Technical Account Manager Thousandeyes jobs at Cisco in United States, Austin

The application window is expected to close on: 9/10/2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

• Work closely with hardware design engineers, Product Operations, Component Engineering, and other cross-functional teams across Cisco to ensure Suppliers are aligned with Cisco’s Technology Roadmap.
• Develop the Sourcing Strategy with the cross-functional teams and execution.
• Lead and orchestrate the technology roadmap reviews between engineering and suppliers find technical solutions, collect required technology proposals from the suppliers, analyze the proposals between multiple suppliers, prepare the proposal and provide your recommendation to the Business Units and cross-functional teams.
• Negotiate the multi–Quarter Cost (New Product Introduction and Mass Production Cost), Quality, Capacity, Resiliency/ Non-China Manufacturing, Non-Reoccurring Expenses, Protect Cisco IP, work with legal to documenting the terms and conditions, negotiated and execute the agreements with the Suppliers and Mfg. Partners.
• Drive value engineering through ideation and execution.
• Drive second sourcing opportunities to enable healthy cost competitiveness and enable supply flexibility.
• Work side by side with the engineering teams on the New Product developments, removing the roadblocks, lead the meetings between suppliers and the engineering teams to move the projects forward.
• Point of escalation for all the supplier related issues. You will ensure suppliers are meeting the original development schedule given to Cisco. You will expedite the required raw materials for the NPI builds.
• Developing the supplier relationship to get the best value for Cisco business. You will be meeting with the suppliers in-person and virtual on regular basis to understand the development of the new products and industry sensing.
• Work closely with Supplier Commodity Managers sharing the NPI developments, preparing them for smooth transfer of the parts to the mass production release.
• Collaborate with the supply chain central operations on process and tool management

Minimum Qualifications

• 5+ years of technical experience in Interconnect (e.g. cable and connector)
• 5+ years of cost negotiations, should cost modeling, and contract experience
• 5+ years of the manufacturing processes and procedures for Interconnects technologies

Preferred Qualifications

• Master’s degree in mechanical engineering or related field.
• Experience with technology/component risk rating and mitigation plan
• Expertise in supply chain operations.
• Understanding of AI architecture and applications
• Experience with high-density Twinax cables and, GPU systems, and rack-level integration, configured shipment, and deployment.
• Working knowledge of interconnect engineering and design principles with specific expertise in the areas of design for medium-scale production, DFM/DFA, sheet metal and injection molding, material properties/science, dimensional tolerance analysis, corrosion resistance, water/dust ingress protection, signal integrity, heat transfer, and fluid dynamics.
• Excellect communication, presentation and analitical skills.

The application window is expected to close on: September 10, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

• Engage across Supply Chain, Legal, and Government Affairs to proactively analyze emerging trends and define strategic priorities for regulatory compliance.
• Drive large-scale transformation projects to advance regulatory preparedness in supply chain
• Lead cross-functional teams to align on strategy, resourcing, deliverables and timeline
• Identify and act on opportunities to improve compliance operating models, processes, technologies, and governance
• Provide consistent and comprehensive status reporting, executive-level dashboards, program updates to key partners and executives.

Minimum Qualifications

• 6-9 years of supply chain regulatory experience
• 5+ years leading cross functional global programs

Preferred Qualifications

• Excellent communication skills and ability to engage at all levels of an organization
• Capable of operating strategically and tactically to deliver complex programs and projects
• Ability to navigate through ambiguity and be comfortable leading and collaborating with multiple partners
• Eager to learn and grow

• Execute the communications strategy and messaging framework across Global Buying Program Sales, ensuring consistency and alignment with business objectives.
• Collaborate closely with Buying Program leadership and a broad range of internal stakeholders to deliver compelling communications and engaging events.
• Lead end-to-end communications for critical initiatives, including internal and external events, customer engagements, leadership meetings, community building, announcements, videos, blogs, and social media campaigns.
• Distill information from business initiatives, innovation strategies, and performance updates to create clear, relevant messages for cross-functional teams.
• Partner with teams in communications, change management, and leadership to develop content that advances organizational and strategic priorities.
• Monitor, analyze, and report on the effectiveness of messaging and storytelling, sharing insights and recommendations to continually enhance communication impact.

Application window is expected to close on 08/01/2025. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

We’re looking for a Software Engineering Technical Leader to lead and assist in the design, development and operations of the security services in the SIG, SSE and SASE space. The Ideal candidate has 5+ years of experience in leading and architecting development of software solutions and is comfortable working in a fast-paced technical environment, wants to solve big problems and cares about getting the little details right.

• Own, execute and deliver significant features and initiatives with cross-team collaboration.
• Solve important customer problems and deliver the most impactful results.
• Track project status & deliverables, balance high quality product delivery under tight schedules and foster long term innovation.
• Contribute to all phases of product development, operations, and maintenance.
• Participate in system design, development and scaling of functional components.
• Influence the team for the best software development practices and effective DevOps.
• Contribute towards strategic quality, consistency and scalability renaissance initiatives within the organization.
• Contribute to a no-blame culture that values learning, transparency, accountability, trust, kindness, and mutual respect.

• 5+ years of experience in leading and architecting software engineering solutions.
• 10+ years of experience in software development and technical role.
• 5+ years of experience with data plane including C/C++, Rust, GO and working with SaaS and Cloud Technologies like Kubernetes, Docker, Containers.

• Experience running/operating service in AWS/Private cloud and familiarization with EKS, Lambda, DB.
• Experience building RESTful APIs and API Communication using modern API gateways.
• Experience with DevOps, continuous integration, and continuous deployment practices.
• Solid understanding of Microservices architecture and distributed systems.
• Working knowledge of testing methodologies, monitoring, observability tools, and techniques.
• Knowledge of Networking (WAN, SDWAN), routing/switching, L3/L4, TCP/IP is a plus
• Experience building packages for CI/CD pipelines.
• Familiarity with federal compliance requirements (SOC2 and/or FEDRamp) in a DevOps environment.
• Participate in/drive threat modeling and risk management of our infrastructure.
• Drive efforts to achieve/maintain compliance such as SOC2, FedRAMP, etc.

• Responsible for developing and implementing the go-to-market plans to accelerate the growth of Cisco Collaboration into the Scale market focused on State and Local, Education.
• Provide subject matter expertise for and work closely with the sales organization and channels teams
• Ensure Cisco Collaboration go-to-market readiness in sales, channel and customer advocacy organizations
• Work with Cisco Collaboration Marketing and Scale teams to drive campaigns and programs to generate incremental bookings and pipeline
• Capture and drive collaboration products and solutions requirements suitable for the Scale market
• Drive training and awareness initiatives for customers, partners and distribution channels

• 5+ years of proven experience in a selling or consulting role for software, cloud and or mobility offerings
• Strong practical knowledge of Software as a Service and collaboration technologies
• Consistent track record of meeting or exceeding business objectives and revenue targets

• Passionate about helping State, Local and Education agencies make a difference by changing the way they work through powerful collaboration experiences
• Understand and can articulate how collaboration powers business growth, innovation and efficiency
• Understand and can articulate how exceptional end user experiences drive usage and adoption of collaboration solutions
• Outstanding communication, presentation and written skills
• A creative thinker who is passionate about customer success