Wells Fargo Lead Infrastructure Engineer 

Singapore 

468944218

In this role, you will:

Trade Floor & End-User Support:

• Provide expert-level, hands-on support for a diverse range of technology on the trading floor. This includes desktops (Windows),windows applications, market data terminals (e.g., Bloomberg, Refinitiv), voice systems, and turret phones.
• Take ownership of the full lifecycle of our technology infrastructure, including design, implementation, maintenance, and optimization. This covers physical and virtual servers, storage, networking, and data center operations.

Administration:

• Lead the administration, configuration, and troubleshooting of our Windows desktop and server environments. Ensure systems are secure, patched, and performing optimally for all users, especially traders.
• Spearhead and contribute to various infrastructure projects, from system upgrades and migrations to implementing new technologies. Manage vendor relationships and work with global teams to ensure successful project delivery.
• Act as a senior escalation point for complex technical issues, performing root cause analysis and implementing preventative measures. Maintain comprehensive and accurate documentation for all infrastructure designs, processes, and procedures
• Implement and manage monitoring tools to proactively identify and resolve potential issues before they impact business operations. Conduct regular preventative maintenance to ensure system resilience and high availability.

Required Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Windows: Extensive experience with Windows Desktop and Server operating systems. Strong knowledge of Active Directory, Group Policy, and scripting (e.g., PowerShell).
• Trading Systems: Solid experience with trade floor infrastructure, including market data systems (Bloomberg, Refinitiv) and trading applications.
• Networking: A strong understanding of networking concepts (TCP/IP, DNS, DHCP) and the ability to troubleshoot network-related issues.
• Voice/Data: Experience with voice systems, including turret phones and voice recording systems common in financial institutions.

Desired Qualifications:

• 10 - 15 years of proven experience in technology infrastructure, with a significant portion in a banking or financial services environment.
• Adaptability: A demonstrated ability to be an "all-rounder" and handle a wide range of infrastructure tasks in a dynamic, high-pressure environment.
• Communication: Excellent written and verbal communication skills, with the ability to interact effectively with technical teams, traders, and senior management.
• Problem-Solving: Strong analytical and troubleshooting skills to diagnose and resolve complex technical problems with minimal downtime.
• Compliance: An understanding of the regulatory and security requirements within the financial services sector is highly desirable.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.