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6 jobs found
22.05.2025
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Facebook Software Engineer Infrastructure Singapore
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Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology,...
Description:
You’ll be expected to design and deliver product flows, new features, in-product language, content frameworks, navigation, product naming and more, for platforms including mobile, desktop, AR/VR, hardware and voice. The Meta Content Design team is one of the largest and most established in the world, and includes people at various stages in their careers and from a range of backgrounds.
Content Designer Responsibilities
- Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across Meta products and experiences.
- Apply systems thinking to the product, whether it’s defining extensible design system guidance, conducting audits of existing experiences or creating information architecture.
- Use your familiarity with how code works in software. This may involve doing things like updating language in code with internal tools, reviewing code to ensure the in-product language is as intended, or creating the logic to personalize the experience for a user.
- Give and solicit feedback from your UX design peers in service of building the best products.
- Create high-fidelity design mocks using existing components in Figma, and use them to present design solutions.
- Collaborate daily with peers in every discipline, including engineering, design, research, marketing and data science, to take products from conception to launch.
- Partner with our internationalization team to ensure product experiences are of the highest quality in every language.
- Demonstrate sound judgment and influence product decisions, team direction and strategy. This includes identifying potential risk for users or the company, and aligning stakeholders around significant decisions by illustrating product tradeoffs.
- Independently and proactively identify and work on projects that span multiple teams. This may involve facilitating or co-facilitating design sprints and workshops to kick off these projects.
- Build internal community, provide mentorship and develop skills of other content designers.
Minimum Qualifications
- Bachelor's degree in Communications, English, Design or a related field.
- 7+ years’ experience in UX writing.
- Examples of finished wireframes, or design mocks authored using design tools, that have been used to drive decision-making within a team.
- Experience with simplifying and persuasively communicating complex ideas to broad audiences.
- Familiarity with tools for managing and updating content at scale.
- Examples of work in design systems and systems thinking.
- Demonstrated experience leading projects with minimal direction and handling a large degree of ambiguity.
About Meta
$142,000/year to $205,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
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24.04.2025
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Facebook Regulatory Escalations Specialist Singapore
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Serve as an expert on enforcing platform Community Standards and policies including regulatory policies. Investigate reported escalations across multiple channels on Meta Family of Applications and respond to sensitive global...
Description:
Regulatory Escalations Specialist Responsibilities
- Serve as an expert on enforcing platform Community Standards and policies including regulatory policies
- Investigate reported escalations across multiple channels on Meta Family of Applications and respond to sensitive global partner inquiries
- Communicate results of technical analyses with non-technical partners
- Gather, analyze, and utilize relevant data and escalation trends to develop improvements to the overall escalation processes and provide recommendations for process, policy and product improvements
- Be effective dealing with high pressure escalations, gray areas, and pulling in cross functional experts when appropriate, to resolve issues swiftly
- The role will require tight coordination with global cross-functional teams including Public Policy, Legal, Operations, and others to problem-solve and develop solutions
- Maintain expertise around key workflow changes, operational guidelines, policy updates and Community Standards
- Deliver projects involving quantitative analysis, functional expertise, and strategy development
- Utilize tools, systems, and data to help the team analyze trends and deliver insights to define goals and improve processes
- Please note that some weekend/holiday work will be required on a shift basis
- This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
Minimum Qualifications
- 5+ years operations experience
- 3+ years of project management experience
- Broad understanding of Meta Community Standards
- Knowledge of trust & safety, content integrity, compliance landscape
- Experience multitasking different priorities in a rapidly changing environment
- Sound judgment and experience thriving under pressure
- Demonstrated collaboration skills
- Experience influencing across regional and functional boundaries
- Experience defining process and operational guidelines
- Proficiency in data analysis
- Readiness to work with potentially graphic and objectionable content
Preferred Qualifications
- experience in technology/social media industry
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17.04.2025
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Facebook Business Support Engineer Singapore
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Partners with Meta’s Business Partners & Clients to help them deploy Meta Products at scale. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations,...
Description:
As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta’s Business Products into their offering.
Business Support Engineer Responsibilities
- Partners with Meta’s Business Partners & Clients to help them deploy Meta Products at scale.
- Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world.
- Manage technical relationships with Meta partners, providing technical support and handling service outages.
- Become an expert in one of our business products and how best to deploy them and troubleshoot them.
- Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
- troubleshoot partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues.
- Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available.
- Communicates partner needs to the Meta product teams to improve people’s experience with our products.
- Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-functional and global context.
- Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends).
- Proactively and independently analyzes information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team.
- Use your problem-solving skills to resolve business problems.
- Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact.
- Independently thinks through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance.
- Effectively manages key relationships with multiple Cross productive partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships.
- Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management.
- Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources.
- Make informed decisions and recommendations based on the reprioritization of competing needs.
- Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals.
Minimum Qualifications
- 3+ years of experience as a Support Engineer, Service Engineer or similar.
- Proven experience as a Support Engineer, Service Engineer, or similar.
- Bachelor's degree in Computer Science, Engineering, or related technical field experience.
- Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.).
- Proven experience in API development on cloud based infrastructures.
- Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures.
- Experience in communicating with technical and business audiences and creating technical documentation.
- Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols.
- Experience assessing, analyzing, and resolving operational issues using data.
- Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment.
Preferred Qualifications
- Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems.
- Experience with large scale enterprise system development.
- Proficiency in PHP/Hack and JavaScript/React.
- Experience working across a global team, solving problems, and designing business operations from scratch.
- Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc.
- Understanding of Messaging Operations and related technologies (IP Stack, VPN, SMPP, SS7), Value Added Services Platforms (SMS Firewall) and Telco Infrastructure (PGW, GGSN, etc.).
- Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks).
About Meta
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16.04.2025
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Facebook Sales Strategic Planning & Operations Lead APAC SMB Group Singapore
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Provide analytical support to help drive initiatives critical to growth of our fastest growing ad sales channel, Mid-Market and Small Business Group (collectively SMBG). Uncover trends and insights about product...
Description:
Sales Strategic Planning & Operations Lead, APAC SMB Group Responsibilities
- Provide analytical support to help drive initiatives critical to growth of our fastest growing ad sales channel, Mid-Market and Small Business Group (collectively SMBG). Uncover trends and insights about product opportunities, providing data-driven feedback of market nuances to central product teams. Provide key insights for business leadership to support strategic decision-making.
- Collaborate with Sales leadership and cross-functional stakeholders on strategic projects focused on driving efficiency, uncovering new opportunities, improving resource allocation and operating models. Present findings and recommendations using data to the leadership teams.
- Drive rhythm of business with operational rigour, support portfolio management and service model, lead operational reviews and track performance on regional goals and priorities (for example monthly/quarterly business reviews), identify opportunities and key roadblocks to progress, and work efficiently across teams and time-zones to remove them.
- Communicate with and influence leadership on a regular basis, highlighting progress towards goals, key risks and dependencies. Translate and execute global initiatives to regional / local level, and drive alignment through partnerships with regional/local and cross functional teams.
- As this role supports a Global organization, partner and collaborate with cross functional teams across timezones to deliver shared outcomes
Minimum Qualifications
- 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
- Problem solving and analytical skills, proficiency in solving complex and varied business problems (commercial, operational, organizational)
- Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
- Proficient in SQL and experience extracting and manipulating data from large / complex databases
- Experience thriving in a complex, ambiguous and fast-changing environment with agility to drive results through effective problem solving, collaboration and communication.
Preferred Qualifications
- Tertiary qualifications in an technical/analytical field, such as, Finance, Statistics, Data Science, Engineering
- Prior experience working in a large conglomerate/enterprise with multiple organizational and business units
- Knowledge of Meta and products, as well as the digital advertising landscape and tools
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16.04.2025
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Facebook Technical Program Manager Singapore
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Develop and manage end-to-end technical product solutions and ensure on-time delivery. Manage and own cross-functional products and programs execution in a matrix organization. Drive and influence technical and product strategy,...
Description:
Technical Program Manager Responsibilities
- Develop and manage end-to-end technical product solutions and ensure on-time delivery.
- Manage and own cross-functional products and programs execution in a matrix organization.
- Drive and influence technical and product strategy, proactively identify risks and develop mitigation strategies, align on priorities, and set direction for a broadly cross-functional area.
- Help define the roadmap and long-term strategy of the teams that you are working with.
- Design measurements to track impact and drive internal process improvements.
- Communicate the technology, requirements, goals and milestones of your team.
- Collaboratively define the direction for building Meta-scale, state-of-the-art, global products.
- Develop and manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks.
- Move fast in a flat organization by working in concert with technical program managers, product managers and engineers across Meta to establish a shared vision for improving execution and building solutions.
- Ongoing communication of planning, project status, issues and risks in a timely fashion to stakeholders.
- Help drive product decisions to align with higher company initiative.
- Establish shared goals with product teams across the company to build alignment across multiple cross-functional teams and to build and scale products for Meta.
Minimum Qualifications
- B.S. in Computer Science or a related technical discipline, or equivalent experience.
- Experience driving and delivering complex tech programs or products from inception to delivery.
- Experience defining direction and identifying new opportunities for impact amongst products, platforms and programs.
- Knowledge of user needs, gathering requirements, and defining scope.
- Experience operating across multiple teams and functions, demonstrated critical thinking, and thought leadership.
- Communication experience at executive level and experience influencing leadership and technical management teams to develop systems, solutions, and products.
- Organizational, coordination and multi-tasking experience.
- Analytical and problem-solving experience with large-scale systems.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
- Experience working with product teams to build and deliver end-to-end customer focused products with technical knowledge of the underlying platforms and technologies.
About Meta
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16.04.2025
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Facebook Associate Data Protection Officer APAC Singapore
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Work with key stakeholders to establish the processes by which the Global DPO and the Global DPO program will carry out its responsibilities. The office will advise on key decisions,...
Description:
The Global Data Protection Officer is accountable for advising on and monitoring compliance with the applicable global data protection laws. In this role, you will represent the Global DPO in the APAC region (excluding India), and interact directly with cross-functional teams to fulfill the responsibilities of the Global DPO. Successful candidates have experience interacting with external regulators as representatives of the company. You will also help design and implement processes to ensure the DPO function sufficiently demonstrates oversight over the company’s compliance with applicable data protection laws in the Asia-Pacific region.
Associate Data Protection Officer, APAC Responsibilities
- Work with key stakeholders to establish the processes by which the Global DPO and the Global DPO program will carry out its responsibilities. The office will advise on key decisions, assess the privacy compliance programs in place to comply with applicable laws, support escalations and respond to user and regulator inquiries. Key partner teams include legal, privacy operations, policy, and the Product Compliance and Privacy organization.
- Provide strategic leadership within the Global DPO program on how we comply with our mandated responsibilities for the APAC region.
- Work with our legal and policy teams on managing the relationship with regulators in the APAC region, including in-person engagements.
- Develop and implement methods and capabilities to define and measure the progress and success of programs in a standardized and consistent manner.
- Collaborate with cross functional teams to define timelines, and ensure execution of large-scale privacy program initiatives.
- Anticipate bottlenecks, provide escalation management, and ensure user privacy is not compromised.
Minimum Qualifications
- 10+ years experience with compliance, program/project management, operations and/or strategy.
- Experience with engaging with regulators and navigating complex relationships with external stakeholders.
- Experience working within a product environment and partnering with cross-functional stakeholders, including legal, policy and product functions.
- Experience with advising on compliance with data protection laws and privacy requirements.
- Experience building and iterating on complex processes that require both process and change management.
- Experienced communicator with a track record of aligning cross-functional teams around a common goal.
- Experience in project management, problem solving, time-management and organizational skills, and the ability to set strategic priorities combined with a demonstrated aptitude of delivering operational results.
- Demonstrated experience thriving in ambiguity in an ever-evolving regulatory environment while building new processes, maturing existing processes and driving standardization across teams and functions.
Preferred Qualifications
- Knowledge of data protection and privacy requirements, preferable those applicable to a global tech company, and experience evaluating products or processes to ensure compliance with applicable requirements
- Experience on implementing mandated requirements of the DPO.
About Meta
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Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology,...
Description:
You’ll be expected to design and deliver product flows, new features, in-product language, content frameworks, navigation, product naming and more, for platforms including mobile, desktop, AR/VR, hardware and voice. The Meta Content Design team is one of the largest and most established in the world, and includes people at various stages in their careers and from a range of backgrounds.
Content Designer Responsibilities
- Design, write, edit and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies and other content across Meta products and experiences.
- Apply systems thinking to the product, whether it’s defining extensible design system guidance, conducting audits of existing experiences or creating information architecture.
- Use your familiarity with how code works in software. This may involve doing things like updating language in code with internal tools, reviewing code to ensure the in-product language is as intended, or creating the logic to personalize the experience for a user.
- Give and solicit feedback from your UX design peers in service of building the best products.
- Create high-fidelity design mocks using existing components in Figma, and use them to present design solutions.
- Collaborate daily with peers in every discipline, including engineering, design, research, marketing and data science, to take products from conception to launch.
- Partner with our internationalization team to ensure product experiences are of the highest quality in every language.
- Demonstrate sound judgment and influence product decisions, team direction and strategy. This includes identifying potential risk for users or the company, and aligning stakeholders around significant decisions by illustrating product tradeoffs.
- Independently and proactively identify and work on projects that span multiple teams. This may involve facilitating or co-facilitating design sprints and workshops to kick off these projects.
- Build internal community, provide mentorship and develop skills of other content designers.
Minimum Qualifications
- Bachelor's degree in Communications, English, Design or a related field.
- 7+ years’ experience in UX writing.
- Examples of finished wireframes, or design mocks authored using design tools, that have been used to drive decision-making within a team.
- Experience with simplifying and persuasively communicating complex ideas to broad audiences.
- Familiarity with tools for managing and updating content at scale.
- Examples of work in design systems and systems thinking.
- Demonstrated experience leading projects with minimal direction and handling a large degree of ambiguity.
About Meta
$142,000/year to $205,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
Show more
These jobs might be a good fit
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