Country Training Specialist Crm Uk & jobs at Boston Scientific in United Kingdom, Dacorum

Remote

About the Role

This permanent position offers remote working and can be based in the UK, Italy, Spain, France or Germany.

Please note that this role requires approximately 65% international travel across EMEA, Latin America and Asia Pacific.

Your responsibilities will include:

• Collaborate with Regional and Country leaders to develop a fully detailed country business strategy for EndoBariatrics to include stated objectives and action plans, inclusive of market mapping, identifying potential gaps and championing new opportunities.
• Work with regional commercial leaders to ensure sales reps are adequately trained. Support the design and execution of BSCI and channel partners staff training and education. Monitor post training results to assess needs for further training opportunities.
• Act as liaison and consultant with regional marketing teams to identify and develop market strategies aimed at maximising market share, promoting prolific new product launches and building brand awareness and customer loyalty.
• Coordinate with local country leaders to plan and execute geographic expansion of the EndoBariatrics business into new and developing markets.
• Manage the development and implementation of KOL advisory boards, customer programs, and networks.
• Execute key society engagement and management strategies and tactics to support the advocacy of EndoBariatrics, tailored for each region.
• Support reimbursement initiatives within each region, in partnership with global and regional HEMA teams.
• Ongoing identification of new opportunities and markets to be explored, offering understanding, tracking of competitors and market shifts, and review of the broad strategic direction.

What are we looking for in you:

• Holder of a scientific degree or business management qualification.
• Approximately 7-10 years industry experience within the biomedical or healthcare sector, working directly with medical devices or pharmaceutical products.
• Commercial experience within the scientific or healthcare sector, such as product sales or marketing.
• Experience working with weight loss treatment products or solutions is beneficial.
• English language skills at an advanced working proficiency level (or above). Additional language skills are beneficial.
• Excellent communication and interpersonal skills.
• KOL engagement experience is preferred.
• Collaborative and a relationship builder.
• Can work cross-functionally in a matrix environment.
• Willing and can travel internationally as required by workload (approximately 65%).

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Fast growing and innovative environment.
• A permanent position.
• Remote working.
• International travel.

About the Role

The appointed Regional Sales Manager will lead the area of Andalucía.

Sales Strategy & Execution

• Develop and lead regional sales strategies aligned with national goals and corporate vision.
• Conduct Quarterly Business Reviews (QBRs) to analyze performance, address gaps, and define corrective actions.
• Identify and seize local market opportunities, optimizing territory planning and resource allocation.
• Collaborate with Marketing to support sales initiatives, expand coverage, and reinforce Boston Scientific’s value proposition.

Leadership & Team Development

• Lead, coach, and develop the regional EP sales force (AMs and FCSs), with a strong focus on role specialization, execution, and results.
• Provide consistent, hands-on guidance to the team through coaching, field visits, performance reviews, and skills development.
• Foster a culture of accountability, collaboration, and continuous improvement.

Cross-Franchise & Strategic Collaboration

• Ensure effective coordination with the CRM RSM to optimize synergies across the RM division.
• Actively support the KAM organization in strategic key accounts, ensuring unified execution and aligned messaging.
• Collaborate with cross-functional stakeholders to integrate clinical, commercial, and operational inputs in account strategies.

Market & Business Insight

• Monitor and interpret healthcare trends, regional policies, and competitor activities to inform strategy and maintain market leadership.
• Provide actionable insights to internal stakeholders to adapt and refine go-to-market approaches.
• Ensure product and market knowledge remains current across the team.

Customer Relationship Management

• Build and maintain strong relationships with Key Opinion Leaders (KOLs), major accounts, and key clinical and administrative decision-makers.
• Support high-stakes negotiations, educational initiatives, and partnership building across the territory.
• Develop and execute bundled and value-added commercial solutions that meet both clinical and economic customer needs.

Sales Operations & CRM Usage

• Ensure full adoption of Salesforce CRM for accurate tracking of customer engagements, pipeline opportunities, and market intelligence.
• Use CRM data for performance monitoring, forecasting, and territory alignment.

Quality & Compliance

• Promote a strong culture of quality and regulatory compliance across all activities.
• Ensure that all field force activities are aligned with Boston Scientific’s standards and ethical practices.

What We’re Looking for in You:

• Experience: Minimum 2 years in a sales management role, ideally within the medical technology or healthcare sector.
• Education: Degree in Biomedical Engineering, Sciences, Nursing, Business, or a related field.
• Languages: Fluency in Spanish and English.
• Industry Knowledge: Deep understanding of the MedTech environment, capital equipment sales, and regional healthcare systems.
• Leadership Skills: Proven ability to lead teams, manage change, and drive performance in a dynamic environment.
• Business Acumen: Strong analytical, strategic thinking, and decision-making capabilities.
• Customer Orientation: Ability to develop impactful customer relationships and solutions.
• Collaboration & Communication: Strong interpersonal and cross-functional collaboration skills.

What can we offer to you:

• Permanent working contract with attractive benefits.
• Work life balance.
• Working in an international environment.
• Inspirational colleagues & culture.
• A company that strives for personal and professional development.
• A dynamic and management-related role within one of our groundbreaking and innovative divisions.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Purpose Statement

Primary responsibilities will include data analysis, driving optimization programs with local business leads and customers, leveraging existing global tools and data sources.

Key Responsibilities

• Support inventory management activities (count schedule, tools and progress monitoring);

• Process and analyze cycle count data leveraging company tools, Microsoft Excel and ERP system;

• Create, maintain and share ad hoc reporting on expiry scrap, inventory discrepancies and optimization programs;

• Monitor relevant KPIs;

• Support and guide new product launches and transitions;

• Support roll-out and adoption of existing and new field inventory management tools;

• Analyze field inventory landscape – identify priorities and opportunities for optimal balance between required service and cost (expiry scrap, inventory levels);

• Build relationship with divisional business unit managers, hospital staff and other functional stakeholders;

• Ensure compliance to company policies;

• Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements.

• Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).

• Handle service complaints from customers and/or sales representatives.

What are we looking for in you?

• At least 3 years of experience in supply chain environment or similar role

• Attention to detail

• Analytical approach

• Solid Excel knowledge

• SAP user

• Customer centric

• Willing to drive continuous improvement

• Highly adaptable, flexible and willing to accept new ideas, processes and tool

• PowerPoint, Tableau, other DB and reporting tools knowledge is a preferred qualification

What we can offer to you:

• Attractive benefits package

• Inspirational colleagues & culture

• Fast Growing and innovative environment

• A team-oriented company culture

• International opportunities

• Excellent training/development programmes

=> EMEA

This includes conducting needs assessments to define the plan, monitoring internal learner progress, and leading the mentorship program in the country. The role also involves developing healthcare professional (HCP) programs to address specific local educational needs while leveraging EHQ programs. The specialist will conduct local HCP programs, establish criteria for evaluating training effectiveness, and continuously update lesson plans to reflect new training requirements and technical advancements.

The role is remote and based in UK.

Key Responsibilities

• Represent and own the internal and external training planfor your country, tailoring learning experiences that meet local needs
  • Develop a plan to support all new hire employees and current employees to complete progressive curriculum in required timelines, by leveraging EHQ offering
  • Conduct a needs assessment for HCPs in collaboration with the local marketing team to identify specific HCP education needs in the region
  • Develop a plan to address HCP education needs aligned with EHQ education plan and integrating both EHQ programmes and specific local programmes required
• Track and support the progress of employee-learnersin your country, ensuring development goals are met and exceeded.
  • Identify Educational gaps in collaboration with managers and mentors and implementing solutions leveraging all resources to meet established timelines
  • Provide feedback to the EHQ team on programme improvements and necessary adaptations to meet new requirements and address new needs or learnings
• Lead the mentorship program, bringing structure and inspiration to our learning culture.
  • Support all mentors in your region by identifying their development needs and helping them structure their mentoring support and gap assessment
  • Evaluate program outcomes, and plan for continuous improvement with EHQ Med Ed and country leadership support
• Execute, track and monitor results for all the HCP education programmesin your country
  • Balance EHQ and country specific education programmes to meet your country’s needs
  • Design, implement, execute, define metrics and monitor specific country education programmes defined in your plan and aligned with learning objectives
  • Assess program impact, revise objectives, and plan for continuous improvementelevating needs within the country leadership and EHQ Med Ed
• Manage budgetfor all country MedEd activities in collaboration with country marketing and business teams
• Build and maintain strong relationships with key customers, internal and external, acting as a liaison between key country educational opinion leaders and Boston Scientific programs.
• Act as the country SME for CRM education , serving as the go-to resource for training strategy, program execution, and internal support
• Communicate proactivelywith stakeholders and establish strong networking in the country organization and within the EHQ team
• Collaborate on the development of our current digital platforms and Learning Management System defining needs and utilizing the platforms in different curriculums
• Keep abreast of industry standards and trends as related to responsibility and ensure compliance with governing agency guidelines.
• Work with your manager to create a structured development plan aligned with your role progression and training needs.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
• Leverages tools and programs across the organization
• Ensure consistency in Boston Scientific branding guidelines.

Profile Requirements

• Minimum 5 years’ experience in Medical Education/ Customer programs/ Field support

• CRM (full portfolio) field support experience and expertise is required for this role (minimum 3 years)
• Training and Medical Education background will be highly valued for the role (2 years)

Experience with educational platforms (e.g. EDUCARE digital platform), Learning Management Systems, e-learning programmes and digital content will be highly valued

• University degree or equivalent required with solid expertise in Rhythm Management and CRM (disease, product, clinical)

• Promote collaboration across the organization
• Generate and champion new ideas and approaches
• Strong customer focus, both internal and external customers
• Excellent planning and organizational skills
• Problem solving oriented and detail focus
• Strong integrity, adaptability, agility
• Ability to work under pressure with multiple priorities.Ability to prioritize and focus
• Didactic, presentation and strong communication skills
• Fluency in English
• Travel approx 30%, across the UK & Ireland region

In this UK-focused role, you’ll be a key member of our broader team and will work cross-functionally with commercial, clinical, and policy colleagues to help ensure our breakthrough technologies are accessible and reimbursed across the UK healthcare system.

Your impact in this role

You’ll play a vital role in helping the business understand and navigate the UK reimbursement and health economics landscape. Your work will directly support market access, evidence generation and product adoption – across both new technologies and established products.

Your day-to-day responsibilities could include:

• Developing and executing reimbursement strategies for new and existing cardiology products within the UK market
• Supporting the design and adaptation of health economic models (e.g., cost-effectiveness, budget impact)
• Conducting and contributing to UK-specific evidence generation and market access dossiers
• Collaborating with regional and global teams to ensure UK needs are reflected in clinical trial design, economic model development, and value messaging
• Monitoring and interpreting UK policy developments that may impact reimbursement and access for Boston Scientific products
• Supporting and educating internal stakeholders (sales, marketing, clinical) on health economics and market access related topics and implications for their work

What we’re looking for

We’re ideally looking for someone with the following:

• Solid experience in health economics, market access, or reimbursement – ideally within medical devices or pharmaceuticals
• Strong understanding of UK health policy and reimbursement mechanisms
• Experience with economic modelling (cost-effectiveness, budget impact) and literature reviews
• Excellent analytical, communication, and stakeholder engagement skills
• Ability to work independently while contributing to a broader regional team
• A degree in health economics, health policy, life sciences, public health or similar (postgraduate qualification a plus)
• Fluent in English

We believe that our people are the cornerstone of our success. When you join us, you’ll be part of a supportive, forward-thinking team in a fast-paced and meaningful industry. You’ll also benefit from:

• A strong focus on career development and personal growth
• A collaborative culture that values innovation and diversity of thought
• Flexible working to support a healthy work-life balance
• The chance to make a real impact on healthcare access and patient outcomes
• Being part of a growing global leader in medical technology

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

(Manager / Senior Manager Consultancy Equivalent)

• Shape the Future: Play a central role in reimagining healthcare and delivering meaningful change for patients and the NHS.

• Be Hands-On: Get stuck in—work side-by-side with clinical teams and stakeholders to bring innovative solutions to life, right where care happens.

• Lead with Ownership: Take charge of high-impact projects and see your ideas through with real autonomy.

• Build Relationships: Thrive in complex environments by managing diverse stakeholders and forging strong partnerships.

• Drive Engagement: Use your communication skills to connect teams, align goals, and keep everyone focused on success.

• Empower Change: Be right at the heart of partnerships that support the NHS’s ambition to deliver care differently, making the three big shifts a reality: sickness to preventions, analogue to digital, hospital to community,

• Hands-On Impact: This isn’t a desk-bound role. You’ll be on the ground, working in partnership with clinical and operational teams, bringing Boston Scientific’s world-class technology and solutions to life.

• Collaboration at its Core: Work collaboratively with Solution Architects, R&D, Marketing and cross-functional Boston Scientific teams, building strong relationships with stakeholders, driving projects, and championing best practice.

• Ownership & Autonomy: You’ll have significant responsibility and ownership over your projects, shaping delivery, tracking outcomes, and ensuring results are both measurable and meaningful.

• Variety & Challenge: Expect every day to be different—every project brings new stakeholders, clinical settings, technologies, and improvement goals. This is a role for someone who loves variety and thrives on challenge.

• Real Patient Impact: See the results of your work directly improve healthcare delivery and patient lives—every project, every day.
Who You Are

• You bring experience from a healthcare consultancy or NHS operational / improvement background, and you’re passionate about creating positive change in the NHS and wider healthcare sector.

• You’re a natural collaborator and relationship-builder, able to work closely with clinical staff and operational teams alike.

• You have a toolkit of skills—project management, data analysis, process reengineering, and stakeholder engagement—and you know how to use them in diverse, fast-paced clinical environments.

• You’re hands-on, resilient, and genuinely motivated by seeing change happen on the frontlines.

• You thrive on problem-solving, finding creative solutions to complex challenges, and can adapt quickly to new contexts.

• Above all, you believe in the mission: to help the NHS and healthcare providers deliver better care, more efficiently, for every patient.

Key Responsibilities

• Own the execution and delivery of healthcare solutions in partnership with NHS trusts, clinics, and care networks.

• Collaborate with Solution Architects and internal teams to define project goals, strategies, and solutions tailored to each customer’s needs.

• Lead and help develop our team of Solution Delivery Analysts.

• Work directly in clinical settings, engaging with frontline staff, collecting data, and implementing impactful change initiatives.

• Track and report on key outcomes, ensuring that improvements in patient access, throughput, and satisfaction are realised and sustained. Creating case studies.

• Support continuous learning by sharing insights and best practices across the organisation and the NHS network.

What You’ll Need

• Proven experience in healthcare consultancy, NHS operational / improvement, or similar roles. Think Manager/Senior Manager consultancy grade.

• Demonstrated project management skills and the ability to drive initiatives from concept to implementation.

• Excellent communication, relationship-building, and stakeholder engagement abilities.

• Adaptability, resilience, and a proactive, hands-on approach to problem-solving.

• A genuine passion for making healthcare better—for patients, staff, and the wider system.

=> EMEA

United Kingdom-Hemel Hempstead; United Kingdom-Chelmsford; United Kingdom-Harlow; United Kingdom-Watford

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role
The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Territory, Regional, National or EMEA level.

Working with the electrophysiology (EP) portfolio, this role covers the North London region with travel for case support as and when required by client needs. Work is driven by Customer demand and pre-planned support requirements, and the primary focus is with case support, using clinical expertise to influence Customer usage of the full portfolio.

This remote field-based role offers a permanent position and requires extensive travel across the North London region (approx. four days per week).

Your responsibilities will include:

• Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
• Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.
• Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
• Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
• Support the team to achieve projected sales goals and increase sales revenues.
• Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provide education support on product usage and customer training.

• In this role, you will be responsible for the North London region.
• This remote field-based role requires frequent weekly travel (approx. four days per week) based on customer needs.
• On occasion, you may be required to support other colleagues and clients in South UK as and when needed.
• Occasional weekend work may be required based on customer needs.

What are we looking for in you:

• Clinical experience within Electrophysiology (EP) or Cardiac Rhythm Management (CRM), e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar.

• Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.

• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.
• Available for occasional weekend work.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Career development.
• Fast growing and innovative environment.
• A company team culture.
• International opportunities.
• Excellent training/development programs.
• A permanent position.
• A remote field-based role.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!