterns to provide impactful insights
• Communicate with users to identify and resolve issues, troubleshoot and investigate system behaviors and deficiencies
• Work within the established model to allow software and/or systems scalability though appropriate intake and prioritization of new requirements

The experience we’re looking to add to our team:

• BA/BS or equivalent work experience
• Must be able to read, write and speak in English easily.
• Good exposure to any ERP. Baan or ERP LN exposure will be preferred.
• Good communication and collaboration skills,
• Good knowledge of order to cash process
• Good functional knowledge of any of Order Management, Warehouse Management, SFC Control, Production Planning and Control area.
• Ready to work in shifts, Flexible in timings
• Good knowledge of B2B EDI and A2A signals,
• Requirement gathering from sites, analysis,
• Preparing the specification documents,
• Collaborating with development teams, site users,
• Testing and delivery of solutions

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

located in,

What a typical day looks like:

• Lead the Quote Transformation project from planning through execution, ensuring alignment with business goals and timelines
• Develop and maintain project plans, timelines, milestones, and risk mitigation strategies
• Coordinate cross-functional teams across Quote, Sales Operation, Finance, IT, Materials, and Supply Chain
• Facilitate steering committee reviews, track decisions, and ensure accountability
• Work with stakeholders to define requirements for tools, systems, and data analytics
• Manage project communications and ensure effective change management and user adoption
• Monitor progress, resolve issues, and report status to executive leadership

The experience we’re looking to add to our team:

• Project management experience , ideally in process transformation, quote process, and sales operations
• Proven experience managing cross-functional initiatives with strong stakeholder engagement
• Familiarity with quote-to-cash, pricing, or Quote systems
• Strong understanding of data-driven decision-making and analytics tools
• Excellent communication, facilitation, and change management skills
• PMP, PMI-ACP, or equivalent certification is a plus

What you’ll receive for the great work you provide:

• Competitive Salary
• Life & Medical insurance
• Christmas Bonus
• Food Coupons
• Saving Fund.
• Life Insurance

North Campus.

therole involves responsible for exploring, planning, conducting, and overseeing the analysis of complex business problems to be solved with automated and standardized leading-edge solutions and system implementations to overcome organizational challenges.

What a typical day looks like:

• Determine necessary system enhancements according to customer needs, managing their correct implementation.
• Support the implementation of customer projects.
• Analyze new requirements.
• Define requirements specifications to define methods and procedures related to new assignments.
• Write functional and technical specifications for developers related to MES processes.
• Support customer’s application.
• Analyze new requirements
• Supervise staff on the determination of methods and procedures on new assignments.
• Work together and coordinate with stakeholders.
• Verify newly developed processes: migration, improvement, and implementation projects in the IT-environment.
• Visit different company sites in the Americas region (availability for business travel - up to 5% around).

• Bachelor´s Degree in computer system engineering.
• Experience working on complex issues involving analysis of situations or data.
• Strong knowledge and understanding MES system and manufacturing processes.
• Advanced English level.
• Advanced excel.
• Knowledge in SQL programming
• Travel availability (5% approx. Mex and US, mainly).
• Flexible working hours availability.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

Responsibilities:

• Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
• Work directly with stakeholders to improve operational procedures to increase efficiency, productivity and strategic goals
• Research, design and test new systems and system enhancements in line with the deliverables of site business/customer's requirements.
• Create and present reports to executive team members and stakeholders to support solution proposals
• Support Project Management during planning and execution, relevant to project scale
• Oversee implementation projects from beginning to completion, consistent with all software development lifecycle phases
• Write clear, precise functional and technical specifications for development teams
• Use a variety of technical and functional tools to analyze complex structures and identify patterns to provide impactful insights
• Communicate with users to identify and resolve issues, troubleshoot and investigate system behaviors and deficiencies
• Work within the established model to allow software and/or systems scalability though appropriate intake and prioritization of new requirements

Qualifications:

• BA/BS or equivalent work experience.
• Demonstrates operations and technical skills and understanding of Flex client related functional standards.
• Demonstrates working knowledge of functional concepts and a solid understanding of Flex client standards, policies and procedures.
• Experience with SQL.
• Experience on development language .Net
• Intermediate English level.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

What a typical day looks like:

• Analyze business and system requirements focused on trade operations.
• Create and maintain technical and functional documentation for trade systems.
• Develop advanced SQL queries to retrieve and manipulate relevant data for trade management.
• Collaborate with developers to translate clear functional requirements into effective tools and solutions.
• Conduct testing to ensure proper functioning of tools before releasing them to production.
• Transfer new tools and solutions to the support or sustaining team once implemented.
• Provide support for trade compliance (import/export) regulations.
• Participate in the implementation of ERP systems and ensure their proper functionality.

The experience we’re looking to add to our team:

• BA/BS in engineering, or related.
• Jr experience as a trade business systems analyst or a related field.
• Advanced knowledge of SQL.
• Knowledge of .NET is desirable.
• Familiarity with ERP systems is a plus.
• Ability to understand functional requirements and translate them into technical solutions.
• Skills in documenting processes and systems clearly and effectively.
• Excellent communication and teamwork skills.
• Intermediate English.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.
• Life Insurance.

What a typical day looks like:

• Define and evolve the AI platform strategy in alignment with the tiered platform model: Tier 1 (Self-Service AI Foundation), Tier 2 (Domain-Specific Platforms), Tier 3 (Strategic AI Solutions) .
• Establish modular reference architectures and composable services for GenAI, RAG, multi-agent orchestration, and AI-powered business process automation.
• Align with business unit priorities and strategic use cases through coordination with the AI Council and AI PMO.
• Lead the AI platform team to deliver secure, scalable, and interoperable infrastructure across Flex’s multi-cloud environment (Azure, AWS, GCP).
• Enforce AI governance including usage policies, prompt versioning, explainability, access controls, and audit logging, with a focus on regulated environments.
• Guide integration of unstructured data pipelines and domain-specific knowledge frameworks to support contextual AI reasoning.
• Drive platform capabilities that support both technical developers and businesstechnologists—rangingfrom full custom code applications to user-friendly product deployments
• Build and maintain integration services to connect internal business data (example: ERP, Snowflake, Salesforce) and other key enterprise systems for structured and unstructured data access.
• Deliver shared components and toolkits for rapid AI solution development, supporting a GenAI & Virtual Assistants Factory model.
• Establish and scale MLOps/LLMOps practices across clouds, ensuring observability, CI/CD pipelines, model registry, and lifecycle automation.
• Build cost and usage guardrails aligned with financial stewardship goals; report platform KPIs, uptime, adoption, and business impact metrics.
• Implement frameworks to help track value delivery across AI platform components in collaboration with the AI PMO and benefit management functions.
• Coordinate across platform engineering, data science, cybersecurity, and vendor ecosystem teams to ensure cohesive execution.
• Represent AI platform capabilities in enterprise architecture forums and support internal product owners in adopting platform services.
• Enable upskilling and knowledge sharing through collaboration with the AI Literacy & Adoption function, fostering business-led innovation at scale.

The experience we’re looking to add to our team:

• BA/BS or master’s in computer science, Engineering, AI, or a related field
• 10+ years of experience in enterprise platform architecture, cloud engineering, or AI/ML infrastructure roles.
• Strong track record designing distributed platforms supporting scalable, composable AI services across multiple cloud environments.
• Proficiency with containerized environments (Kubernetes), CI/CD toolchains (Terraform, GitLab, Azure DevOps), and cloud-native services.
• Hands-on knowledge of GenAI tools including vector databases (e.g., Pinecone, PGVector), orchestration tools (LangChain), and prompt management frameworks.
• Experience enabling responsible AI deployment in large organizations, including regulated sectors.
• Excellent interpersonal and communication skills; able to translate architectural vision into business-aligned solutions.
• Preferred Experience:
• Experience in manufacturing, supply chain, logistics, or regulated sectors with hybrid IT-OT environments.
• Familiarity with enterprise platforms such as SAP, Salesforce, Snowflake, and Flex-specific data systems (e.g., Arch).
• Background in supporting cross-system integration and orchestrating intelligent workflows across departments.
• Experience growing or leading teams as part of a delivery and enablement CoE aligned with business units.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

What a typical day looks like:

• Analyze and redesign supplier collaboration workflows, including PO, ASN, and forecast processes.
• Research complex business problems and propose automated solutions to improve operational efficiency.
• Provide technical expertise in identifying, evaluating, and developing cost-effective systems and procedures.
• Serve as a liaison between business stakeholders and technical teams to gather, document, and validate requirements.
• Design, test, and implement new systems or enhancements aligned with business needs.
• Ensure successful implementation of system improvements and monitor their effectiveness.
• Collaborate with procurement, supply chain, and IT teams to ensure seamless ERP integration.
• Troubleshoot and resolve day-to-day system issues to ensure smooth operations.
• Drive user adoption through training, documentation, and change management support.
• Monitor key performance indicators (KPIs) and recommend continuous improvements.

The experience we’re looking to add to our team:

• BA/BS in Information Systems, Supply Chain, Business, or a related field.
• Senior experience in a Business Systems Analyst, Supply Chain Analyst, or similar role.
• Strong understanding of supplier collaboration processes (PO lifecycle, ASN, forecast sharing).
• Experience with supplier portals or B2B collaboration platforms.
• Familiarity with ERP systems such as SAP, Oracle, or Infor LN.
• Demonstrated ability to manage technical and functional aspects of system implementations
• Excellent communication and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Experience in digital transformation or system migration projects is a plus.
• Experience in SQL is a plus.
• Advanced English proficiency required, including strong verbal and written communication skills.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.