Manager Product Management - Servicing Strategy Platform jobs at Capital One in United States, Richmond
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United States
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Richmond
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Capital One Manager Operations Servicing Strategy Fraud United States, Virginia, Richmond
Ensure all quality insights are captured in a single source of truth, appropriately assessed and prioritized as well as socialized with key stakeholders. Inform new quality metrics that help us...
Use insight and consultative selling techniques to educate customers about their industry and offer unique perspectives on their business, which link back to Capital One’s Business Cards & Payments solutions....
Owning & managing various sub-processes for the post charge-off Recoveries process. Building structured sub-processes to improve L2 process and risk management. Defining and managing key process health metrics. Leading and...
Provide direct people management and talent development to a team of high performing risk event managers. Provide leadership for Event & Issue Management through established processes and standards to mitigate...
Leading multiple small to moderate projects and programs by providing strategic direction to projects, peers, and direct reports. Designing, developing, and managing project and release plans in a complex dynamic...
Apply discovery and research techniques to identify platform growth opportunities. Turn business needs into product outcomes, backed by data, through reusable capabilities that support the multiple business groups who leverage...
Demonstrated that they can improve processes and deliver well managed and scalable solutions and intent resulting in flawless and sustainable execution. Ability to effectively communicate and influence partners across the...
Ensure all quality insights are captured in a single source of truth, appropriately assessed and prioritized as well as socialized with key stakeholders. Inform new quality metrics that help us...
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