Capital One Core Ops Data Integrity Reviewer Quality Control - Associate 

United States, Virginia, Richmond 

897099942

Core Ops Data Integrity Reviewer(Quality Control) - Ops Associate

Job Responsibilities:

• Review complex loan documents

• Ensure documentation accurately reflects the intentions of the credit action

• Facilitate teamwork

• Solid knowledge required for the role and pursues gaining new knowledge whenrequired.

• Positively accept change and engage productively with the team and relevantstakeholders.

• Ensure transactions are closed in compliance with the Bank’s loan policy

• Demonstrates ability to balance required regulatory and policy requirements whenmaking decisions

• Resolve issues identified during the review process and use judgment to involve themanager

• Develop, design, and follow inter-departmental controls and risk reducing processes.

• Maintain accuracy and borrower satisfaction as the singular priority

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that is not supplied via cellular data or hotspot

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page

• Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements:

• Candidates must live within approximately 50 miles of one of the hub locations based in 28203 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 1 year of experience in banking or financial services

• At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelors degree or military experience

• 2+ years of Commercial Loan Closing or Servicing experience

• 2+ years of Loan Syndication experience

• 2+ years of experience with Advanced Commercial Banking System (ACBS)

Charlotte, NC: $64,700 - $73,900 for Ops Associate Richmond, VA: $64,700 - $73,900 for Ops AssociateThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.