Site Reliability Engineer jobs at Cisco in Singapore, Singapore

As a SE (Solution Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.

• Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers.
• Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio.
• Help partner technical sales teams craft innovative architectural solutions that drive strategic objectives and help differentiate partner offerings.
• Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated.
• Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally.

Minimum Qualifications:

• You have a university degree in a technical discipline or equivalent
• You have at least 5 years of experience in the Collaboration field or in a SaaS sales engineering role
• You have at least 4 years of pre-sales /Systems Engineer experience
• You’re able to maintain up to date Cisco product knowledge
• You have a deep technical acuity and foundational knowledge of relevant Collaboration technology

Preferred Qualifications:

• You invest time in learning about technology shifts, and communicate the relevant aspects to customers and partners
• Having knowledge of Cisco Internetworking equipment would be beneficial
• You prioritize personal and organizational development
• You’re able to maintain personal organization and time management
• You’re attentive to details and always follow-up
• You possess and further develop strong presentation skills
• You strive to flexibly to achieve your goals using the various internal and external resources available

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

You will provide guidance and assist Security Sellers and Account teams within the territory in a pre-sales technical role, showcasing Cisco security product solutions, setting up demonstrations, explaining features and benefits to customers, and designing and configuring products to address specific customer security needs. You will form relationships with our customer’s key decision-makers, positioning Cisco security solutions aligned accurately to their requirements.

As an advisor to the customer, you’ll be working with technology experts to craft architectures and configure products to meet customer-specific needs, are prepared to lead all technical aspects of pre-sales activities, and position security solutions effectively against competing offerings. You are an aggressive starter, self-starter with the ability to build executive relationships, develop and execute sales strategies and tactics that improve Cisco’s opportunity with a customer environment, position and promote the partner and customer value proposition for Cisco security architecture, articulate Cisco’s product and business strategies, and create the demand that makes deals happen! You will:

• Serve as the subject matter expert in Cisco security solutions
• Provide guidance and assist account teams within the territory in building solutions to address specific customer security needs
• Understand business requirements for a customer base and be able to translate them into technical requirements
• Understand and articulate Cisco’s architecture and services within security technologies
• Create, present, and document technical solutions
• Perform in-depth and high-level technical presentations for customers partners and prospects
• Drive identified major account opportunities (i.e. technical consulting, upper-level management presentations, and Cisco technology solutions) while allowing local account teams to maintain long-term ownership

Together we build for the future by designing simple solutions for complex problems. And that’s why we’re the most loved and trusted name in security.

You are passionate about the customer experience and excited about new technology. You are a true teammate and love to learn. Being a self-starter, our SEs act as an industry domain authority, and strive to help Cisco make customers for life. Minimum qualifications include:

• Minimum of 6 years of technical sales or pre-sales experience with 4+ years in Security specialization experience with Email Security, IDS/IPS, AV, Firewall, Advanced Malware Protection technologies
• BS/BA (EE/CS) or equivalent is highly preferred
• Successful quota achievement
• Proven track record of managing and winning technical and high-value IT security projects
• Experience in administering Unix/Linux systems, low-layer (packet-level) IP networking, and a thorough understanding of network security

• Solid presentation and interpersonal skills
• Commercial awareness and strong communication skills
• Highly motivated self-starter who does not need day-to-day management
• Desirable experience with Cisco security technologies, experience with programming languages such as UNIX shell, Perl, or C
• Travel required, Home office based

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).