Consultor Servicenow Sr jobs at Ey in Brazil

In this role you will be part of ourbusiness and collaboratively work on challenging AI and Data projects for our clients while using the latest technologies.

Your key responsibilities

• You will work on AI/GenAI, Business Intelligence, Data strategy & data governance, Data foundation and data architecture, and Intelligent Automation topics on a project basis, for and in collaboration with customers throughout Switzerland and internationally.
• You will work for interesting national and international organizations in various domains such as Supply Chain, Finance, Risk, etc. and across various sectors like Life Sciences, Consumer Products & Retail, etc.
• Cooperate with local and international colleagues across EY.
• You will learn through knowledge sharing, trainings and on the job experiences.
• Contribute to the development of the AI & Data Team by supporting client proposals and internal initiatives.

What we look for

• A Master’s degree and up to 5 years of experience with AI & Data: Machine Learning, Deep Learning, Generative AI, Computer Vision and Image Processing, Speech and Audio Processing, Mathematics, Statistics & Operations Research.
• Interest or experience in the broader AI & Data field (e.g., Data Visualization and BI, Data Management, Data Strategy and Governance, Process Mining, RPA, Intelligent Automation).
• Experience with AI&Data technologies like R, Python, Spark, SQL, Data Visualization/BI software (e.g., PowerBI, Tableau, Qlik, Amazon QuickSight), and cloud computing (e.g., Azure, AWS, GCP).
• A flexible and pro-active attitude, strong problem-solving and communication skills and are able to collaborate well in teams.
• Full professional proficiency in English. Any other language is considered a plus, in particular German.
• Interest in travelling in Switzerland and internationally.

What’s in it for you

Click to find out more about our benefits and corporate social responsibility.

Management of Audit Engagements:

• Provide high-quality professional management of internal and external audit projects.
• Understand EY’s practices and service offerings, identifying opportunities for improvement and innovation.

On-Site Coordination:

• Lead and support on-site coordination for audit clients, including planning and briefing the team on the client's IT environment and industry trends.
• Coach and mentor staff, ensuring effective communication with clients and successful completion of audit engagements.

Client Relationship Management:

• Maintain strong relationships with client management to manage expectations regarding service delivery, work products, and timelines.
• Deliver value to clients by aligning services with their specific needs and industry challenges.

Preparation of Audit Reports:

• Prepare comprehensive IT audit reports assessing the adequacy and effectiveness of control structures.
• Provide practical recommendations to enhance the effectiveness and efficiency of controls and processes.

Issue Resolution:

• Discuss and resolve IT audit issues and recommendations with client management, fostering a collaborative approach to problem-solving.
• Understanding of Information Systems:
• Demonstrate a thorough understanding of complex information systems and apply this knowledge to client situations, ensuring relevant insights are provided.

Skills and attributes for success

• A passion to contribute to the growth of the practice
• Ability to coach and mentor junior staff on engagements.
• Hands on experience with enterprise resource planning systems such as SAP S4/HANA, Oracle Financials or JD Edwards.
• Highly professional with ability to work in challenging, diverse and evolving client environments
• Excellent verbal and written communication skills
• The ability to build strong client relationships
• Strong team working skills

What we are looking for

• A minimum of 2 years of experience in IT external and/or internal audit;
• Bachelor’s Degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, or other relevant program required.
• Possessing relevant accounting / audit designation(s) or working towards one (e.g. CISA).
• Demonstrated knowledge of COSO, COBIT, ITIL, or other IT frameworks would be as asset.
• Proficiency using SharePoint and MS Office Suite including Excel, Word, OneNote and PowerPoint
• Willingness to travel

As an ambassador for the Tech Risk team, you will need to build a strong network internally and be able to exceed our clients' high expectations. We are seeking high performing individuals who have been recognised for exceeding expectations.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Role name and description

Assistant Manager – Digital - Brand, Marketing and Communications (BMC)

As the Assistant Manager - Social Listening and Channel Management Specialist, you will contribute to growing EY GDS's global employer brand on digital media through impactful strategies combined with data and insights, robust media plans, build a strong advocate network, and guide in the development of creating compelling content.

This role will be pivotal in managing social media channels, driving performance insights, and supporting strategic decision-making through robust analytics and reporting. The ideal candidate will be passionate about digital storytelling, fluent in social media tools, and skilled at translating data into actionable insights. This role also involves working on projects along with global teams and their paid media agency partners to measure social media and campaign impact and translate them into timely reports as required.

Your key responsibilities

You will be primarily responsible for measuring the performance of EY GDS content in the online space. This role combines strategic oversight and hands-on execution across analytics, reporting, and channel operations. The individual is responsible for building and maintaining dashboards on social listening tools, tracking key performance indicators and generating segmented reports that determine social media and campaign performance

As an Analytics and Reporting Specialist, you will –

• Build and maintain dashboards using Hootsuite, and other analytics platforms to track KPIs such as engagement, reach, EEMV (Earned Equivalent Media Value), and content performance.
• Apply filters and tags (subject, country, format, purpose) to generate segmented reports for internal stakeholders.
• Collaborate with paid media agency partners to ensure timely and accurate reporting of campaign metrics across platforms like Instagram, LinkedIn, and Facebook.
• Partner with campaign leads, content creators, and regional teams to align reporting with campaign goals, as and when necessary
• Provide training and support on analytics tools and reporting templates, as and when necessary
• Run a robust crisis management process and generate reports for the same, as and when necessary.

As a Technology and Channel Management Specialist, you will –

• Oversee publishing workflows in Hootsuite, ensuring content is tagged, geo-targeted, and scheduled in line with global best practices.
• Manage content libraries, enforce naming conventions, and ensure compliance with copyright and brand guidelines.
• Own the process of website updation, YouTube, etc.
• Online reputation management – respond to queries on social channels, maintain a repository of queries and sample responses, manage communications between website query and internal response teams.

To qualify for the role, you must have -

• An established professional with at least 5-7 years of experience in digital marketing and analytics
• Worked on B2B brands, technology organizations managed or worked with creative agencies.
• Expert in social media and have managed paid, owned and earned media experience.
• Proficiency in Hootsuite [or other digital marketing tools like Brandwatch, Sprinklr, Google analytics, Adobe Analytics, etc.], good knowledge of MS tools like PowerPoint, Word, Excel, etc.
• Strong content skills to develop clear and high quality reports
• Strong knowledge of SEO, SEM, programmatic, paid ad platforms
• Must have managed large budgeted social media and digital campaigns.
• Native level expertise in English to create and edit creative content for social and digital media, if needed
• Should be able to handle BAU social media tasks should the need arise

Ideally, you will also be –

• Passionate about new digital technologies and communication methodologies
• Beyond traditional digital marketing, you have implemented various marketing technologies, tools and processes that have improved the efficiency of the team.
• Experience in working with global brands and have managed campaigns across geographies.
• Keen to look beyond the obvious creative solutions.
• In-depth knowledge of audience segmentation and targeting platforms.
• Experience in employer branding and recruitment branding campaigns
• Experience in managing websites. Proficiency in CMS, AEM platforms would be a plus, though not compulsory.
• Use marketing data and analytics to build insightful campaigns.
• Previous experience in developing and launching programs for large and matrix organizations.

What we look for

• An enterprising individual who is creative, innovative and decisive
• Help decode complex briefs to identify the campaign goal while continuously working towards the long-term vision of the overall EY GDS brand and business needs.
• Should be able to work in a fast-phased environment, multi-task, be flexible and prioritize to complete projects in tight timelines compromising on the quality.
• Impeccable attention to detail, follow branding guidelines and EY's communication policies.
• Good copywriting, editing, and storytelling skills, as well as strong verbal communication skills.
• Proven capability to translate the business plan into high-quality, relevant, audience-centric communications.
• Advanced listening and interpretation skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, India, the Philippines, Sri Lanka, Poland, Spain, Hungary and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive cultur e: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

To qualify for the role, the requirements are:

• English law-qualified corporate solicitor with between circa 2-8 years PQE experience, some of which should have been gained in the UK in a private practice law business

• Strong technical, research and drafting skills, with a good eye for detail
• A genuine interest in problem-solving for clients and working in a multi-disciplinary environment alongside both lawyers and non-lawyers on a day-to-day basis
• Effective communication skills and ability to work collaboratively

Skills And Attributes For Success

• Good working knowledge of company law in the UK, particularly relating to share capital, distributions, governance, fiduciary duties, intra-group transactions and legal entity rationalisations

• Knowledge of or interest in deal-related structuring such as company law issues concerning carve-outs or post-deal integration
• Good experience in co-ordinating advice and legal documentation provided by advisers in multiple jurisdictions
• Effective time management and ability to remain calm when under pressure to meet deadlines
• An innovative mindset (supporting the use of technology to improve service delivery)
• Business development skills, able to build productive peer group business relationships
• Enthusiastic team player - someone who enjoys working with others
• Ability to solve problems creatively and pragmatically
• Good commercial awareness of the wider context in which legal advice is given

• Project management skills, planning and prioritising work, meeting deadlines and monitoring own and team budget and time
• Ability to get up to speed quickly on technical and often challenging areas of law and be keen to continue developing legal skills and engage in new areas of work
• A proven ability to work with a wide range of stakeholders
• An inclusive and collaborative working style

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please note:

Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity& inclusiveness

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Requisition Id : 1638576

The opportunity : Associate Consultant-National-Forensics-ASU - Forensics - Investigations & Compliance - Gurgaon

Your key responsibilities

Technical Excellence

Skills and attributes

To qualify for the role you must have
Qualification

MBA/PGDM or equivalent or CA/LLB/CS from a recognized Institute / University
BE/BTech/MCA/MTech or equivalent
CFE

1-3 years of relevant experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Dublin / Belfast

Contract Type:Full-Time – Permanent

Your key responsibilities

You will build strong relationships within client organisations, working with them to understand their most critical business problems and priorities, consulting with your EY peers to evaluate, design, and deliver solution options that leverage cutting-edge technologies.

Skills and attributes for Success

Professional in your approach, you will have a natural ability to establish personal credibility with clients. You will also be highly organised, capable of coordinating your own workload and that of other team members, meeting deadlines, proactively managing risks and delivering quality outcomes.

A role model to those around you, you will live the values of the firm daily, coaching and supporting the development of others.

You will add measurable value to your clients by delivering work that addresses their biggest challenges and priorities, including the need to:

• Advise clients on current and emerging Finance and/or GBS trends
• Lead programme or multiple workstreams, having day to day responsibility for delivery
• Lead the current-state diagnostic and target operating model work, including facilitating workshops with senior client stakeholders
• Develop Finance and/or GBS implementation roadmaps, helping clients think about transition strategy
• Lead design and implementation of new processes and organisation structures; being able to identify opportunities for technology
• Establish best-in-class service management practices and governance structures
• Oversee quality assurance, manage risks and third parties, and coordinate with cross service-line specialists.
• Own business readiness, change management, training, and cutover plans to transition to business as usual (BAU).
• Manage senior stakeholders, providing constructive challenge and robust advice to the senior management including C-suite.

To qualify for the role, you must have:

• A minimum of 10 years’ relevant experience. Key areas of experience include previous consulting experience within solution design for Global Business Services and experience in business development

• Track record of delivering change programmes within a GBS organisation

• Deep expertise in your chosen market or sector

• Strong senior client relationships and proven ability to originate and lead major engagements

Ideally, you'll also have:

• A valid and certified professional accounting qualification
• A background in management consulting or experience leading large-scale services transformation
• Strong technical problem-solving capability
• Attention to detail and ability to produce high-quality, visual outputs and insights
• Excellent facilitation and presentation skills
• Experience in coaching and developing high-performing teams
• Experience in the design and implementation of best-in-class Service Management processes (incorporating service management tools and performance management frameworks)
• Experience facilitating the planning, delivery and management of services, ensuring client requirements and specifications are achieved

• Understanding or application of relevant technologies such as:
  • Service Management Tools
  • GenAI and Agentic AI
  • Accounting Automation
  • Consolidation and Reporting Tools

What we look for

• Core consulting skills: client management, commercial thinking, problem solving, and facilitation
• Technical skills: hands-on delivery experience and subject-matter knowledge in Finance transformation and performance improvement
• Versatility: ability to adapt quickly and contribute in a fast-changing, tech-enabled environment
• Market / sector knowledge: demonstrable domain expertise relevant to your field

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• upport and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Maternity & Paternity leave
• Discounted health insurance
• Bike to work Scheme
• Web Doctor - Free unlimited online GP consultations for you and your family
• Recognition Awards
• The purchase of additional annual leave
• Cash incentives for referrals
• Hybrid Working
• Work Mobile
• Free Gym membership
• TECH MBA paid by EY
• Travel Pass
• Wellness rooms Available in some offices

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.