Global Account Manager jobs at Cisco in Japan, Minato

s strategic engagement in Japans Public Sector market. In this role, you will be responsible for developing trusted relationships with national and local government agencies, educational institutions, healthcare entities, and utility/public infrastructure operators. You will drive the adoption of Cisco's end-to-end solutions in secure networking, cloud, AI, cybersecurity, and digital government transformation.

This is a strategic sales role that requires strong consultative skills, a deep understanding of public policy and procurement processes, and the ability to orchestrate complex multi-stakeholder engagements across Ciscos internal and partner ecosystem.

Key Responsibilities

• Manage and grow relationships with public sector clients including central ministries, local governments, universities, hospitals, and utility/public infrastructure entities.
• Develop and execute strategic account plans aligned with the client’s mission and long-term digital transformation goals.
• Promote Cisco’s technology portfolio across networking, security, cloud infrastructure, collaboration tools (Webex), AI platforms, and industry-specific solutions.
• Understand public sector regulations, funding models, and procurement cycles to proactively shape opportunities.
• Collaborate with internal stakeholders (technical teams, product BUs, compliance/legal) and external ecosystem partners (SIers, cloud providers) to deliver integrated solutions.
• Lead cross-functional teams to drive RFP responses, joint planning sessions, and project implementations.
• Represent Cisco in public sector forums, consortiums, and government IT planning discussions.
• Maintain disciplined pipeline management, accurate forecasting, and internal reporting.

Required Qualifications

• 7+ years of experience in sales, account management, or business development within the public sector, ICT, or enterprise technology industry.
• Proven track record in working with Japanese government/public institutions (e.g., ministries, municipalities, education, healthcare, public utilities).
• Knowledge of government procurement processes, budgeting, compliance, and ICT modernization trends.
• Strong interpersonal and communication skills with ability to engage at senior levels in Japanese (N1 level fluency required); English communication for internal coordination.
• Results-oriented, collaborative, and highly organized with strong ownership and execution skills.

Preferred Qualifications

• Experience working with/for MOD, MIC, MEXT, MLIT, or relevant government ministries.
• Familiarity with Japanese Public Cloud policy, Digital Agency initiatives, My Number integration, disaster recovery, or cybersecurity programs.
• Experience with Cisco’s portfolio is a plus, but not required.
• Background in national projects (e.g., digital education, regional revitalization, public infrastructure digitization).

主な業務内容

• 顧客のミッションや政策目標、ICT戦略に基づいた中長期的なアカウントプランの策定と実行。
• Cisco製品群（ネットワーク、セキュリティ、クラウド、Webex、AI、業界特化ソリューション）の提案・導入支援。
• 公共調達制度、予算サイクル、法規制を理解し、提案機会の創出をリード。
• SIer、クラウドパートナー、地域事業者などとの協業による統合的なソリューション提供。
• 社内関係者（技術部門、製品部門、コンプライアンス・法務）との連携による提案活動の推進。
• RFP対応、官民協議の場でのプレゼンテーション、プロジェクト実行のコーディネーション。
• 公共向けの業界フォーラムや省庁主催の委員会などでのCisco代表としての参画。

• ICT業界、パブリックセクター（政府・教育・医療・公共インフラ）向けの営業または事業開発経験（7年以上）。
• 官公庁、自治体、教育機関、医療法人、公益インフラ関連顧客への提案経験。
• 公共調達制度、予算プロセス、法規制、ICT政策に関する理解。
• 高い対人能力とプレゼンテーションスキル。日本語ネイティブレベル（N1以上）、英語による社内連携が可能な方。

歓迎要件

• GIGAスクール構想、医療ICT、スマートシティ、防災情報基盤等のプロジェクトに関わった経験。
• Cisco製品に関する知識（未経験でも可）。

This role is for an Account Executive responsible for customers in Japan. You will lead sales activities toward new customers and channel partners in your assigned area, focusing on strategic relationship-building to drive new business growth. Responsibilities include account planning and execution, territory planning, pipeline development, presentations, trial process management, pricing discussions, contract negotiations, and deal closing.

This is anrole with a personal sales target.

What You’ll Do

• Lead high-touch sales efforts to major enterprise customers in Japan and drive adoption of ThousandEyes solutions.

• Act as the lead representative for assigned accounts, develop and execute strategic account plans, and build long-term relationships.

• Understand customer challenges and technical requirements, and propose appropriate solutions.

• Drive new customer acquisition and upsell opportunities within existing accounts to maximize revenue.

• Collaborate with internal stakeholders in the U.S. and Japan throughout the sales cycle.

• Work closely with Cisco account managers and relevant departments to drive cross-functional success.

• Partner with the Customer Success team post-sale to promote product adoption and long-term usage.

• Lead pricing and contract negotiations and manage deals from start to close.

• Use Salesforce.com for account management, pipeline tracking, and forecast accuracy.

Qualifications

• Minimum 5 years of experience in enterprise sales, including software sales to network departments (SaaS experience is a plus).

• Self-starter with strong problem-solving skills and ability to deliver results with minimal supervision.

• Strong leadership and communication skills.

• Business-level English proficiency is required

• Hands-on, execution-oriented mindset suitable for fast-growing environments.

• Bachelor's degree or higher.

This role is for an Account Executive responsible for customers in Japan. You will lead sales activities toward new customers and channel partners in your assigned area, focusing on strategic relationship-building to drive new business growth. Responsibilities include account planning and execution, territory planning, pipeline development, presentations, trial process management, pricing discussions, contract negotiations, and deal closing.

This is anrole with a personal sales target.

What You’ll Do

• Lead high-touch sales efforts to major enterprise customers in Japan and drive adoption of ThousandEyes solutions.

• Act as the lead representative for assigned accounts, develop and execute strategic account plans, and build long-term relationships.

• Understand customer challenges and technical requirements, and propose appropriate solutions.

• Drive new customer acquisition and upsell opportunities within existing accounts to maximize revenue.

• Collaborate with internal stakeholders in the U.S. and Japan throughout the sales cycle.

• Work closely with Cisco account managers and relevant departments to drive cross-functional success.

• Partner with the Customer Success team post-sale to promote product adoption and long-term usage.

• Lead pricing and contract negotiations and manage deals from start to close.

• Use Salesforce.com for account management, pipeline tracking, and forecast accuracy.

Qualifications

• Minimum 5 years of experience in enterprise sales, including software sales to network departments (SaaS experience is a plus).

• Self-starter with strong problem-solving skills and ability to deliver results with minimal supervision.

• Strong leadership and communication skills.

• Business-level English proficiency is required

• Hands-on, execution-oriented mindset suitable for fast-growing environments.

• Bachelor's degree or higher.