Assistant Manager Digital Risk Operational Technology jobs at Ey in Jordan, Amman

Your key responsibilities

• Lead Solution Architecture for enterprise-scale CRM and Power Platform implementations leveraging Dynamics 365 Customer Engagement, Marketing, Sales, and Service modules.
• Advise clients on cloud-native architectures that unify Microsoft Fabric, Power Platform, and Azure AI Services for customer data, analytics, and automation.
• Design and implement scalable, secure, and composable architectures using Dataverse, Azure Integration Services, Power Pages, and Copilot Studio.
• Define solution roadmaps that align with business priorities, regulatory frameworks (PDPL, GDPR, ISO/IEC 42001), and industry-specific requirements (Public Sector, Utilities, Energy, FS).
• Drive enablement of Microsoft Copilot and GenAI experiences across Dynamics 365 and Power Platform workloads.
• Collaborate with Microsoft to position EY as a preferred transformation partner through co-selling, joint account planning, and innovation workshops.
• Mentor and guide multi-location teams (Onshore, Nearshore, Offshore) across solution design, DevOps, ALM, and delivery governance.
• Contribute to go-to-market development — building accelerators, reusable frameworks, and EY IP around industry-specific Microsoft solutions (Energy Cloud, Public Sector CX, Utilities Data Hub).

To qualify for the role, you must have

• 12+ years in solution architecture, technical leadership, or CRM transformation programs within consulting or enterprise delivery environments.
• Proven experience in Microsoft Dynamics 365 CE (Sales, Service, Marketing) and Power Platform (Power Apps, Power Automate, Power Pages, Power BI).
• Strong technical understanding of Dataverse, Azure Integration Services (Logic Apps, Service Bus, Event Grid), and Microsoft Fabric.
• Experience designing AI-infused business applications using Azure OpenAI, Copilot Studio, Cognitive Services, and AI Builder.
• Ability to architect secure solutions leveraging Azure AD, Defender for Cloud, and Microsoft Entra.
• Familiarity with low-code governance, Center of Excellence (CoE) setup, and environment strategy for Power Platform.
• Working knowledge of Azure DevOps, GitHub Actions, and CI/CD pipelines for D365 ALM.
• Microsoft Certified: Power Platform Solution Architect Expert, Dynamics 365 CE Architect Expert, or Azure Solutions Architect Expert (preferred).
• Experience with data integration and analytics via Microsoft Fabric, Synapse, or Data Factory.
• Strong communication and client engagement skills with the ability to interface confidently at CIO/CTO/Program Director level.
• Willingness to travel across UAE, KSA, and the wider MENA region.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes a regionally competitive package.

Plus, we offer:

• The opportunity to manage a portfolio of talent within a designated service line.
• A collaborative environment where everyone works together to create a better working world.
• Excellent training and development prospects, both through established programs and on-the-job training.
• An excellent team of senior colleagues dedicated to managing and varying your workload.

Skills and attributes for success

You will play a strategic role in helping clients identify sources of value creation and quantifying them. A solution-oriented mindset is essential to act as a true Corporate Finance advisor, leveraging EY capabilities to assist clients in solving their issues and unlocking potential for value growth. In a commercial capacity, you will regularly advise businesses on valuation issues related to acquisitions, divestitures, or restructuring, and provide fairness opinions on transactions and restructurings. Additionally, in the regulatory and accounting domain, you will collaborate with management during the acquisition process to understand how the value of acquired intangible and financial assets will impact accounting requirements, providing fair value opinions for financial reporting purposes.

Qualifications & Experience

• Bachelor's degree in finance, economics, accounting, or business with at least 6 years of related business valuation experience; or a graduate degree with 3 to 5 years of related work experience.
• Solution-driven individual with a proven record of solving complex problems, completing challenging projects, and developing client relationships.
• Autonomous with experience in reporting to Director/Partner and handling business valuation, capital allocation, and portfolio optimization.
• Strong financial modeling skills and a broad understanding of IFRS standards related to fair value measurements, business combinations, and impairment testing.

Ideally, you’ll also

• Have previous valuation experience in professional services/Big 4 Firm.
• Have previous experience in coaching teams of junior and senior staff.
• Have financial modelling experience.
• Have an achievement of or significant progress towards a CFA;

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.

As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business. As a finance consultant, you’ll use your experience and knowledge in Finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.

Skills and Attributes for success

You should have Consulting experience in Finance Transformation, within the public sector domain/industry:

• Ability to lead projects and team members to drive clients’ finance transformation agenda.
• Understand market trends, clients’ needs and the ability to translate them into transformative solutions.
• Drive the finance transformation agenda while enhancing on how finance works cross functionally as part of an extended ecosystem to enable new business models and value creation
• Improve data and analytics capabilities to transform forecasting, risk management, and understanding of value drivers
• Take strategic decisions on what will be sourced, recruited, retained, and/or developed/upskilled to transform finance talent into a sustainable workforce
• Drive finance function operating model and skill set utilizing a best in class model of internal and partner resources/ assets
• Optimize finance function costs through new technologies, and automation
• Optimize usage of Global Business Services (GBS) infrastructure, outsourcing, and SSC’s
• Process optimization across Procure-To-Pay (PTP), Order-To-Cash (OTC), and Record-To-Report (RTR)
• Leverage Enterprise Performance Management (EPM) to budget for and plan using appropriate technology
• Deep knowledge of Digital Finance latest trends and solutions
• Proven experience in leading teams to deliver high quality deliverables for key engagements / clients within various sectors; Government /Energy / Utilities sectors.

To qualify for the role, you must have

• 8-12 years of relevant working experience
• Experience as a consultant working with government sector clients
• MENA based experience (preferred)
• Strong People Management and Leadership Skills
• Effective communication and presentation skills
• Ability to generate business deals and make business proposals
• Develop and maintain relationship at C-suite level

Ideally, you’ll also have

• A Master’s Degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications
• Willingness to travel extensively across the region

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

In EY, our approach to delivering exceptional program/project management and transformation services for our clients is underpinned by three defining features of our approach

• Purpose-led Transformation Having shifted to becoming a purpose led organization in 2013, we, at EY, have seen the benefits of purpose-led transformation for ourselves. And we are now using this proven approach to inform our client engagements.

• Collaborative teamwork In TD, we take a very proactive approach to ensuring that our teams are ‘more than the sum of the parts’ and that all members of the team are supported in their career development and progression. EY’s highest performing teams provide the right mix of talent to excel in volatile markets, solve the most complex problems and deliver quality results that surpass expectations for the EY team in conjunction with the client teams with whom we partner.

• Delivering exceptional client service in a consistent and professional manner EY’s Service Quality tools are designed to provide a process of continuous improvement, using a portfolio of tools and enablers designed to support the Consulting Strategy by embedding service quality into delivery of all of our engagements.

Responsibilities

• Develop, implement, and maintain project management assessment frameworks and solutions.
• Benchmark project management practices against global standards (e.g., PMI, IPMA, PRINCE2, PM², ISO 21500).
• Develop and conduct maturity assessments to identify gaps and improvement opportunities across P3 practices, PMOs, TMOs, VMOs using global standards or other customized frameworks.
• Design awards assessment frameworks based on regional and international project management awards and certifications requirements.
• Develop the Business Requirements Document to automate the developed assessment frameworks
• Collaborate with cross-functional teams to enhance project governance, control, and performance management
• Conduct internal and external training and workshops on assessment methodologies, governance practices, and award criteria.

To do this role effectively, we are looking for people with
knowledge and experiencein the following areas:

• Bachelor’s degree in information technology, Computer Science, Business Information Systems, or related fields; a master’s degree is a plus.
• Minimum overall experience of 7-10 years, and minimum of 3-5 years of hands-on experience, particularly focused on P3 practices and PMOs/TMOs/VMOs maturity assessment.
• Strong understanding and hands-on experience in PM related Global Standards, Frameworks and Methodologies.
• Strong analytical thinking & problem-solving skills, able to link topics, interdependencies and correlations.
• Strong benchmarking & best practices research and should have a strong understanding of frameworks released by global organization and able to tailor and customize according to needs.
• Strong Visual Storytelling and Presentation Design and Proficient with Microsoft PowerPoint and Microsoft Excel.

you’ll also have to:

• PMP or Prince2 Certified is a must
• PgMP & PfMP are preferred
• PMO-CP Certified is a must
• P3O Certified is a must
• Other PMI or Axelos Certification in Program, Portfolio or others, is a plus.

What we offer:

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We Also offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Assistant Manager, Digital Risk, Operational Technology

You will also be expected to invest in continuous learning and contribute to thought leadership by participating in events, panels, and knowledge publications under the guidance of the leadership team.

We are investing significantly in growing our Digital Risk practice across MENA. As clients navigate AI, OT transformation, and digital convergence, the need for strong, forward-looking risk capabilities has never been higher. You will lead initiatives to embed OT cybersecurity resilience, zero-trust principles, and compliance with global standards such as ISA/IEC 62443, NIST 800-82, and ISO 27019. Your role will involve strategic advisory to national critical infrastructure clients, helping them achieve operational resilience and regulatory alignment.

Your key responsibilities:

Deliver OT risk assessments, maturity evaluations, and remediation strategies aligned with global frameworks. Advise clients on convergence risks between IT, OT, and IoT systems, implement zero-trust architecture for industrial environments, and design governance dashboards for executive oversight.

The majority of your time will be spent delivering Digital Risk engagements. You’ll participate in client delivery with support from senior team members, and contribute to proposals, presentations, and go-to-market initiatives.

You will be responsible for:

• Supporting and executing OT risk assessments, control design, and gap analysis
• Delivering maturity assessments and developing OT risk remediation strategies
• Evaluating digital risks to SCADA, DCS, Smart Grids, DMS, and ECS system architectures
• Helping clients define and implement OT risk governance frameworks aligned with ISA/IEC 62443, NIST 800-82, and industry best practices
• Identifying and mitigating risks linked to convergence between IT, OT, and IoT systems
• Supporting clients in designing OT risk dashboards, metrics, and reporting for governance committees
• Ensuring high-quality and timely delivery across your assigned workstreams.

To qualify for the role, you must have:

• At least 6+ years of experience in OT/ICS environments and/or industrial digital risk, preferably within Oil & Gas, Power, Utilities, or Transportation
• Solid understanding of OT/ICS security, controls, and architecture
• Knowledge of products and technologies from Honeywell, GE, Siemens, ABB, Schneider, etc.
• Familiarity with ICS protocols and plant environments (SCADA, DCS, PLC, RTU, HMI)
• Understanding of OT-related risk domains: safety, process integrity, downtime risk, regulatory exposure
• Experience in evaluating and implementing OT controls (e.g., segmentation, firewalls, remote access protection)
• Exposure to OT/IIoT risk regulations and frameworks: ISA/IEC 62443, NIST 800-82, ISO 27019, NERC-CIP
• Awareness of digital risk issues related to operational disruptions, third-party risks, and legacy system exposure
• Technical certifications (GICSP, ISA99/IEC 62443, ISO 27001, or equivalent)
• Arabic and English fluency (written and spoken)

Skills and attributes for success:

• A passion for OT environments, digital risk, and resilience
• Solid technical foundation in ICS/OT technologies and communication protocols
• Ability to simplify complex concepts and communicate risk in business language
• Positive energy, high accountability, and a collaborative mindset
• Strong writing, documentation, and presentation skills
• Consulting experience or client-facing delivery is preferred

Qualifications

• Bachelor’s degree in Electronics Engineering, Electrical, Mechatronics, Industrial Automation, or related field
• Willingness to pursue or already holding professional certifications:
• ISA/IEC 62443
• GICSP
• ISO 27001
• CISSP, CISM, CRISC (optional but valuable)

What we look for:

What we offer

We offer a competitive compensation package where you’ll be recognized for your performance and the value you bring. In addition, you’ll benefit from:

• Continuous learning: Build future-focused skills through the EY Tech MBA (fully sponsored)
• Academic excellence: Access to world-class learning platforms and certifications
• Success as defined by you: A career that adapts to your goals and ambitions
• Transformative leadership: Insightful mentorship to help you grow faster
• Diverse and inclusive culture: Be your authentic self, make your voice heard

If you can demonstrate that you meet the criteria above, we encourage you to submit your application.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Key responsibilities:

• Architect end-to-end Agentic/GenAI systems, including prompt chaining, memory strategies, token budgeting, and embedding pipelines
• Guide the design and the optimization of RAG (Retrieval-Augmented Generation) workflows using tools like LangChain, LlamaIndex, and vector databases (FAISS, Pinecone, Qdrant).
• Guide the evaluation of tradeoffs between zero-shot prompting, fine-tuning, LoRA/QLoRA, and hybrid approaches, aligning solutions with user goals and constraints
• Lead the Integration of LLMs and APIs (OpenAI, Anthropic, Cohere, Hugging Face) into real-time products and services with latency, scalability, and observability in mind
• Collaborate with cross-functional teams - translating complex Agentic/GenAI architectures into stable, maintainable features that support product delivery
• Write and review technical design documents and remain actively involved in implementation decisions
• Lead the deployment to production with industry best practices around version control, API lifecycle management, and monitoring (e.g., hallucination detection, prompt drift)Design robust, scalable, and secure cloud-native AI solutions leveraging modern AI technologies and frameworks.
• Oversee AI implementation, ensuring alignment with business objectives and industry best practices.
• Help to establish and maintain CI/CD pipelines for continuous integration and delivery using standard DevOps tools.
• Collaborate with clients and stakeholders to understand business needs and technical requirements.
• Provide expert guidance and architectural recommendations for cloud modernization, configurations, and optimization.
• Lead proof of concept (PoC) initiatives to validate proposed solutions and demonstrate their feasibility.
• Foster a collaborative environment to ensure successful AI project delivery and promote best practices.
• Stay current with the latest AI technologies, advocating for innovative solutions that enhance business performance and competitive advantage.
• Collaborate across teams to share AI knowledge, best practices, and develop or review technical standards and policies.
• Support in vendor assessments, strategic recommendations, and make complex AI concepts clear for non-technical stakeholders.
• Lead, mentor, and manage AI teams, driving efficient and compliant project execution.

Technical Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Data Science, with 10+ years of experience in the field
• Proven experience designing and deploying AI systems at scale (e.g., NLP, GenAI, LLMs).
• Deep understanding of LLMs, vector search, embeddings, and GenAI design patterns (e.g. RAG, prompt injection protection, tool use with agents)
• Proficiency in Python and fluency with frameworks and libraries like LangChain, Transformers, Hugging Face, and OpenAI SDKs
• Experience with vector databases such as FAISS, Qdrant, or Pinecone
• Familiarity with cloud infrastructure (AWS, GCP, or Azure) and core MLOps concepts (CI/CD, monitoring, containerization)
• Proven experience supporting and/or delivering AI/ML Products
• Solid programming skills in Python, C#, or equivalent languages; familiarity with REST APIs and AI SDKs.
• Experience with GenAI and LLM orchestration frameworks.

This Role Is Not For

• ML researchers focused on academic model development without delivery / product experience
• Data scientists unfamiliar with vector search, LLM prompt engineering, or system architecture
• Engineers who haven't shipped GenAI products into production environments

Assistant Manager/Manager for Responsible AI

In your role as an Assistant Manager/Manager for Responsible AI with EY MENA Consulting, you will lead initiatives that embed Responsible AI principles into client strategies. This includes aligning with global standards such as NIST AI Risk Management Framework and ISO/IEC 42001, ensuring ethical AI adoption and compliance across sectors.

In your role as an Assistant Manager/Manager for Responsible AI with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account-centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace

Your key responsibilities:

Advise clients on AI governance, ethical risk management, and compliance with emerging regulations across MENA. Drive implementation of Responsible AI frameworks, conduct risk assessments, and support clients in building transparent, fair, and accountable AI systems.

Skills and attributes for success:

• Strong leadership skills including resilience, emotional intelligence, and ability to orchestrate human-AI collaboration. Expertise in emerging technologies and ability to translate complex AI risks into actionable strategies for clients.
• Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology-related risks faced by our clients
• Demonstrating a thorough understanding of emerging technologies, complex information systems, and the client’s business/industry
• Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections
• Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services
• Focusing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities they need to deliver
• Bringing energy and ambition to identify and manage business development opportunities

To qualify for the role, you must have:

• Proven experience in Responsible AI, familiarity with global benchmarks such as RAISE, AWS Responsible AI Lens, and ISO/IEC 42001. Strong consulting background with ability to lead cross-functional teams and deliver strategic AI initiatives.
• Proven track record of success in the MENA/GCC region with key clients and industry sectors
• A master’s degree in computer science, information systems, or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications
• Master’s degree will be preferable
• 8-10 years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert
• Relevant experience areas include a combination of Responsible AI, Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process & Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting
• Strong skills in project management, team management, and client service
• Strong analytical, interpersonal, and communication skills
• A willingness to travel to meet client needs

Ideally, you will also have:

• Certifications in AI governance such as ISO 42001, NIST AI RMF compliance expertise, and advanced credentials in technology risk management.
• CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization, or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable

What we look for:

We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to the business. Plus, we offer:

• International career: with a Big 4 firm in a multi-national environment across MENA
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible