Sr Associate Customer Resiliency Risk Events Hybrid jobs at Capital One in United States, Richmond
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United States
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Richmond
315 jobs found
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Capital One Associate Supply Chain United States, Virginia, Richmond
Interact across different communication channels and systems to resolve customer issues. Identify and research root causes of customer pain points to help develop process improvements. Manage customer inquiries, with a...
Perform an analysis of risks and requirements and their association with the control. Ability to develop and execute testing and reporting procedures. Ability to understand and communicate complex processes and...
Supporting ongoing governance and integration for the Assessment methodology including - change management, tech requirements, policy development, ah hoc analysis, etc. Providing project management and oversight for ERM strategic imperative...
Own the client experience in all interactions including detailed follow through. Execute job duties following policies, standards and/or procedures within target turnaround times and quality levels; bring awareness to management...
Conducting oversight activities to ensure compliance with internal and external requirements. Identifying and driving strategic opportunities to enhance the LAUNCH process. Partnering with business areas to ensure appropriate local execution...
Design, develop, and deliver learning solutions and tools, from ideation to evaluation. Leverage effective needs analysis, project management, course development, and evaluation skills. Solid understanding and proven application of adult...
Evaluate and evolve current state capabilities regarding one or more risk assessment methods using industry best practices and lessons learned. Effectively work across multiple organizations with varying levels of stakeholders....
Interact across different communication channels and systems to resolve customer issues. Identify and research root causes of customer pain points to help develop process improvements. Manage customer inquiries, with a...
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