On-site Technology Support Technician jobs at Ey in United Kingdom, Belfast

Senior Associate – Tax Reporting Technology

Our Tax Reporting practice within the UK Tax Technology and Transformation team will give you the opportunity to further develop your skills while assisting our clients in dealing with the operational challenges that their world class tax functions are facing today. You will be working with clients to improve the operational effectiveness and efficiency of their tax functions and assist them to better connect with executive management.

This is an area that has seen plenty of recent growth and investment – and you will see that reflected in your career. The field of taxation is constantly changing as new laws, regulations and technologies are created, and this is your opportunity to be part of that development.

Your Key Responsibilities

Depending on the needs of our clients and your work experience, there are many different types of projects you could be working on; identifying ways to improve operational effectiveness in tax functions, reviewing the process and controls that are in place including technology, looking at effectiveness of the various technology systems our tax clients use to increase automation and data quality throughout tax processes, assessing the overall risk to establish a proper control environment; designing and building custom tax applications. As a Senior, you would be working with leadership as a part of these exciting and impactful projects. In addition, you will be required to:

• Understand key tax reporting processes, technology, data, analytics, and risks/controls
• Establish relationships with peers and effectively balance projects across teams
• Support the team in planning and executing internal and external projects
• Grow technical skills and business knowledge through training and hands-on experience

Skills and Attributes for Success

• Have an interest and experience in improving the performance of tax functions, the demonstrated ability to team with and motivate others, and willingness to develop meaningful and influential relationships with clients and colleagues
• Taking ownership of assigned tasks and monitoring them until completion, including documenting requirements, configuration, testing, debugging, project profitability, and tax systems and process configuration
• Strong leadership ability, attention to detail, problem-solving skills, analytical abilities
• Identifying ways to automate manual tasks using existing financial or tax systems and emerging technologies
• Ability to work on deliverables from offshore teams (as needed) to deliver projects to time, cost and quality requirements
• Consolidating tax data to make analysis and planning more efficient
• Improving reporting capabilities to enhance our clients’ ability to evaluate risk and capitalize on opportunities
• Desire and demonstrated ability to provide leadership within a team

To qualify for the role, you must have

• A bachelor’s degree in Accounting, Finance and/or a master’s degree in Accounting, Tax Technology, Management Information Systems or related field and/or a minimum of 2 years of related work experience
• Exposure to accounting/finance/tax, tax or finance performance improvement, tax software development and/or implementation
• A strong interest in technology and its use in business processes
• Excellent communication and business writing skills
• Demonstrated ability to capture and synthesize business requirements
• A natural flair for problem solving and an entrepreneurial approach to work
• Strong organizational and time management skills, with exceptional client-serving consulting skills

Ideally, you may also have

• Experience in project management
• Experience implementing third-party tax reporting systems or configuration of Enterprise Performance Management systems for Group Tax Reporting
• A working knowledge of IAS12 or ASC740
• Experience with data analytic tools such as Alteryx
• Experience of the Microsoft Power Platform suite, including Power Query and Power BI
• A basic knowledge of database development e.g. writing SQL statements
• ERP or EPM experience e.g. SAP, Oracle, OneStream, Tagetik etc

What We Look For

We are looking for knowledgeable technical professionals that are proactive and self-motivated who have a willingness to learn new skills and approaches to challenges that our clients are facing in today's climate. You will need to be an analytical thinker and problem solver who has the ability to come up with innovative solutions.

Senior Manager, IT Strategy – Technology Strategy & Transformation – Technology Consulting - Belfast, Derry & Londonderry

As a Technology Strategist you will be helping our clients to solve their business problems and to take advantage of opportunities in an ever-changing marketplace. You will be working with clients to translate their business strategy into technology strategy, build enabling target operating model, technology initiatives and roadmaps that enables transitioning from their current state to the desired target state in a cost-efficient approach. You will be using your information technology knowledge and experience to solve business problems and bring value to clients.

Your key responsibilities

• Assist clients with the development and implementation of technology strategy and transformation initiatives, including developing business case.
• Support the planning, execution and delivery of engagements including technology transformations and technology related services.
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication with team members and leadership on progress.
• Build strong internal relationships within EY Technology Consulting and across the other service lines we work with and support.
• Support the growth of the practice through development of relevant industry and technology Thought Leadership material.
• Ensure and adhere compliance to EY quality and risk management processes across projects and other interactions.

To qualify for the role, you must have:

• An undergraduate or graduate degree
• Experience in delivering technology projects including IT strategy, technology assessment, IT cost optimisation, application/portfolio rationalisation, technology vendor management or related roles
• Experience in project delivery as a team member or team lead

Ideally, you will also have:

• Experience in any technology area including Technology/Digital Strategy, Enterprise Architecture, system implementation and Agile software development.
• Experience in innovative and emerging technology e.g. AI/GenAI
• Experience in cloud-based technology e.g Azure, AWS
• Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement
• ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc).
• Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and Excel.
• Ability to use effective written and verbal business communication skills when interacting with clients and team members.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Enterprise Technology provides reliable, secure and resilient technology services and solutions that enable an exceptional technology experience for over 300,000 EY people world-wide. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class-tier technology infrastructure.

The selected candidate will enjoy working as part of a team and have a proactive helpful approach. You will be well organised and able to prioritise your workload. You will be passionate about technology and comfortable discussing technology topics with customers at all levels. And, you will be highly motivated to deliver exceptional client service.

Your key responsibilities

• Resolving Incidents and Requests associated with end user software, PC hardware, mobile technologies, printers
• Documenting all actions on the ticket in ServiceNow, detailing diagnostic and troubleshooting steps performed, and the resolution; where necessary, providing high quality escalations to Global support groups or external service organisations
• Keeping customers informed on progress of their ticket until they have agreed the resolution
• Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers
• Taking care of the firm’s hardware assets by timely and accurate recording of all asset assignments
• Maintaining awareness of EY Information Security policies and processes and ensuring these are adhered to
• Conference room support; may include Microsoft Surface Hubs, Microsoft Teams Rooms, AV equipment (speakers, cameras, and monitors/kiosks), regular meeting room checks.
• Printer
• Assisting with projects, including support for firm sponsored events, office moves or buildouts and TechBars (technology showcase)
• Assisting with PC builds and configuration
• Remote hands support for comms rooms; with direction from global specialist teams (eg, checking ports, tracing cables, rebooting hardware, upgrading devices)
• VIP / White glove support for identified key leaders
• As required, travel to other EY office locations
• This role is required to physically work in an EY office.

Skills and attributes for success

• Extensive experience supporting Windows and Microsoft 365 in an enterprise environment
• Broad knowledge of PC hardware, mobile devices and peripherals
• Excellent written and verbal communication skills
• Exceptional customer service skills
• Well organised, ability to multitask, prioritise your workload and meet SLAs

Ideally, you’ll also have

• Three years support experience in a professional services organisation
• Broad understanding of IP networking concepts
• Experience working in an ITIL environment
• Microsoft or other relevant professional qualifications
• ServiceNow experience or similar service management tool
• Mac support experience

Your key responsibilities

• Billing- preparing monthly plans, liaising with central billing team, working with finance on queries.
• Input, update and maintain our internal CRM System Mercury which involves creating opportunities, monitoring dates, creating engagement codes, commencing internal quality checks and ensuring all sections are correctly populated.
• Gathering information, analysing and checking details for client budgets. Inputting to the system and liaising with resourcing team. Responsible for final budget approvals and metrics.
• Expectation to be involved in additional aspects of the firm like CSR and People events or participating in one of our many networks.
• Proactively assist Senior Managers and Managers in a number of administrative tasks.
• Working closely with our Global Support Team to ensure targets and deadlines are met.
• Ad hoc duties occur on a regular basis and are dependant on business requirements.

Skills and attributes for success

• Excellent people skills - requiring demonstrated poise, tact and diplomacy
• Excellent communication skills – both written and verbal with an ability to interact with and communicate effectively with people at all levels within the firm and externally
• Ability to handle confidential information and issues effectively and without breach of confidentiality
• Strong attention to detail in composing and proofing materials
• Being highly organised is key to being successful in this role

To qualify for the role you must have

• Experience in establishing priorities, scheduling and meeting deadlines combined with strong organisational skills and with an ability to prioritise an often conflicting workload
• Ability to work on own initiative as well as a part of a team
• Ability and willingness to share knowledge and expertise with colleagues
• A positive approach and attitude to changes within the workplaceProfessional, confident, credible, enthusiastic team player with a high level of flexibility and a “can do” attitude
• Proficiency in MS Word/Excel/PowerPoint and Outlook along with strong diary management experience
• Maintaining corporate image/appearance at all times

Ideally, you’ll also have

• GCSE’s including Maths and english

Please note;

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Billing- preparing monthly plans, liaising with central billing team, working with finance on queries.
• Input, update and maintain our internal CRM System Mercury which involves creating opportunities, monitoring dates, creating engagement codes, commencing internal quality checks and ensuring all sections are correctly populated.
• Gathering information, analysing and checking details for client budgets. Inputting to the system and liaising with resourcing team. Responsible for final budget approvals and metrics.
• Expectation to be involved in additional aspects of the firm like CSR and People events or participating in one of our many networks.
• Proactively assist Senior Managers and Managers in a number of administrative tasks.
• Working closely with our Global Support Team to ensure targets and deadlines are met.
• Ad hoc duties occur on a regular basis and are dependant on business requirements.

Skills and attributes for success

• Excellent people skills - requiring demonstrated poise, tact and diplomacy
• Excellent communication skills – both written and verbal with an ability to interact with and communicate effectively with people at all levels within the firm and externally
• Ability to handle confidential information and issues effectively and without breach of confidentiality
• Strong attention to detail in composing and proofing materials
• Being highly organised is key to being successful in this role

To qualify for the role you must have

• Experience in establishing priorities, scheduling and meeting deadlines combined with strong organisational skills and with an ability to prioritise an often conflicting workload
• Ability to work on own initiative as well as a part of a team
• Ability and willingness to share knowledge and expertise with colleagues
• A positive approach and attitude to changes within the workplaceProfessional, confident, credible, enthusiastic team player with a high level of flexibility and a “can do” attitude
• Proficiency in MS Word/Excel/PowerPoint and Outlook along with strong diary management experience
• Maintaining corporate image/appearance at all times

Ideally, you’ll also have

• GCSE’s including Maths and english

Please note;

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities
• Participate in presentations and proposals for medium complex projects or elements of highly complex projects

• Logical and physical data modelling - Design, develop, and maintain data pipelines and models
• Assists in data modelling and design reviews, striving for improved usability and efficiency
• Implements code for data extraction and basic transformations

• Validates data quality and maintains source control and versioning
• Contributes to data tool development and platform monitoring
• Writing SQL scripts and stored procedures, optimize and tune SQL queries for performance and efficiency

• Design, implement and maintain data security and access controls.
• Troubleshoot and resolve data-related issues
• Agile management and scrum master, maintaining roadmap, tasks, and making sure everyone in the team is working towards a clear goal

To qualify for the role, you must have
• Experience in business analytics, data science, software development, data modelling or data engineering

• Good understanding of scripting

• Excellent SQL, preferably T-SQL, development skills.

• Experience in data wrangling and standard data cleansing, in different formats, including CSVs and structured tables.

• Good understanding with Microsoft BI toolset, including O365 tools and PowerPlatform (PowerApps/Power Automate/Power BI).

• Good understanding of Azure cloud ETL toolset, including Azure SQL Server, Azure Data Factory, Datalake.

• Familiar with Cloud technologies including Microsoft Azure Cloud infrastructure, data stores connections, cloud functions concepts.

• Experience in programming languages like Python, Java, or C#.

• Experience in cloud data platforms like Snowflake, Databricks or Azure Synapse.

• Good understanding of Data Modelling techniques.

Ideally, you’ll also have
• Relevant academic background

• Participation in the opensource community

• Expertise in automation and/or digital transformation

• Certification in MS Azure or AWS Cloud data engineering or similar track

• Understanding of the Software Development Life Cycle, Devops and MLOPS

• Strong skills in one object orientated language

• Excellent presentation skills

• Understanding application of project mgmt. and agile methodologies

What we look for

We’re interested in candidates with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer

•You’ll develop the mindset and skills to navigate whatever comes next.
•We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
We’ll give you the insights, coaching and confidence to be the leader the world needs.• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Senior Manager, IT Strategy – Technology Strategy & Transformation – Technology Consulting - Belfast, Derry & L’Derry

As a Technology Strategist you will be helping our clients to solve their business problems and to take advantage of opportunities in an ever-changing marketplace. You will be working with clients to translate their business strategy into technology strategy, build enabling target operating model, technology initiatives and roadmaps that enables transitioning from their current state to the desired target state in a cost-efficient approach. You will be using your information technology knowledge and experience to solve business problems and bring value to clients.

Your key responsibilities

• Assist clients with the development and implementation of technology strategy and transformation initiatives, including developing business case.
• Support the planning, execution and delivery of engagements including technology transformations and technology related services.
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication with team members and leadership on progress.
• Build strong internal relationships within EY Technology Consulting and across the other service lines we work with and support.
• Support the growth of the practice through development of relevant industry and technology Thought Leadership material.
• Ensure and adhere compliance to EY quality and risk management processes across projects and other interactions.

To qualify for the role, you must have:

• An undergraduate or graduate degree
• A minimum of 7 years of experience in delivering technology projects including IT strategy, technology assessment, IT cost optimisation, application/portfolio rationalisation, technology vendor management or related roles
• Experience in project delivery as a team member or team lead

Ideally, you will also have:

• Experience in any technology area including Technology/Digital Strategy, Enterprise Architecture, system implementation and Agile software development.
• Experience in innovative and emerging technology e.g. AI/GenAI
• Experience in cloud-based technology e.g Azure, AWS
• Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement
• ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc).
• Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and Excel.
• Ability to use effective written and verbal business communication skills when interacting with clients and team members.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.