Transaction & Relationship Manager Specialised Agency Vice President jobs at Citi Group in United Kingdom, London

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do:

• Manage the day-to-day running of the Natural Resources Middle Office team based in London.
• Manage the day-to-day client contact and handling of client issues relating to Letters of Credit, Cash against documents and other Trade Services products with proactive follow up with the respective Operations; Sales; Product Management teams.
• Full understanding of how security is taken over transactional collateral.
• New client on boarding and management. Work in partnership with Implementations; Sales; Product and Technical Partners.
• Maintain pristine controls for all aspects of the middle office function to ensure effective risk management for EMEA Trade.
• Maintain active engagement with Product, Sales and Coverage partners in relation to new customer requirements.
• Enable EMEA Trade to provide our clients with a "best in class" service through streamlined operations delivery, innovative client solutions, clear, concise and timely responses to queries, Trade related issues and timely escalation of any issues to operations managers.
• Provide awareness to all managed clients of tools available to them to aid them.
• Understanding of Tripartite agreements and hedging.
• Escalate customer feedback, processing delays and errors appropriately.
• Monitoring of secured transactions and collateral, tracking the lifecycle from purchase to sale.
• Liaising with warehouse companies, clients and counterparties.
• Ensure the team maintain clear and concise positions in Triquesta per customer detailing transactional financing exposures and status of outstanding transactions ensuring that facility utilisation requests from clients fall within the agreed credit parameters.
• Ensure approval requests are received for transactions that fall outside the approved criteria.
• Report accurate positions for transactional financing per obligor and client group to the relevant Natural Resources Transactors adhering to Citibank's risk management policies and procedures.
• Identify any potential efficiencies and opportunities to automate/digitise.

What we’ll need from you:

• Relevant years of experience in a related senior level role with experience in managing a trade middle office team
• Commodities Middle Office knowledge and experience
• A strong understanding of Trade related functions and processes.
• Knowledge of applicable Operational Policies / procedures / Control Standards
• Excellent Client Services skills
• Ability to work effectively in situations requiring analytical, interpretive, and problem-solving techniques
• Strong influencing and negotiation skills; ability to build and maintain effective networks and relationships
• Proven experience in creating and implementing processes that result in improved business performance
• Ability to manage multiple priorities simultaneously

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
  

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

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• Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)

• Support Portfolio Manager in Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve Client experience by simplifying the implied support burdens currently borne by clients and coverage staff

• Identification of governance mechanisms / controls to prevent recurrence of issues

• Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs

• Ensure timely completion of projects within the CPSO book of work.

• Support Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation

• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization

• Ensure ongoing and timely feedback and coaching of and AVP, Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution

• Actively participate in Learning, Development and Training opportunities including instructor led courses

• Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores

• Travel (less than 10%)

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• Demonstratable financial services experience, including 10-12 years in Banking or FI Industry

• Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain

• Credit Officer (CO) or demonstrating the skills aligned with that designation

• Excellent and thorough knowledge of Credit risk systems

• Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.

• High awareness and adherence to the control environment

• Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units

• Proven culture carrier. Highly effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority

• Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision

• Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

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• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Valuation Control Group (VCG) is a cornerstone of Citi Controllers. VCG is responsible for the independent valuation control of Citi’s traded inventory, as well as other areas where fair value principles need to be applied, such as PRA/ECB Prudent Valuation requirements. The group is organised into global product aligned teams and specialised functions such as Reporting, Valuation Methodology & International, and Design & Execution.

The key responsibilities of the group are to perform the independent price verification for traded inventory, calculate valuation adjustments, ensure appropriate valuation governance, and conduct new trade reviews.

The responsibilities of the team are to:

• Ensure Citi has the most appropriate and complete valuation control framework across all areas of price verification, valuation adjustments and wider valuation governance. This includes all aspects of overarching Policy, Standards, Procedures and Methodologies, covering both accounting and regulatory requirements.
• Lead the department in its US and International regulatory engagements and exams, as well as managing external and internal audits, and any remediation efforts.
• Ensure there is strong oversight of valuation controls across all International legal entities, along with the associated regulatory responsibilities, working in close partnership with local controllers and our wider legal entity stakeholders.

The individual will be responsible for delivering valuation projects to address regulatory findings from Citi’s regulators, responding to new and emerging valuation practices and contributing to VCG’s delivery of strategic group-wide transformation initiatives.

What you’ll do

Cross-Asset Methodology:

Developing cross-asset valuation methodologies/models and responding to new and emerging valuation practices.

Ensuring VCG’s compliance with critical firmwide policies, including model risk management policy and associated controls.

This individual must be able to understand how to implement strong and effective governance.

Flexibility & Adaptability:

The priorities of this individual will be set by Global Head of Valuation Policy, which may include regulatory obligations, so there will be crucial deadlines that will need to be achieved.

Adaptability to changing circumstances is critical, as the prioritisation of responsibilities will need to evolve with changing circumstances.

What we’ll need from you

• Experience in a valuation, risk or product control related discipline.
• Strong understanding of current global accounting and regulatory standards and developments pertaining to valuation of financial instruments.
• Bachelor’s degree/University degree or equivalent experience.
• Master’s Degree preferred.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Drives Value for Clients

• Trusted partner, drive innovation
• Anticipates, demonstrates understanding of expectations and needs

Work as a Partner

• Works collaboratively across the organization
• Treats people with respect

Champions Progress

• Pushes for culture of high standards
• Assists in executing the vision set forth by Senior Management and is responsive to changes in environment

Lives Citi Values

• Sets the standards for the highest integrity in every decision
• Has the courage to always do what is right and the humility to learn from mistakes

Delivers Results

• Exercises independence of judgement and significant autonomy
• Sets high standards and achieves performance objectives
• Prioritizes and provides clear line of sight to most critical work

Product Technical Knowledge

• Strong understanding of industry valuation control practices for different products

Control Mind-set

• Demonstrates a strong leadership and focus on control. Ensuring integrity of reporting and independence of controls associated with a valuation control function

Strong Influencing and Presenting Skills

• Ability to communicate and deliver key messages to senior audience
• Consistently demonstrates clear and concise written communication

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Programme
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

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The Roadshow manager manages the execution of complex roadshows, managing all aspects of planning logistics, and reconciliation analysis. The role supports major businesses and the Senior Roadshow Manager is responsible for owning relationships with stakeholders and business partners. This is an individual contributor role and the Senior Roadshow Manager will take the lead in managing all the logistics, planning, coaching individuals and influencing stakeholders. The role requires strong collaboration, logistical and influencing skills, highly developed communication skills, with strong ownership and focus. The role also requires experience working with cross cultural teams and stakeholders across geographies and time-zones to the support the delivery of high-quality roadshows.

What you’ll do

• Provides roadshow services to all the Citi businesses or divisions the Roadshow Group supports.
• Own, lead and manage complex logistics which includes flights, trains, ground transportation, hotels and charters supporting fixed income and equity roadshows for our clients and business partners.
• Partner with colleagues and vendors on details regarding partnership, management, and execution. Review and negotiate contracts to receive the best possible rates and terms.
• Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance, rules and regulations and adhering to Policy. Escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  

Development Value:

• At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.
• Being part of this team means that you will join a dedicated team of highly experienced roadshow professionals with immense exposure to delivering client experience.
• You will have the responsibility to own a broad range of roadshows from inception to completion dealing with a wide variety of business partners and clients.
• Opportunities available to take on additional responsibilities and training in line with career development.
  

What knowledge, skills and experience we’ll need from you

• A seasoned Roadshow Manager with expansive event marketing experience from a financial or professional services background. Must possess strong project management, stakeholder management and influencing skills.
• Proven track record in managing and executing complex, high profile roadshows with a range of attendees and functionality.
• Demonstrated leadership skills and influencing without authority to serve as a strategic roadshow partner.
• Collaborative team play orientation committed to the team’s success and willing to work with colleagues and external partners in a fast-paced, high-energy environment.
• Ability to handle multiple high visibility roadshows simultaneously, the ability to prioritise and work under pressure.
• Knowledge of latest roadshow trends, industry innovations and technologies.
• Excellent communication and presentation skills - verbal and written. Must have proficiency in spoken and written English. Knowledge of an additional language would be an advantage.
• Flexibility in work hours - must be able to work non-traditional hours.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

What you’ll do

• Liaise across the Spread Products business and its supporting functional areas to ensure a robust governance, oversight, and control framework exists and is in line with applicable policies and regulation.

• Drive implementation of business-driven and regulatory projects, e.g., assisting in the establishment of new or modified product offerings including processes, booking models, and system infrastructure.

• Act as a ‘go-to’ for traders, salespeople, structurers and management.

• Assist leadership and stakeholders with achieving business goals and deliveries, perform large data-set analyses, provide metrics and regular progress updates.

• Prepare materials, record minutes, and follow-up as needed on items for business committees and/or regular business meetings.

• Interface with Internal Audit and Compliance, providing materials, addressing queries, and ensuring corrective actions are implemented.

• Proactively provide input into and recommend Technology change, process improvements and control framework enhancements.

• Partner with global and regional Business Execution teams to ensure alignment of business goals and preparation for regulatory, or other changes.

• Escalate, manage and report control issues with transparency.

What we’ll need from you

• Working knowledge of Spread Products or other Fixed Income products preferred.

• Significant experience in financial markets business or a supporting functional area.

• Excellent written and verbal communication skills.

• Professional and motivated team player with a “can do” attitude. Proven ability to understand larger processes, with the drive to drill into the details.

• Experience working and building relationships in global and complex settings with multiple stakeholders.

• Risk oriented: able to identify emerging and crystallized issues, look across, and flag matters requiring escalation.

• Demonstrated Self-Starter Qualities:

  • Proactive Problem-Solving: Identifies and addresses potential issues.

  • Resourcefulness: Finds creative solutions to challenges and leverages available resources effectively.

  • Independent Work Ethic: Takes initiative and works autonomously.

  • Time Management: Prioritizes tasks effectively and meets deadlines consistently.

  • Results-Oriented: Focuses on achieving measurable outcomes and demonstrating impact.

• High proficiency with Microsoft Office, including Excel and PowerPoint.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Third Parties Audit team provides independent assurance that Citi’s oversight, governance, and risk management frameworks to manage third party risks are designed and operating effectively. This includes the overall governance and operating model, centralized Third Party Management utilities, Inter-affiliate services and on-site audits of significant third parties. The Third parties team also provides expertise, training and guidance on third party risk and regulatory requirements to other Internal Audit teams.

What you’ll do

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget

• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports

• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries

• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives

• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function

• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought

• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues

• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Suitable Internal Audit experience ideally coupled with Third Party Management experience/understanding

• Demonstrated successful experience in business, functional and people management

• Subject matter expertise regarding audit technology’s application

• Effective verbal, written and negotiation skills; Effective project management skills; Effective influencing and relationship management skills

• Can exercise independence of judgement and autonomy; Has the ability to operate with a limited level of direct supervision

• Demonstrated ability to remain unbiased in a diverse working environment

• Bachelor's/University degree, Master's degree preferred

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Market risk pertains to potential loss due to market movements such as changes in interest rates, equity prices, credit spreads and foreign exchange rates. Individuals monitor trading limits and are responsible for approving transactions over certain established limits. Work with traders or trading management and recommend actions to mitigate risk. Responsible for monitoring and analysing the organisation’s risk exposure by understanding the risks and rewards of the Citi products. Structures solutions to mitigate risks of those products.

The Market Risk Officer - Digital Assets is a strategic professional who stays abreast of developments within the evolving field of Digital Assets (primarily Crypto Assets) and contributes to Market Risk Analysis and Management by considering their impact on a stand alone and portfolio basis. Recognized technical authority for the area within the team. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Responsible for measuring, monitoring and analysing the organisation’s market risk exposure on a day-to-day and long-term basis for all products that have Digital Asset market risk.

Individuals monitor trading limits and are responsible for approving transactions over certain established limits. Work with traders or trading management and recommend actions to mitigate risk. Responsible for monitoring and analysing the organisation’s risk exposure by understanding the risks and rewards of the Citi products. Structures solutions to mitigate risks of those products.
What you'll do

• Understanding and analysing risks, especially market risks, involved in the bank's digital asset / crypto asset products and projects

• Working with each trading desk to ensure that all relevant market risk factors are properly identified and formally captured in official risk systems

• Working with senior risk managers in Volcker compliance program

• Developing and maintaining an appropriate autonomous market risk limits framework with applicable limits and triggers

• Autonomously monitor business compliance with the firm’s market risk-related policies

• Oversee risk exposure measurement and limit monitoring processes to ensure integrity and appropriate independence of reporting

• Participate in the development of business-level stress testing that properly considers risk concentrations by single issuer, risk rating, sector/industry and geography; review results and assess appropriate follow-up actions

• Participate in the ongoing development, implementation and upgrade of risk systems including CRMR/VaR, CRMR/Issuer risk, LimitCentral/Volcker, LimitCentral/issuer risk

• Small tasks/projects which constitute direct integration with trading businesses and market in general, a fantastic learning opportunity for credit market and products

• Working with senior mentors on well-defined mid to long term projects that require technical skills and strategic planning, enabling development in analytical capacity and critical

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we need from you

• Demonstrated years of relevant experience

• Degree in a quantitative or financial discipline.

• Knowledge of financial instruments and risk metrics

• Quantitative skills including mathematics involved in risk estimation and modelling

• Excellent written and verbal communication skills

• Must be a self-starter, flexible, innovative and adaptive

• Ability to work collaboratively and with people at all levels of the organisation •Excellent written and verbal communication and interpersonal skills

• Ability to both work collaboratively and autonomously; ability to navigate a complex organisation

• Advanced analytical skills

• Excellent project management and organisational skills and capability to handle multiple projects at one time

• Proficient in MS Office applications (Excel/VBA, Word, Power Point) and SQL

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Programme

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type: