Jobs at Boston Scientific in United Kingdom, Dacorum

This includes conducting needs assessments to define the plan, monitoring internal learner progress, and leading the mentorship program in the country. The role also involves developing healthcare professional (HCP) programs to address specific local educational needs while leveraging EHQ programs. The specialist will conduct local HCP programs, establish criteria for evaluating training effectiveness, and continuously update lesson plans to reflect new training requirements and technical advancements.

The role is remote and based in UK.

Key Responsibilities

• Represent and own the internal and external training planfor your country, tailoring learning experiences that meet local needs
  • Develop a plan to support all new hire employees and current employees to complete progressive curriculum in required timelines, by leveraging EHQ offering
  • Conduct a needs assessment for HCPs in collaboration with the local marketing team to identify specific HCP education needs in the region
  • Develop a plan to address HCP education needs aligned with EHQ education plan and integrating both EHQ programmes and specific local programmes required
• Track and support the progress of employee-learnersin your country, ensuring development goals are met and exceeded.
  • Identify Educational gaps in collaboration with managers and mentors and implementing solutions leveraging all resources to meet established timelines
  • Provide feedback to the EHQ team on programme improvements and necessary adaptations to meet new requirements and address new needs or learnings
• Lead the mentorship program, bringing structure and inspiration to our learning culture.
  • Support all mentors in your region by identifying their development needs and helping them structure their mentoring support and gap assessment
  • Evaluate program outcomes, and plan for continuous improvement with EHQ Med Ed and country leadership support
• Execute, track and monitor results for all the HCP education programmesin your country
  • Balance EHQ and country specific education programmes to meet your country’s needs
  • Design, implement, execute, define metrics and monitor specific country education programmes defined in your plan and aligned with learning objectives
  • Assess program impact, revise objectives, and plan for continuous improvementelevating needs within the country leadership and EHQ Med Ed
• Manage budgetfor all country MedEd activities in collaboration with country marketing and business teams
• Build and maintain strong relationships with key customers, internal and external, acting as a liaison between key country educational opinion leaders and Boston Scientific programs.
• Act as the country SME for CRM education , serving as the go-to resource for training strategy, program execution, and internal support
• Communicate proactivelywith stakeholders and establish strong networking in the country organization and within the EHQ team
• Collaborate on the development of our current digital platforms and Learning Management System defining needs and utilizing the platforms in different curriculums
• Keep abreast of industry standards and trends as related to responsibility and ensure compliance with governing agency guidelines.
• Work with your manager to create a structured development plan aligned with your role progression and training needs.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific.
• Leverages tools and programs across the organization
• Ensure consistency in Boston Scientific branding guidelines.

Profile Requirements

• Minimum 5 years’ experience in Medical Education/ Customer programs/ Field support

• CRM (full portfolio) field support experience and expertise is required for this role (minimum 3 years)
• Training and Medical Education background will be highly valued for the role (2 years)

Experience with educational platforms (e.g. EDUCARE digital platform), Learning Management Systems, e-learning programmes and digital content will be highly valued

• University degree or equivalent required with solid expertise in Rhythm Management and CRM (disease, product, clinical)

• Promote collaboration across the organization
• Generate and champion new ideas and approaches
• Strong customer focus, both internal and external customers
• Excellent planning and organizational skills
• Problem solving oriented and detail focus
• Strong integrity, adaptability, agility
• Ability to work under pressure with multiple priorities.Ability to prioritize and focus
• Didactic, presentation and strong communication skills
• Fluency in English
• Travel approx 30%, across the UK & Ireland region

In this UK-focused role, you’ll be a key member of our broader team and will work cross-functionally with commercial, clinical, and policy colleagues to help ensure our breakthrough technologies are accessible and reimbursed across the UK healthcare system.

Your impact in this role

You’ll play a vital role in helping the business understand and navigate the UK reimbursement and health economics landscape. Your work will directly support market access, evidence generation and product adoption – across both new technologies and established products.

Your day-to-day responsibilities could include:

• Developing and executing reimbursement strategies for new and existing cardiology products within the UK market
• Supporting the design and adaptation of health economic models (e.g., cost-effectiveness, budget impact)
• Conducting and contributing to UK-specific evidence generation and market access dossiers
• Collaborating with regional and global teams to ensure UK needs are reflected in clinical trial design, economic model development, and value messaging
• Monitoring and interpreting UK policy developments that may impact reimbursement and access for Boston Scientific products
• Supporting and educating internal stakeholders (sales, marketing, clinical) on health economics and market access related topics and implications for their work

What we’re looking for

We’re ideally looking for someone with the following:

• Solid experience in health economics, market access, or reimbursement – ideally within medical devices or pharmaceuticals
• Strong understanding of UK health policy and reimbursement mechanisms
• Experience with economic modelling (cost-effectiveness, budget impact) and literature reviews
• Excellent analytical, communication, and stakeholder engagement skills
• Ability to work independently while contributing to a broader regional team
• A degree in health economics, health policy, life sciences, public health or similar (postgraduate qualification a plus)
• Fluent in English

We believe that our people are the cornerstone of our success. When you join us, you’ll be part of a supportive, forward-thinking team in a fast-paced and meaningful industry. You’ll also benefit from:

• A strong focus on career development and personal growth
• A collaborative culture that values innovation and diversity of thought
• Flexible working to support a healthy work-life balance
• The chance to make a real impact on healthcare access and patient outcomes
• Being part of a growing global leader in medical technology

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

(Manager / Senior Manager Consultancy Equivalent)

• Shape the Future: Play a central role in reimagining healthcare and delivering meaningful change for patients and the NHS.

• Be Hands-On: Get stuck in—work side-by-side with clinical teams and stakeholders to bring innovative solutions to life, right where care happens.

• Lead with Ownership: Take charge of high-impact projects and see your ideas through with real autonomy.

• Build Relationships: Thrive in complex environments by managing diverse stakeholders and forging strong partnerships.

• Drive Engagement: Use your communication skills to connect teams, align goals, and keep everyone focused on success.

• Empower Change: Be right at the heart of partnerships that support the NHS’s ambition to deliver care differently, making the three big shifts a reality: sickness to preventions, analogue to digital, hospital to community,

• Hands-On Impact: This isn’t a desk-bound role. You’ll be on the ground, working in partnership with clinical and operational teams, bringing Boston Scientific’s world-class technology and solutions to life.

• Collaboration at its Core: Work collaboratively with Solution Architects, R&D, Marketing and cross-functional Boston Scientific teams, building strong relationships with stakeholders, driving projects, and championing best practice.

• Ownership & Autonomy: You’ll have significant responsibility and ownership over your projects, shaping delivery, tracking outcomes, and ensuring results are both measurable and meaningful.

• Variety & Challenge: Expect every day to be different—every project brings new stakeholders, clinical settings, technologies, and improvement goals. This is a role for someone who loves variety and thrives on challenge.

• Real Patient Impact: See the results of your work directly improve healthcare delivery and patient lives—every project, every day.
Who You Are

• You bring experience from a healthcare consultancy or NHS operational / improvement background, and you’re passionate about creating positive change in the NHS and wider healthcare sector.

• You’re a natural collaborator and relationship-builder, able to work closely with clinical staff and operational teams alike.

• You have a toolkit of skills—project management, data analysis, process reengineering, and stakeholder engagement—and you know how to use them in diverse, fast-paced clinical environments.

• You’re hands-on, resilient, and genuinely motivated by seeing change happen on the frontlines.

• You thrive on problem-solving, finding creative solutions to complex challenges, and can adapt quickly to new contexts.

• Above all, you believe in the mission: to help the NHS and healthcare providers deliver better care, more efficiently, for every patient.

Key Responsibilities

• Own the execution and delivery of healthcare solutions in partnership with NHS trusts, clinics, and care networks.

• Collaborate with Solution Architects and internal teams to define project goals, strategies, and solutions tailored to each customer’s needs.

• Lead and help develop our team of Solution Delivery Analysts.

• Work directly in clinical settings, engaging with frontline staff, collecting data, and implementing impactful change initiatives.

• Track and report on key outcomes, ensuring that improvements in patient access, throughput, and satisfaction are realised and sustained. Creating case studies.

• Support continuous learning by sharing insights and best practices across the organisation and the NHS network.

What You’ll Need

• Proven experience in healthcare consultancy, NHS operational / improvement, or similar roles. Think Manager/Senior Manager consultancy grade.

• Demonstrated project management skills and the ability to drive initiatives from concept to implementation.

• Excellent communication, relationship-building, and stakeholder engagement abilities.

• Adaptability, resilience, and a proactive, hands-on approach to problem-solving.

• A genuine passion for making healthcare better—for patients, staff, and the wider system.

=> EMEA

France-Île-de-France; Germany-Düsseldorf; Italy-Milan; Spain-Madrid; United Kingdom-Hemel Hempstead

Key Responsibilities:

• The role represents the Business Users in the Agile ERP team, working closely with Stakeholders to translate User Requirements into Business User Stories and the ‘Who, What, Why’ Acceptance Criteria.
• Coordinating and liaison with the other Magellan Workstreams, Strategic Integration Vendors, BSC BPL’s, SME’s, Communities of Practice’s, IT Solution Architects/COE and Stakeholders across the network to develop a strong and deep pool of expertise across Master Data Domains (Customer, Vendor, Product and Finance).
• Liaise with the Training team and Site Super Users/BPLs/SMEs to develop training plans for each of the key Applications to enhance the knowledge base across the Master Data workstream (Customer, Vendor, Product and Finance).
• Collaborate with the broader Magellan team, integrate with the overall Magellan Program Management role, IT Solution Architects/ COE and the other Magellan Workstreams in a Scalable Agile Framework/DevOps methodology, to enable rapid deployment.
• Building a cross functional, network-wide, team and collaborative matrix organisation, to deliver the Magellan Master Data (Customer, Vendor, Product and Finance) Transformation.
• Aligning Requirements, monitoring project plans, communicating with Stakeholders, co-ordinating the Requirements, Design, Build and Testing Phase and supporting the network-wide Deployment.
• Proactively influencing functionally, regionally, in the distribution network and divisional leaders in areas of new concepts, adoption of Best Practice and working to ensure understanding and translation of strategies, goals and the full scope of a Business Transformation initiative and simplify and standardise to best practice across Master Data Business processes and Applications.
• Review Data Quality rules as part of Data Governance and gather voice-of-customer to ensure the most appropriate and current business rules are observed and monitored
• Working within the Data Governance framework to ensure accurate and consistent data maintenance across BSC.
• Using metrics and analysis to hold Data Stewards accountable for their Data Quality
• Participate in meetings with influence and guide Data Lead SME’s on best practice and CI methodologies
• Gather voice-of-customer raised by the business in terms of user experience issues, as well as related expectations after issue resolution
• Investigate reasons for potential data issues and related alternative solutions
• Analyse, synthesise and communicate data and issues into business language, meaningful and insightful messaging and plans
• Disseminate best practices and standardisation in Master Data Management across BSC.
• Work closely with cross functional teams to establish processes, procedures and defined roles and responsibilities for master data management.
• Compile and present summarised progress updates in Integration Call meetings in collaboration with the deployment Data Lead, illustrating current data health, activities, issues and risks along with next steps

Education & Experience:

• Level 8 Bachelor’s degree in Business, Engineering, Science or applicable field required.
• 3+ years technical professional or operational experience in medical device field required.
• 3+ years of Systems/Applications experience as BPL/SME
• Working knowledge of SAP, Informatica and PLM systems and the broader Application Ecosystem, combined with knowledge of key business processes.
• Previous experience of a major program introduction/upgrade, ideally within an IT/Systems or Business representative role.
• A proven track record of Continuous Improvement, system upgrades/enhancements and proactive problem solving
• Demonstrated high degree of integrity, professionalism, and the ability to establish credibility
• High sense of urgency and commitment to execution.
• Previous experience of Scaled Agile Project Management an advantage and/or proven adaptability, comfortable with change and with a demonstrated ability to react and respond to a fast-changing environment.

Skills:

• Analytical, detail oriented and accurate
• Precise, methodical and respectful of procedures
• Ability to research and work on data
• Problem solving & insight generation skills
• Strong communication skills with employees at all levels including ability to translate distinct terminology differences between and for technical teams and business teams
• Strong relationship building skills and interfacing with stakeholders
• Ability to work in multiple virtual team’s
• Ability to execute repetitive activities if required
• Confidence in compiling and presenting metrics and updates to teams comprised of multiple levels

United Kingdom-Hemel Hempstead; United Kingdom-Chelmsford; United Kingdom-Harlow; United Kingdom-Watford

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role
The Field Clinical Specialist (FCS) provides field/remote clinical, technical and educational support to assigned accounts at a Territory, Regional, National or EMEA level.

Working with the electrophysiology (EP) portfolio, this role covers the North London region with travel for case support as and when required by client needs. Work is driven by Customer demand and pre-planned support requirements, and the primary focus is with case support, using clinical expertise to influence Customer usage of the full portfolio.

This remote field-based role offers a permanent position and requires extensive travel across the North London region (approx. four days per week).

Your responsibilities will include:

• Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
• Work is driven by Customer demand and pre-planned support requirements and may require occasional weekend work.
• Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
• Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
• Support the team to achieve projected sales goals and increase sales revenues.
• Develop a deep understanding on the workflows and specificities of each hospital and business relationships with healthcare personnel (e.g. through informal conversation, meetings, participation in conferences) to make new contacts in hospital departments and to identify key decision makers.
• Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Record customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provide education support on product usage and customer training.

• In this role, you will be responsible for the North London region.
• This remote field-based role requires frequent weekly travel (approx. four days per week) based on customer needs.
• On occasion, you may be required to support other colleagues and clients in South UK as and when needed.
• Occasional weekend work may be required based on customer needs.

What are we looking for in you:

• Clinical experience within Electrophysiology (EP) or Cardiac Rhythm Management (CRM), e.g., as a Field Clinical Specialist, Cardiac Physiologist, or similar.

• Successfully completed degree studies (or equivalent) within Biomedical Sciences or healthcare subject is beneficial.

• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel extensively as required by workload.
• Available for occasional weekend work.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Career development.
• Fast growing and innovative environment.
• A company team culture.
• International opportunities.
• Excellent training/development programs.
• A permanent position.
• A remote field-based role.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Key Responsibilities

• Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).

• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.

• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.

• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.

• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.

• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT

• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.

• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.

• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

=> EMEA

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Key Responsibilities

• Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).

• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.

• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.

• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.

• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.

• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT

• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.

• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.

• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

=> EMEA