Client Solutions Group - Engineer jobs at Dell in Netherlands, Amsterdam
Dell Field Service Engineer Netherlands, North Holland, Amsterdam
Share
Field Service Engineers act as company liaison on administrative and technical matters for the customer, and they help interpret customer requirements and if the responsibility for problem resolution falls to sales personnel, customer support representatives or Field Services.
What you’ll achieve
As a Field Service Engineer, you will apply technical support expertise to resolve customer issues by driving timely onsite services for Break/Fix and proactive maintenance.
You will collaborate with peers and internal SMEs to increase your knowledge.
You will seek resolution to achieve closure of complex issues.
You will need to keep abreast of our technology and service offerings.
You will use troubleshooting/diagnostic tools, content and analytical practices to help determine the best way to resolve identified and unidentified problems.
You will develop professional expertise and apply company policies/procedures to resolve issues.
You will exercise judgment within defined procedures and practices to determine appropriate action.
Essential Requirements
1–2 years of relevant experience
Intermediate hardware technical skills
Advanced professional skills
Fluent in Dutch & English
Full clean driver’s license
Desirable Requirements:
Bachelor’s Degree
Dell EMC Proven Professional Specialist Level certification in at least one of the following: PowerScale, ECS, VPLEX/metro-node, XtremIO, Unity, VMAX/PowerMAX, Data Domain, Avamar, Hyperconverged (VxRail, PowerFlex) or PowerEdge.
These jobs might be a good fit
Dell Client Solutions Group Professional Services Project Netherlands, North Holland, Amsterdam
Share
What you’ll achieve
As an, you’ll provide comprehensive systems administration support for enterprise Omnissa solutions.
You will:
- Install, configure and maintain Omnissa software; support the building and maintenance of the images for VDI terminals
- Maintain and monitor:
- Analyze and resolve problems associated with the operating system’s servers, hardware, applications and software
- Provide Tier 2 and 3 troubleshooting support to end users
- Assist with configuring and deploying all virtual machines; install and provide backup to all configuration procedures; maintain VMware backend capacity and stability to support virtual desktops
Essential Requirements:
- Active Department of Defense (DoD) Top Secret (TS) Security Clearance with Sensitive Compartmented Information (SCI); Security+ Certification
- 8+ years’ experience as a network and computer systems administrator with similar responsibilities as above (or equivalent skill)
- Extensive background working with Omnissa or Horizon VDI solutions
- Must be certified in at least one of the following: Federal IT Security Institute-Operator (FITSP-O), GIAC Foundational Cybersecurity Technologies (GFACT), CompTIA Advanced Security Practitioner (CASP+) Cisco Certified Network Professional (CCNP) Security, Certified Cloud Security Professional (CCSP), Sec+ or IT Infrastructure Library (ITIL) version 4
Desirable Requirements:
- Bachelor’s degree in a related field
These jobs might be a good fit
Dell Client Solutions Group - Engineer Netherlands, North Holland, Amsterdam
Share
•Build and lead relationships for highly sophisticated customer accounts
•Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
•Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
•Verify operability of sophisticated product and service configurations within the customer’s environment
• Perform advanced systems integration and provide technical expertise to design and implement the solution•Excellent communication, relationship and leadership skills in industry
•Ability to present to executive level and articulate the Dell Technologies solutions
•In-depth understanding of market, technologies, products and services
•8 to 12 years of related experience in a relationship selling role
•Advanced experience in a relationship selling role
•Bachelor’s degree
These jobs might be a good fit
Dell Workforce Solution Group WSG - Channel Account Executive Netherlands, North Holland, Amsterdam
Share
As a Channel Sales Account Executive, you will manage existing channel partners, working to identify and qualify mutually rewarding sales activities, strategies and business opportunities.
•Support a range of channel accounts and partners
•Develop and manage day-to-day relationships with our channel partners and distributors, ensuring high satisfaction with our solutions
•Fully understand how our business model relates to selling our products and services, being the main point of contact
•Resolve or escalate any customer concerns as appropriate
•Negotiate to achieve desired results and meet customer needs•5 to 7 years of similar experience working with the Channel or in a relationship-selling role
•Field sales experience
•Good oral and written communication skills to communicate with customers, leadership and to support other team members
•Bachelor’s degree
These jobs might be a good fit
Share
Field Service Engineers act as company liaison on administrative and technical matters for the customer, and they help interpret customer requirements and if the responsibility for problem resolution falls to sales personnel, customer support representatives or Field Services.
What you’ll achieve
As a Field Service Engineer, you will apply technical support expertise to resolve customer issues by driving timely onsite services for Break/Fix and proactive maintenance.
You will collaborate with peers and internal SMEs to increase your knowledge.
You will seek resolution to achieve closure of complex issues.
You will need to keep abreast of our technology and service offerings.
You will use troubleshooting/diagnostic tools, content and analytical practices to help determine the best way to resolve identified and unidentified problems.
You will develop professional expertise and apply company policies/procedures to resolve issues.
You will exercise judgment within defined procedures and practices to determine appropriate action.
Essential Requirements
1–2 years of relevant experience
Intermediate hardware technical skills
Advanced professional skills
Fluent in Dutch & English
Full clean driver’s license
Desirable Requirements:
Bachelor’s Degree
Dell EMC Proven Professional Specialist Level certification in at least one of the following: PowerScale, ECS, VPLEX/metro-node, XtremIO, Unity, VMAX/PowerMAX, Data Domain, Avamar, Hyperconverged (VxRail, PowerFlex) or PowerEdge.
These jobs might be a good fit
