You will serve as the enterprise-wide technical lead for AI platform architecture, ensuring seamless interoperability across enterprise systems (e.g., ERP, Salesforce, MES, PLM) and supporting both strategic top-down initiatives and bottom-up innovation enabled through user-friendly AI development platforms, as well as the delivery of AI products for end users—including virtual assistants and other intelligent solutions.
Define and evolve the AI platform strategy in alignment with the tiered platform model: Tier 1 (Self-Service AI Foundation), Tier 2 (Domain-Specific Platforms), Tier 3 (Strategic AI Solutions) .
Establish modular reference architectures and composable services for GenAI, RAG, multi-agent orchestration, and AI-powered business process automation.
Align with business unit priorities and strategic use cases through coordination with the AI Council and AI PMO.
Lead the AI platform team to deliver secure, scalable, and interoperable infrastructure across Flex’s multi-cloud environment (Azure, AWS, GCP).
Enforce AI governance including usage policies, prompt versioning, explainability, access controls, and audit logging, with a focus on regulated environments.
Guide integration of unstructured data pipelines and domain-specific knowledge frameworks to support contextual AI reasoning.
Drive platform capabilities that support both technical developers and businesstechnologists—rangingfrom full custom code applications to user-friendly product deployments
Build and maintain integration services to connect internal business data (example: ERP, Snowflake, Salesforce) and other key enterprise systems for structured and unstructured data access.
Deliver shared components and toolkits for rapid AI solution development, supporting a GenAI & Virtual Assistants Factory model.
Establish and scale MLOps/LLMOps practices across clouds, ensuring observability, CI/CD pipelines, model registry, and lifecycle automation.
Build cost and usage guardrails aligned with financial stewardship goals; report platform KPIs, uptime, adoption, and business impact metrics.
Implement frameworks to help track value delivery across AI platform components in collaboration with the AI PMO and benefit management functions.
Coordinate across platform engineering, data science, cybersecurity, and vendor ecosystem teams to ensure cohesive execution.
Represent AI platform capabilities in enterprise architecture forums and support internal product owners in adopting platform services.
Enable upskilling and knowledge sharing through collaboration with the AI Literacy & Adoption function, fostering business-led innovation at scale.
BA/BS or master’s in computer science, Engineering, AI, or a related field
10+ years of experience in enterprise platform architecture, cloud engineering, or AI/ML infrastructure roles.
Strong track record designing distributed platforms supporting scalable, composable AI services across multiple cloud environments.
Proficiency with containerized environments (Kubernetes), CI/CD toolchains (Terraform, GitLab, Azure DevOps), and cloud-native services.
Hands-on knowledge of GenAI tools including vector databases (e.g., Pinecone, PGVector), orchestration tools (LangChain), and prompt management frameworks.
Experience enabling responsible AI deployment in large organizations, including regulated sectors.
Excellent interpersonal and communication skills; able to translate architectural vision into business-aligned solutions.
Preferred Experience:
Experience in manufacturing, supply chain, logistics, or regulated sectors with hybrid IT-OT environments.
Familiarity with enterprise platforms such as SAP, Salesforce, Snowflake, and Flex-specific data systems (e.g., Arch).
Background in supporting cross-system integration and orchestrating intelligent workflows across departments.
Experience growing or leading teams as part of a delivery and enablement CoE aligned with business units.