Premium Services & Sw Account Manager jobs at Cisco in United States, Cary

• Innovate AI-Focused Sales Motions: Develop and execute creative routes to market to position Cisco’s optics transceivers (e.g., QSFP, SFP, coherent optics) as critical solutions for AI-driven applications, including machine learning clusters, GPU interconnects, and data center interconnects.
• Target new AI Market Segments: Identify and penetrate new customer segments for Optics globally, such as AI infrastructure providers, cloud hyperscalers, and research institutions, leveraging Cisco’s leadership in hardware ports to meet high-bandwidth demands.
• Drive Revenue Growth: Achieve ambitious sales targets by crafting compelling value propositions, optimizing pricing, and building strategic partnerships to accelerate optics adoption in AI ecosystems.
• Customer Engagement and industry leadership: Represent Cisco at AI and networking industry events. Build trusted relationships with key accounts, to pioneer GTM motions for Optics with selected customers.
• Collaborate Cross-Functionally: Partner with Cisco’s product engineering, and marketing teams across functional boundaries to align sales strategies with innovations in high-speed optics and AI infrastructure trends.

• Bachelor’s degree in Business, Engineering, or a related field.
• 7+ years of B2B business development or sales experience in networking, telecommunications, or hardware technology, with a focus on data center or AI infrastructure markets and a proven success record in developing innovative sales strategies that drive significant revenue growth in emerging technology sectors.
• Strong understanding of optics transceivers (e.g., 400G/800G, coherent optics) and their role in supporting AI workloads and high-speed networking.
• Proficiency with sales IT platforms (e.g., Salesforce) and sales analytics tools.
• Ability to travel globally as needed to engage with clients and attend industry events.

• Knowledge of AI infrastructure trends, including GPU clusters, low-latency interconnects, and high-bandwidth optical networking and experience in business development with hyperscale data centers, AI solution providers, or high-performance computing environments.
• Track record in building new sales motions and routes to market, potentially including digital marketplaces
• Ability to work independently and collaboratively, and to thrive in a global, fast-paced, ambiguous, target-driven environment at a market-leading technology company.
• Knowledge of Microsoft PowerPoint, Excel and AI tools.

Content Development:

• Create and manage Cisco Routing portfolio technical enablement materials, including product documentation, playbooks, demos, technical FAQs, onboarding guides, and training modules.
• Design and develop technical training materials, such as e-learning modules, instructional videos, technical documentation, job aids, user guides, and assessments.
• Translate complex technical concepts into clear, concise, and easily digestible learning content for both technical and non-technical learners.

Cross-Functional Collaboration:

• Act as a liaison between product, engineering, marketing, and customer-facing teams to ensure alignment on technical enablement priorities.
• Work closely with Sales Enablement and Marketing to ensure consistent messaging and technical accuracy in sales and customer-facing materials.

Training Programs:

• Design and deliver technical training sessions, workshops, and certifications for internal and external stakeholders.
• Evaluate the effectiveness of training and enablement initiatives using feedback, metrics, and performance data, and iterate on programs for continuous improvement.

Technical Expertise:

• Stay up-to-date on product developments, industry trends, and competitive landscape to ensure enablement programs remain relevant and ground breaking.
• Provide technical guidance and support to teams during product launches or when addressing complex customer needs.

• 7+ years of experience in either product management or technical enablement or sales enablement, or a related technical role.
• Strong networking (routing or switching preferred) technical background, with the ability to understand complex product features and translate them into value propositions.
• Exceptional written and verbal communication skills, with the ability to simplify and articulate technical concepts for diverse audiences.
• Experience creating enablement materials (e.g., guides, presentations, e-learning content) and delivering training programs.
• Proven ability to manage multiple projects and deadlines in a fast-paced, cross-functional environment.

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent work experience).
• Familiarity with enterprise routing, SaaS, or cloud technologies.
• Experience with tools such as enablement platforms or content development tools.
• Certification in product management, technical training, or related fields.
• Solid understanding of Agile methodologies and product development cycles.

• 7+ years validated experience with technology related sourcing/procurement in the areas of experience of Software, SaaS, Cloud, or other related categories.
• Cloud Expertise: Deep expertise in AWS, MSFT Azure & Google Cloud. Experience in designing, deploying, and optimizing cloud environments at scale as well as sourcing via Cloud (AWS, GCP, Azure) Marketplaces.
• Strong understanding of cloud security, cost optimization, and governance standard methodologies. As well as understanding of Technology market trends within the Software and Cloud arena.
• Understanding of the End-to-End Procurement process and sourcing fundamentals. and experience with procurement-related tools (e.g., Ariba).
• Familiarity with software license agreements/contracts, discounting agreements and cost savings methods, and contract compliance.
• Ability to demonstrate core foundational skills in the following areas: Cost accounting, data management, presentation, and effective communications.

• Bachelor’s degree or equivalent experience in Software Engineering, Business, Supply Chain, or Law (JD) degree. MBA / Master’s degree preferred.
• Project management/multi-discipline experience preferred.
• Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Professional Cloud Architect) are highly desirable).