Solution Architect jobs at Citi Group

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Senior Solutions Architect is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

• Analyzes system / application architecture; ensures that architecture conforms to enterprise blueprints and patterns.

• 3+ years knowledge of Java, Angular, ORaaS, microservices, authentication/authorization, and applying patterns.

• Evaluates and tests potential IT architecture solutions to ensure they meet user needs and requirements.

• Creates and produces moderately complex IT architecture designs to translate user requirements to solutions.
• Researches and produces standards documents.
• Researches future industry trends; acts as resource for development staff regarding the use of new technologies.
• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces.
• Translates complex business problems into sound technical solutions.
• Exhibits sound understanding of concepts and principles in architecture and basic knowledge of these elements in other areas.
• Requires in-depth understanding of how the area integrates within architecture and has basic commercial awareness.
• Trains and mentors junior team members.
• Uses evaluative judgment based on the analysis of factual information in complicated or novel situations; uses multiple sources of information.
• Has direct impact to the architecture area by ensuring the quality of the tasks/services/ information provided by self and others.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Performs other job duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6+ years relevant solution architecture experience

• 5+ years hardware engineering and software design

• Consistently demonstrates clear and concise written and verbal communication
• Management and prioritization skills
• Ability to develop working relationships, manage multiple activities and changing priorities
• Self-starter with ability to take the initiative and master new tasks quickly
• Methodical, attention to detail

• Bachelor degree or equivalent experience

Anticipated Posting Close Date:

Responsibilities:

• Lead detailed technical development with seasoned developers, while following Organization's technology roadmap having hands on experience with technologies such as Java, Microservices, Cloud computing, Kafka, Oracle
• Influence and drive Architectural changes to improve application usability, performance, scalability and stability
• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces.
• Creates and produces moderately complex IT architecture designs to translate user requirements to solutions.
• Evaluate risk and controls issues, evaluate application adherence against it, and ensure strict compliance to the security of the applications.
• Have hands on experience on one of the cloud platforms, understanding of architectural patterns and able to implement them
• Manage the Citi’s technology infrastructure, including software, hardware, and procured products.
• Responsible for influencing innovation efforts and partnering on game changing new products and services that increase client engagement, reach and effectiveness.
• This leader will have deep technical understanding of modern computing practices and architectures.
• Understanding of microservices architecture, including service discovery, API gateways, and inter-service communication.
• Collaborate with stakeholders to ensure program scope definition meets business objectives.
• Explore, learn and implement latest technologies in the area of AI, Intergration, Cloud computing, DevOps and guide the team on adapting the change

Qualifications:

• 10+ years’ experience in overall IT (Product Development and Software Engineering).
• 5+ years’ experience managing large scale delivery of large applications using relevant technologies
• Ability to grasp new technology concepts quickly and assist others in understanding them as well.
• Experienced technical contributor in large, global, distributed organizations, leading teams with staff located multiple time zones and supporting different business units with multiple priorities.
• Demonstrated ability to design, develop and implement complex solutions through initiatives across multiple technical domains including network, compute, storage, security, and distributed data.
• Demonstrated analytical, critical thinking, and interpersonal skills.
• Highly detail-oriented, deadline-driven, and able to embrace change.
• Strong analytical and quantitative skills; data driven and results oriented.
• Excellent communication (written and verbal), presentation, and interpersonal skills.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Anticipated Posting Close Date:

Job Purpose:

Key Responsibilities:

• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Engage with Ops business and technology partners to understand business drivers, gaps, and pain points in current state
• Translate into system requirement. Lead the design of scalable, resilient, and secure systems that reduce complexity and support operational efficiency across business units
• Develop systems architecture blueprints covering current and target state system flows, control definitions, STP vs. manual processing, and data contracts
• Partner with business and technology stakeholders to define and enforce architecture principles, standards, and roadmaps
• Drive simplification initiatives across application and infrastructure landscape, eliminating redundancies and technical debt
• Decompose functionality across legacy, monolithic applications to be reengineered into shared services
• Ensure architectural consistency across projects, platforms, and technologies by promoting reuse of shared components and standardized frameworks
• Define and promote best practices for systems design, API strategies, data integration, and lifecycle management
• Identify optimal technical and data solutions for developing event based micro-services
• Evaluate low-code / no-code tools to support workflow automation, process mining, reporting and analytics
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Partner with SMEs across the CTO organization to understand emerging engineering, architecture standards and apply them across critical initiatives
• Produce high-quality documentation and design artefacts
• Efficiently build strong working relationship with Tech and Ops partners and become a thought leader in executing the target data strategy
• Recruit and build a team of business analysts, solution engineers

Experience and Qualifications:

• 15+ years experience in financial services with 7+ years supporting cross product / functional transformation
• 5+ years experience in leading large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Experience with modern architecture frameworks including cloud-native designs, microservices, APIs, evet-based architecture, and DevOps practices
• Demonstrable success in leading architecture simplification and modernization initiatives with proven business value generation
• Experience with financial services standards such as ISDA FpML, FIX, ISO20022, internal product / process taxonomies is a plus
• Experience with financial services regulations such as mandatory execution, BCBS-239, reg. reporting, etc. is a plus
• Strategic thinker with creative problem-solving capabilities
• Bachelor’s degree in IT, Computer Science, or engineering. Masters degree preferred
• Proven track record in producing quality project artefacts, including senior management reports within a technology or risk & controls domain
• Motivated self-starter with ability to pick up and learn new skills and knowledge quickly and navigate the organization
• Ability to build and manage strong teams

Anticipated Posting Close Date:

The Solutions Architect is a senior level position responsible for leading variety of architectural and engineering activities including the analysis of functional requirements, solutions design, evaluation of different options and presenting comparative analysis along with recommendation to senior stakeholders. Individual will apply in-depth domain knowledge of financial services to grasp all facets of the multiple dimensional business problems and develop solution options. Individual must havea passion for architectural simplification, and a demonstrable commitment for building sustainable, future-ready platforms

Responsibilities:

• Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible, and devise recommendation options across several evaluation dimensions
• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Lead architecture governance process including architecture review boards, technology assessments, and conformance to key design principles
• Partner with SMEs across the CTO organization to understand emerging engineering, architecture standards and apply them across critical initiatives
• Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements
• Ensure that all integration of functions fulfill business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Strong experience in data structures and its impact on design principles as well as proposals
• Advise or mentor junior team members
• Impact the solution design by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Recruit and build a team of business analysts, solution architects

Education and Experience:

• Degree / post graduate degree, preferably in computer science, computer engineering or business / management
• 10+ years of relevant experience in an engineering and architectural role in Cash Management, Intra-day Liquidity, Payments, Financial Ledger, Regulatory reporting areas in Financial Services
• 5+ years experience in leading large scale enterprise architecture initiatives within banking, financial services industry
• Strong understanding of banking systems, financial services platforms, core banking, data platforms, market infrastructure providers, and regulatory frameworks
• Experience working on large technology projects using industry-standard delivery methodologies (e.g., Agile/Scrum/Kanban)
• Experience working in enterprise architect and technology strategy roles
• Ability to develop working relationships
• Management and prioritization skills
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in requirements
• Ability to build and manage strong teams

Anticipated Posting Close Date:

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations. Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The Senior Solutions Architect is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Analyzes system / application architecture; ensures that architecture conforms to enterprise blueprints and patterns.

• 3+ years knowledge of Java, Angular, ORaaS, microservices, authentication/authorization, and applying patterns.

• Evaluates and tests potential IT architecture solutions to ensure they meet user needs and requirements.

• Creates and produces moderately complex IT architecture designs to translate user requirements to solutions.

• Researches and produces standards documents.

• Researches future industry trends; acts as resource for development staff regarding the use of new technologies.

• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces.

• Translates complex business problems into sound technical solutions.

• Exhibits sound understanding of concepts and principles in architecture and basic knowledge of these elements in other areas.

• Requires in-depth understanding of how the area integrates within architecture and has basic commercial awareness.

• Trains and mentors junior team members.

• Uses evaluative judgment based on the analysis of factual information in complicated or novel situations; uses multiple sources of information.

• Has direct impact to the architecture area by ensuring the quality of the tasks/services/ information provided by self and others.

• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.

• Performs other job duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years relevant solution architecture experience

• 5+ years hardware engineering and software design

• Consistently demonstrates clear and concise written and verbal communication

• Management and prioritization skills

• Ability to develop working relationships, manage multiple activities and changing priorities

• Self-starter with ability to take the initiative and master new tasks quickly

• Methodical, attention to detail

:

• Bachelor degree or equivalent experience

Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Solution Architecture & Design:

• Lead the architecture and design of end-to-end ServiceNow solutions, ensuring alignment with business objectives and IT strategy.
• Collaborate with business stakeholders to understand requirements and provide scalable, flexible, and secure ServiceNow designs.
• Define and maintain technical and functional roadmaps for ServiceNow deployments, upgrades, and integrations.

Leadership & Stakeholder Management:

• Serve as a subject matter expert (SME) and lead the technical direction for ServiceNow projects.
• Provide leadership and mentorship to junior architects, developers, and administrators in the ServiceNow environment.
• Engage with stakeholders to define business requirements and translate them into technical solutions while managing expectations and ensuring alignment with the overall IT strategy.

Platform Optimization & Best Practices:

• Ensure that ServiceNow implementations adhere to best practices for development, security, scalability, and performance.
• Design and enforce coding standards, system configurations, and governance processes across ServiceNow instances.
• Oversee integration efforts between ServiceNow and other enterprise systems, ensuring seamless and efficient workflows.

Customization & Integration:

• Lead the design and development of custom applications, modules, and integrations on the ServiceNow platform to meet business-specific needs.
• Implement integrations with third-party tools and systems using REST, SOAP, or other integration methods, ensuring data integrity and optimal system performance.

Problem-Solving & Troubleshooting:

• Provide high-level troubleshooting and issue resolution for complex ServiceNow incidents or challenges.
• Work proactively to identify and resolve any potential issues related to performance, scalability, or functionality.

Continuous Improvement & Innovation:

• Keep up-to-date with the latest ServiceNow features, releases, and best practices to ensure the platform is optimized for organizational needs.
• Recommend improvements, enhancements, and innovations that drive business process automation and operational efficiency.

Collaboration & Communication:

• Act as the primary technical liaison between business stakeholders, project managers, and development teams.
• Communicate complex technical concepts to non-technical stakeholders clearly and effectively.
• Collaborate with cross-functional teams to design and implement new ServiceNow capabilities.

Governance & Compliance:

• Ensure compliance with internal standards, regulatory requirements, and best practices in all aspects of ServiceNow development and deployment.
• Develop and enforce security policies and procedures related to the ServiceNow platform.
• Qualifications:· Experience:
• 7+ years of experience in IT with at least 5 years focused on ServiceNow implementations, development, and architecture.
• Proven track record of designing and delivering complex ServiceNow solutions, including custom applications, integrations, and enterprise-level deployments.
• In-depth experience with ServiceNow ITSM, ITOM, ITAM, and other ServiceNow modules (e.g., IRM, VR, HRSD, CSM, SecOps, etc.).
• Experience leading cross-functional teams and managing multiple stakeholders during the design and implementation of ServiceNow solutions.

Technical Skills:

• Expertise in ServiceNow platform architecture, custom development, and integration.
• Strong proficiency in ServiceNow development tools, such as ServiceNow Studio, Flow Designer, and the ServiceNow Scripting environment (JavaScript, Glide API).
• Knowledge of integration technologies such as REST, SOAP, MID Server, and ServiceNow IntegrationHub.
• Hands-on experience with ServiceNow reporting, dashboard creation, and data modeling.

Certifications (Preferred but not required):

• ServiceNow Certified Technical Architect (CTA).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL Foundation or Advanced ITIL Certification.

Personal Attributes:

• Strong leadership, mentoring, and team-building skills.
• Ability to effectively communicate complex ideas and solutions to non-technical stakeholders.
• Exceptional problem-solving and troubleshooting skills.
• Detail-oriented with a focus on delivering high-quality, scalable solutions.
• Strong analytical skills and the ability to think strategically.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field (or equivalent work experience).

Anticipated Posting Close Date:

The Solutions Architect is a senior level position responsible for leading variety of architectural and engineering activities including the analysis of functional requirements, solutions design, evaluation of different options and presenting comparative analysis along with recommendation to senior stakeholders. Individual will apply in-depth domain knowledge of financial services to grasp all facets of the multiple dimensional business problems and develop solution options. Individual must havea passion for architectural simplification, and a demonstrable commitment for building sustainable, future-ready platforms

Responsibilities:

• Develop solution design options for enterprise-wide initiatives, evaluate the art of the possible, and devise recommendation options across several evaluation dimensions
• Define and maintain cohesive front-to-back system architecture across Central Operations to reduce fragmentation, support shared services, automate controls, and reduce manual touch points
• Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
• Evaluates and tests potential architecture solution designs to ensure they meet functional and non-functional requirements
• Ensure that all integration of functions fulfill business goals
• Define necessary system enhancements to deploy new products and process enhancements
• Identify problem causality, business impact and root causes
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Strong experience in data structures and its impact on design principles as well as proposals
• Advise or mentor junior team members
• Impact the solution design by influencing decisions through advice, counsel or facilitating services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education and Experience:

• Degree / post graduate degree, preferably in computer science, computer engineering or business / management
• 6-10 years of relevant experience in an engineering and architectural role in Cash Management, Intra-day Liquidity, Payments, Financial Ledger, Regulatory reporting areas in Financial Services
• Experience working on large technology projects using industry-standard delivery methodologies (e.g., Agile/Scrum/Kanban)
• Experience working in enterprise architect and technology strategy roles
• Ability to develop working relationships
• Management and prioritization skills
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in requirements

Anticipated Posting Close Date: