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We’re looking for a top-tier Product Manager (5+ years) to commandeer the User Experience for our Global Shipping Platform - an eCommerce engine within the eBay ecosystem that already processes 100s of millions of packages!
Develop and promote a user experience vision
Define an aggressive frontend vision rooted in user journey maps and market insights. Champion accessibility, internationalisation, and clear design to ensure every interaction delights.
Implement Rapid Prototyping & Validation
Partner with UX/UI to iterate wireframes, Figma flows, or lightweight HTML proofs. Facilitate design sprints and usability labs, and translate validated concepts into well-scoped stories and acceptance criteria.
Measure, Experiment & Iterate
Own success metrics (e.g., conversion lift, adoption, time-to-purchase), instrument events and build real-time dashboards. Run A/B tests with clear hypotheses, analyse results, and refine the product continuously.
Platform-First & Developer Experience
Build modular components and implement design-system governance for reuse. Collaborate with Engineering teams on CI/CD, feature flags to ensure rapid, safe rollouts.
Lead Cross-Functional Alignment & Storytelling
Map sophisticated workflows end-to-end, surface quantitative and qualitative insights, and frame them in compelling narratives. Align Legal, Finance, Ops, and Marketing to unblock launches and drive adoption.
Continuous Discovery & Growth Focus
Lead user interviews, coordinate in-product feedback, and facilitate retrospectives to find opportunities..
Ecommerce & Frontend Expertise
5+ years product management experience in eCommerce, launching 0 to 1 web and/or mobile products. Deep understanding of frontend architectures, native iOS/Android considerations, and internationalisation/localisation standard processes.
Customer-Obsessed
Experience of building products with emotional intelligence for users’ mental models, constantly discovering how customers' needs change.
Creative Problem Solver
Data-focused: you establish measurable success metrics, analyze analytics, conduct experiments, and prioritize project tasks to drive progress.
Outstanding Communicator & Facilitator
Adept at running co-creation workshops, design sprints, and cross-disciplinary demos. You share data-driven narratives that unite teams, sway collaborators, and gain support.
Platform-oriented Problem solver
Proven track record of building platforms that scale to new markets, new product offerings and business initiatives.
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