Manager Collectibles - Month Ftc jobs at Ebay in United Kingdom, London

We’re looking for a top-tier Product Manager (5+ years) to commandeer the User Experience for our Global Shipping Platform - an eCommerce engine within the eBay ecosystem that already processes 100s of millions of packages!

Develop and promote a user experience vision

• Define an aggressive frontend vision rooted in user journey maps and market insights. Champion accessibility, internationalisation, and clear design to ensure every interaction delights.

Implement Rapid Prototyping & Validation

• Partner with UX/UI to iterate wireframes, Figma flows, or lightweight HTML proofs. Facilitate design sprints and usability labs, and translate validated concepts into well-scoped stories and acceptance criteria.

Measure, Experiment & Iterate

• Own success metrics (e.g., conversion lift, adoption, time-to-purchase), instrument events and build real-time dashboards. Run A/B tests with clear hypotheses, analyse results, and refine the product continuously.

Platform-First & Developer Experience

• Build modular components and implement design-system governance for reuse. Collaborate with Engineering teams on CI/CD, feature flags to ensure rapid, safe rollouts.

Lead Cross-Functional Alignment & Storytelling

• Map sophisticated workflows end-to-end, surface quantitative and qualitative insights, and frame them in compelling narratives. Align Legal, Finance, Ops, and Marketing to unblock launches and drive adoption.

Continuous Discovery & Growth Focus

• Lead user interviews, coordinate in-product feedback, and facilitate retrospectives to find opportunities..

Ecommerce & Frontend Expertise

• 5+ years product management experience in eCommerce, launching 0 to 1 web and/or mobile products. Deep understanding of frontend architectures, native iOS/Android considerations, and internationalisation/localisation standard processes.

Customer-Obsessed

• Experience of building products with emotional intelligence for users’ mental models, constantly discovering how customers' needs change.

Creative Problem Solver

• Data-focused: you establish measurable success metrics, analyze analytics, conduct experiments, and prioritize project tasks to drive progress.

Outstanding Communicator & Facilitator

• Adept at running co-creation workshops, design sprints, and cross-disciplinary demos. You share data-driven narratives that unite teams, sway collaborators, and gain support.

Platform-oriented Problem solver

• Proven track record of building platforms that scale to new markets, new product offerings and business initiatives.

This role reports into the Collectibles Category Lead, who will support the delivery of the role.

What you will accomplish:

• Support the Category Managers and Lead in both scheduled weekly tasks as well as being flexible enough to pick up ad-hoc support requests.

• Lead on planning and delivering to category trading plan, liaising with both horizontal planning and merchandising and marketing partners.

• Support with new seller acquisition and converting existing eBay sellers to eBay Live.

• Collaborate with other categories, business functions and product teams to drive further engagement and help build a proposition for the consumer that highlights eBay’s points of difference in the collectibles' market.

• Deliver robust plans to optimise and drive value for buyers and sellers through brilliant and engaging experiences

• Contribute ideas and find efficiencies in ways of working to streamline team workloads.

• Develop your skill set across a range of category management principles, strategy and project management, all whilst operating within a high-functioning global business.

What you will bring:

• An understanding of the UK collectibles market and communities, particularly across trading cards and collectible toys

• Good attention to detail and analytical skills

• Flexibility and the ability to self-prioritise.

• Curiosity, initiative, creativity and a willingness to embrace new ways of working.

• Effective verbal and written communication with clarity and professionalism.

• Experience in planning, delivering and leading all aspects of projects effectively.

• Ability to build and maintain positive working relationships with others.

Please note, this is a initially.

What You Will Accomplish:

• Drive innovation and category growth by leading central initiatives and collaborating across departments.

• Spearhead marketing campaigns and buyer activation strategies, ensuring an outstanding buying experience alongside the Site Merchandising team.

• Develop strategic goals aligned with department objectives, communicating progress to partners, including Account Managers.

• Analyze buyer experience data in collaboration with the Consumer Insights team to implement actionable improvements.

• Optimize conversion through coordinated incentive calendars and partnerships with Marketing, and Global Seller Development.

• Set up and implement a buyer dedication strategy to nurture and sustain strong top-buyer relationships.

• Apply sales data and customer feedback to assess performance and develop a clear demand plan.

• Lead segment-specific initiatives passionate about growing and innovating within the category.

What You Will Bring:

• Demonstrated leadership background in central initiatives, fueling growth and encouraging innovation.

• Expertise in marketing strategy and consumer insights, with the ability to translate data into actionable plans.

• Strong communication skills and the ability to effectively collaborate across diverse teams, including marketing, account management, finance, customer service, and legal.

• Analytical proficiency to assess performance metrics and build actionable strategies for demand planning.

• Ability to lead cross-functional relationships and align buyer initiatives with broader business goals.

• Deep understanding of conversion optimisation techniques and buyer dedication management strategies to elevate customer relationships.

As a Paid Social Media Manager , you’ll bring eBay’s brand to life across social platforms through meaningful, data-driven campaigns that connect with diverse audiences and deliver measurable results.

• Develop and execute inclusive and effective paid social strategies that support marketing and business goals across the full customer journey—from awareness to conversion.

• Plan, launch, and manage social campaigns across multiple platforms, ensuring efficient budget use and alignment with key performance goals.

• Analyze and optimize campaign performance, turning insights into action to continuously improve results and scale impact.

• Collaborate closely with cross-functional teams, media planners, brand partners, and agencies to ensure alignment, transparency, and smooth execution.

• Test and learn: run A/B and multivariate tests to identify what resonates most—across creative, audiences, and bidding strategies—and apply those findings in future campaigns.

• Champion innovation:

• 4+ years of experience in paid digital media, including at least 3 years focused on paid social (e.g., Meta, TikTok, Pinterest, Snapchat, Reddit).

• A strong grasp of social advertising, platform capabilities, audience insights, and evolving industry trends.

• Validated experience running and optimizing campaigns with a data-informed, test-and-learn approach.

• Excellent collaboration skills—comfortable working in a cross-functional, multicultural environment with diverse partners.

• Analytical approach and attention to detail, with the ability to translate data into clear, actionable recommendations.

• Strong communicator and relationship builder, able to influence and align across teams with empathy and clarity.

• Bachelor’s degree or equivalent practical experience.

As a Technical Program Manager (TPM) at eBay, you’ll play a key role in driving execution across several cross-functional initiatives within our Shipping organisation. You’ll collaborate with product, engineering, design, and business stakeholders to deliver complex projects that move the company forward. You’ll bring strong execution discipline and growing technical fluency to help teams stay aligned, make smart tradeoffs, and deliver impactful results. This role is ideal for someone who has independently led complex programs and is ready to expand their strategic influence and operational rigor.

What you will accomplish:

• Independently drive execution of large, cross-functional projects, managing end-to-end delivery with minimal oversight.

• Build multi-quarter plans in collaboration with product and engineering leads, guiding estimation and tradeoffs.

• Enable execution readiness by ensuring clarity around goals, timelines, and handoffs; proactively flag risks or misalignments before they escalate.

• Track and manage project milestones, risks, and dependencies using clear, reliable tooling.

• Introduce scalable execution practices, such as risk logs, intake processes, or RASCI documentation that improve delivery hygiene and reduce team friction.

• Proactively resolve delivery risks and operational issues to keep initiatives on track.

• Lead prioritization discussions with cross-functional partners, supporting data-driven and customer-centered decisions.

• Communicate clearly and confidently across engineering, product, and executive audiences.

• Ensure alignment across teams and surface key decisions, blockers, and progress updates.

• Identify and implement tools, workflows, or process improvements that increase delivery speed and transparency.

What you will bring:

• 5+ years of TPM experience, including ownership of complex, multi-team initiatives within a tech/ecommerce company. Shipping experience is beneficial.

• Strong understanding of software delivery, technical dependencies, and risk management.

• Working knowledge of technical architecture and PDLCs; able to follow and contribute to engineering conversations.

• Experience driving execution across distributed teams and multiple stakeholders. Trusted cross-functional partner who can influence without authority by keeping teams aligned, informed, and unblocked.

• Strong communicator and facilitator; comfortable navigating ambiguity and influencing decisions.

• Familiarity with technical architecture, system design, and tradeoff conversations.

• Proficiency with program tracking and planning tools like JIRA, Airtable, or Confluence.

What You Will Accomplish

• Lead, mentor, and assist in the development of the data science and analytics team. The role will manage a team of high-impact, motivated data scientists.

• Collaborate with a cross-functional team of product managers, business owners, and engineering teams across the organization to define metrics, analyze performance, and uncover growth opportunities.

• Work closely with partner teams to measure the impact of implemented solutions through A/B tests or causal inference techniques, and derive findings to inform future iterations.

• Develop self-service tools, capabilities, and products through AI to help drive decision velocity across the organization.

• Leverage strong communication skills and experience to distill and present complex analyses with clear recommendations.

What You Will Bring

• BS/BA degree in Statistics, Applied Econometrics, Math, Physics, Computer Science, Engineering or other related core sciences (or equivalent).

• 8+ years of meaningful professional experience, or 6+ years with a Master’s degree or equivalent experience.

• Proficiency in Python/R and SQL, with experience in using a variety of BI tools such as Tableau.

• Deep understanding of experimentation (A/B testing), statistics, and causal inference

• Strong business acumen with the ability to frame unstructured problems and synthesize insights

• Product mentality with a focus on customer needs; able to productize insights and build scalable analytical solutions that serve diverse partners

• Strong communication, interpersonal, and presentation skills to effectively interact with business partners, stakeholders, and senior leadership.

• Ability to interact with senior and executive leadership in both ad-hoc and formal settings.

We seek a seasoned Category Manager for Live Commerce to drive expansion of our Collectibles category on eBay Live. The responsibilities include devising the category strategy, identifying crucial sellers, and collaborating closely with them to flourish on this platform, and meeting GMV targets is part of the accountability. You will be responsible for advocating for your sellers, running tests for new initiatives in your categories, building playbooks for success, understanding our platform and how it needs to change, and helping us build a program that scales.

Deliver an ambitious eBay Live GMV target for Collectibles categories

• Collaborating with the Category Lead on developing the category playbook and strategy to achieve GMV targets

• Building out our seller & event supply and coordinating cross functional teams to deliver success for those sellers & events

• Lead on category programming with the Programming team to support on the efficient category content strategy

Select and onboard new sellers to eBay Live

• Support on BD activities - meet sellers, develop pitches, devise inventive approaches to engage and contract with sellers

• Develop criteria for selecting eBay Live sellers based on patterns, analytics, and merchant intuition.

• Assist sellers in the onboarding journey, pinpointing challenges and devising solutions to overcome them

Help Sellers find success on eBay live

• Convince sellers to invest time and resources in eBay live, and help them make that investment worthwhile

• Understand drivers of success on the eBay live platform and mentor your portfolio of sellers accordingly - across assortment, live host, production, selling formats, marketing, etc.

• Support sellers by collaborating with complementary teams, brainstorming solutions, initiating new programs to boost seller success, advocating on their behalf, and taking action when needed

Help us scale eBay live

• Support the Category Lead to land on our ambitious goals

• Develop scalable processes, tools, and models that help us grow the business

• 5+ years of relevant ecommerce experience collaborating closely with vendors and merchants, preferably in the Collectibles market

• Experience and curiosity about Live selling formats

• Consistent track record leading multiple priorities simultaneously with minimum mentorship

• Strong project management, organisation, and partner engagement abilities, including multitasking to lead and complete projects

• Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members

• Ability and willingness to travel to meet in person with accounts (up to 15% of month)