Ops Support Specialist jobs at Citi Group in India
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370 jobs found
20.12.2024
CG
Citi Group Ops Support Specialist - C05 India, Maharashtra, Pune
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures. Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to...
Producing, reviewing and validating investor reports for the various institutional clients. Creating customized reporting based on clients’ requirements; maintain, produce and review investor reports. Participating in department projects and ensuring...
Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds. Ensure adherence to pre-defined SLO requirements for designated requests at...
Gathers operational data from various cross functional stakeholders to examine past business performance. Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning,...
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to...
Provide support for Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc. Open and amend Letters of Credit (L/Cs), process payments and solve customer issues...
Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients. Identify opportunities to offer value added products and services while adhering to strict laws...
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