Compliance Manager - Centre Excellence Emea jobs at Boston Scientific in Poland, Warsaw

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

(Regional Marketing support)

We are looking for a proactive, highly organized, and detail-oriented professional to join our Business Support Central team as a Business Support Partner. In this role, you will provide essential support to the EMEA Marketing team, helping drive the success of high-impact projects and international events.

As a key partner to our EMEA Sales & Marketing organization, you will play a pivotal role in coordinating international congresses and meetings, ensuring compliance, overseeing budgets, and supporting a variety of marketing activities. You'll serve as a central point of contact for internal teams, external agencies, and customers, helping to streamline communication and keep projects running smoothly.

This is an exciting opportunity to work in a fast-paced, collaborative, and global environment within one of the world’s leading medical device companies, where your work contributes to improving patient outcomes.

Key responsibilities will include:

• Coordinating and administering internal documents flow required in case of HCP interactions according to compliance requirements (requests management in the corporate system including HCP contract management/invitations letters, pre and post event documentation etc)
• Ensure compliance with internal policies, HCP contractual obligations, and local legal requirements depending on the country in the EMEA region
• Meetings coordination: support in the organization of medical events such as webinars, advisory boards and sales meetings: internal and external, registering meetings in CVENT
• Booking flights, hotels and restaurants, handling registrations, maintaining a regular exchange with participants to keep them informed
• Partner with commercial colleagues, congress organizers and/or external agencies to understand the required actions for specific events
• Support to spend and budget tracking of the supported business team
• Procurement: responsible for ordering products or services for third-party entities as needed, PO processing
• Invoice Handling: invoice processing, including payments follow-up and monitoring invoice status to ensure timely payments.
• Management of marketing materials stored in an external warehouse (ordering, arranging shipments at the request of business teams, monitoring stocks)
• Reference contact person for EMEA Sales & Mkt teams and international customers - obtain/provide information, answer queries related to established policies and procedures. Direct people to the appropriate resource
• As part of a Business Support team, provide support and collaborate with Business Support members when needed
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner

Our requirements:

• 1-3 years of experience in similar role in service/ support-oriented role
• Experience in meetings organization in a medical device company will be a plus
• Proactive and service-oriented mindset with the ability to work independently.
• Experience in cross-functional collaboration and stakeholder management.
• Very good organizational and task prioritization skills,
• Problem solving skills
• High attention to detail and keen to learn new skills
• Able to work independently and be part of the team
• Experience working in a multinational or cross-cultural environment is an asset
• Advanced level in use of Microsoft Office (Outlook, PowerPoint, Word, Excel)
• Digital tools knowledge will be valued
• Excellent verbal and written communication skills, including fluency in English is a must

We offer:

• Hybrid work model with flexibility.
• Work in an international, dynamic, and innovative environment.
• Access to cutting-edge tools and professional development programs.
• Career growth opportunities with mentoring, coaching, and global exposure.
• Comprehensive benefits package, including:
• Private healthcare (Lux Med VIP)
• Multisport card / Culture card
• Lunch card
• Life insurance
• Language courses
• Employee Assistance Program
• Employee Stock Purchase Plan (ESPP)
• Internal events & charity initiatives

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Poland-Warsaw; Poland-Łódź

Key Account Manager - New Cardio

A Key Account Manager (KAM) brings together all resources that are required to execute and implement solution driven sales strategies in selected key accounts and builds relationships with key clinical as well as influential administrative & economic decision makers.

Key Responibilities:

• Contribute with their field activity to maintain a strong knowledge of the industry, competitive landscape, customer needs and volumes in order to evolve and prioritise commercial strategies and programmes.
• Contribute to the definition of key value propositions per segment together with Marketing and the CCM/ Commercial teams.
• Provide Marketing & Commercial teams with market and field knowledge/ feedback for program definition, leveraging on the intelligence collected by the therapy focused Sales & Clinical teams.
• Responsible for key account segments: GPO’s, Tier 1 accounts and / or high value accounts (if applicable) where clinical activity is high and economical decisions can influence decision-making power. Important to therefore be involved directly with GPOs/ Purchase organizations/ Regional hubs or other centralized purchasing entities in a specific country as well as selected Tier 1 accounts.
• Provide inputs to develop innovative commercial deals centred on the entire product portfolio, value-added services and specific pricing conditions. Therapy area will remain the focus of the Sales teams.
• Responsible for integrating new products and services into existing deals.
• Engage and educate the economic customers and C-level toward equal partnerships driven by sound economic, financial and reimbursement aspects built on client commitment and contract compliance.
• Contribute to input for the AOP and Strat Plan.
• Share responsibility and collaborate with existing BSC sales roles in those accounts (E.G. RSM, AM):
• Share account knowledge;
• Conduct joint periodical business reviews to align on account planning and forecasts;
• Co-develop deals and pricing strategies; co-approve deals;
• Collaborate with the clinical selling organisation to harmonise account strategy and agreements.
• Interface with HS&P/ Strategic Account Manager (SAM) and participate in cross-divisional deals.
• May align with HEMA on the main Health Economics messages to be shared with customers in order to unveil the full benefits of BSC offerings; coordinate the delivery of these messages to customers.
• Work closely with Sales Operations teams in the delivery of regular and ad-hoc analyses and reports and the identification of business opportunities.
• Record customer information and activities in company's CRM system; uses the system as an alignment tool with other commerical roles.
• Core competencies: Market & Competitor Knowledge, Strategy Planning, Account Planning, Customer Understanding, External Stakeholder Management, Change Management, Communication & Influence

Key Requirements:

• Broad experience in sales/ hybrid role and possibly some experience in Key Account/ Solutions role within medical devices market – preferably cardiology
• Strong data management, analytical & strategic thinking and working style, coupled with entrepreneurial vision
• Fluency in English and Polish
• Readiness to travel within a whole country

What we offer:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact
• Fast Growing and innovative environment
• Language courses
• Free and confidential counselling support/program (Psychological, Financial, Legal)
• Parental leave policy
• Medical Care (Premium Package)
• Life insurance
• Lunch Card
• Employee Stock Purchase Plan
• Employee Savings Plan

About the role

The role of the
Account Manager

The role will be based in Central Poland, with possible nationwide responsibility.

Availability to travel within the assigned territory required for at least 70-75%.

Your responsibilities will include:

• Understands account’s unmet needs and expectations and consistently develops detailed account plans. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional targets.

• Being present in the OR to support product evaluations and provide technical assistance

• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information is timely updated into systems.

• Builds and maintains relationships with economic stakeholders, clinical KOL, s and engaging decision-makers to discuss commercial/clinical  programs and solutions.

• Device Management: monitor inventory levels, initiate logistics, i.e. shipments and movement tracking of products. Monitor the levels and expiration dates of products in the field. Coordinate communication between internal and external customers to facilitate material management.

• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.

• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.

What are we looking for in you:

• Minimum of 3 years of experience in a sales or hybrid role, preferably in Cardiology market

• Biomedical Engineering degree, Scientific degree, business education or nurse – would be an asset

• Fluency in English

• Experience in the distribution of medical devices, preferably in the hospital sector (beneficial)

• Good collaboration, communication and influencing skills

What we can offer to you:

• Work in an international environment

• Attractive benefits package, including Multisport Plus, Luxmed, lunch card, ESPP and language lessons

• Free and confidential counselling support/program (Psychological, Financial, Legal)

• Parental leave Policy

• Life insurance

• Employment contract

Key Responsibilities

• Supervise the HRSD Support team (to be organized by country/language).
• Act as a team leader: ensure onboarding activities, presence, availability, access rights, tools, etc.
• Participate in the development of a Service Delivery cross-training plan and ensure team members become appropriately trained.
• Escalation points for support team to resolve complex issues.
• Monitor tickets, activities & performance of the team daily.
• Ensure strong quality as well as productivity standards & accountability within the team.
• Coach team members to drive improvements and service standards.
• Build strong relationships with key customers & partners (HR Service Center (HRSC), Employees & HR community) to meet end-user expectations.
• Partner with the HRSC and EMEA HR Team to the tiered governance structure.
• Execute continuous improvement activities across HRSD Support Team and support HR Center of Excellence (CoEs) to improve core HR processes.
• Support Service delivery analysts in issue resolution by providing information on root-cause analysis and execute intervention plans to address issues systemically. Act as point of escalation for any issue resolutions with HR services provided.
• Participate in and represent EMEA region in regular HR Service Delivery activity/performance review meetings.
• Ensure work is supported by appropriate documentation which is reviewed, updated, and maintained on a routine basis.
• Partner with Regional Process Lead to ensure appropriate processes are in place.
• Support optimization and updates to HR processes (methods & procedures) working with the HRSC.
• Track Service Level Agreements (SLAs) and measure achievement against team/individual performance criteria.
• Monitor cases to ensure quality and consistency across EMEA by providing feedback and coaching HR Service Delivery Support team where necessary.
• Ensure services are delivered in compliance with corporate policies and procedures or any other federal / country regulation as requirements.
• Ensure that the HR Service Delivery Support team prioritizes activities in accordance with SLAs/Key Performance Indicators (KPIs).
• Oversee the dispatching of cases within the HRSD Support team.
• Monitor the volume of cases and activities against available resources.
• Escalate and solve difficult cases and manage customer relationships where necessary.
• Lead, develop and coach Support the team in their professional development needs by ensuring they receive ongoing regular feedback, training and help in identifying, supporting and achieving agreed development objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field.
• At least 5+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Experience managing and coaching a team.
• Language skills required English fluency required and another European language highly desired.
• Strong communication and writing skills in English and desirable in another European language
• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.
• Experienced in MS Office Applications (Excel, Word, PowerPoint).
• Analytical & problem-solving skills.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients
• Attention to detail: Ensuring accuracy and thoroughness in all tasks
• Team Collaboration: Ability to work effectively within a team and across departments
• Adaptability: Flexibility to handle changing priorities and workloads
• Leadership skills: ensure and assist the team to achieve business goals.
  

Key Responsibilities

• Monitor and validate inventory movements across company locations.
• Analyze inventory transactions and identify discrepancies; recommend corrective actions.
• Ensure accurate and timely reporting of inventory under US GAAP.
• Perform root cause analysis when processing issues occur and drive resolution.
• Collaborate with global and cross-functional teams to implement systematic solutions that enhance data accuracy.
• Identify opportunities for process improvement and support automation efforts.
• Ensure compliance with internal controls, reporting standards, and regulatory requirements.
• Contribute to a culture of inclusion, collaboration, and continuous improvement.

Required Qualifications

• Bachelor’s degree in Accounting or equivalent (Master’s degree a plus).
• CPA preferred.
• Minimum 3 years of accounting experience, preferably in a multinational environment.
• Strong knowledge of US GAAP and internal controls.
• Advanced Excel skills; familiarity with SmartView.
• Experience working with large data sets; ability to use analytics and automation tools.
• Excellent analytical and communication skills, with the ability to engage with global stakeholders.
• Strong organizational and time management skills; able to prioritize multiple tasks.
• Team-oriented with strong interpersonal skills.
• Results-driven and committed to continuous improvement and high-quality standards.

Preferred Qualifications

• Experience with SAP, Hyperion Financial Management, Tableau, or Alteryx.
• Background in public accounting or a mix of public/private experience

What We Offer

• Hybrid work model with flexibility.
• Work in an international, dynamic, and innovative environment.
• Access to cutting-edge tools and professional development programs.
• Career growth opportunities with mentoring, coaching, and global exposure.
• Comprehensive benefits package, including:
  • Private healthcare (Lux Med VIP)
  • Multisport card / Culture card
  • Lunch card
  • Life insurance
  • Language courses
  • Employee Assistance Program
  • Employee Stock Purchase Plan (ESPP)
  • Internal events & charity initiatives

Key Responsibilities

• Supervise the HRSD Support team (to be organized by country/language).
• Act as a team leader: ensure onboarding activities, presence, availability, access rights, tools, etc.
• Participate in the development of a Service Delivery cross-training plan and ensure team members become appropriately trained.
• Escalation points for support team to resolve complex issues.
• Monitor tickets, activities & performance of the team daily.
• Ensure strong quality as well as productivity standards & accountability within the team.
• Coach team members to drive improvements and service standards.
• Build strong relationships with key customers & partners (HR Service Center (HRSC), Employees & HR community) to meet end-user expectations.
• Partner with the HRSC and EMEA HR Team to the tiered governance structure.
• Execute continuous improvement activities across HRSD Support Team and support HR Center of Excellence (CoEs) to improve core HR processes.
• Support Service delivery analysts in issue resolution by providing information on root-cause analysis and execute intervention plans to address issues systemically. Act as point of escalation for any issue resolutions with HR services provided.
• Participate in and represent EMEA region in regular HR Service Delivery activity/performance review meetings.
• Ensure work is supported by appropriate documentation which is reviewed, updated, and maintained on a routine basis.
• Partner with Regional Process Lead to ensure appropriate processes are in place.
• Support optimization and updates to HR processes (methods & procedures) working with the HRSC.
• Track Service Level Agreements (SLAs) and measure achievement against team/individual performance criteria.
• Monitor cases to ensure quality and consistency across EMEA by providing feedback and coaching HR Service Delivery Support team where necessary.
• Ensure services are delivered in compliance with corporate policies and procedures or any other federal / country regulation as requirements.
• Ensure that the HR Service Delivery Support team prioritizes activities in accordance with SLAs/Key Performance Indicators (KPIs).
• Oversee the dispatching of cases within the HRSD Support team.
• Monitor the volume of cases and activities against available resources.
• Escalate and solve difficult cases and manage customer relationships where necessary.
• Lead, develop and coach Support the team in their professional development needs by ensuring they receive ongoing regular feedback, training and help in identifying, supporting and achieving agreed development objectives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field.
• At least 5+ years of experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Experience managing and coaching a team.
• Language skills required English fluency required and another European language highly desired.
• Strong communication and writing skills in English and desirable in another European language
• Experience with Workforce and case management systems, preferred experience with SuccessFactors and ServiceNow.
• Experienced in MS Office Applications (Excel, Word, PowerPoint).
• Analytical & problem-solving skills.

Additional Qualifications & Competencies:

• Customer service orientation: ability to provide excellent support and service to internal and external clients
• Attention to detail: Ensuring accuracy and thoroughness in all tasks
• Team Collaboration: Ability to work effectively within a team and across departments
• Adaptability: Flexibility to handle changing priorities and workloads
• Leadership skills: ensure and assist the team to achieve business goals.
  

About the Role

In EMEA Payroll Accounting Analyst role, you'll oversee payroll accounting in Germany, with potential expansion over time to other countries. You'll handle month/quarter/year-end close processes, control payroll accounts, and resolve discrepancies. You'll collaborate with payroll, finance, and third-party vendors, and participate in projects like the Magellan Project to implement SAP S/4 HANA in EMEA. You'll also identify process improvements and ensure compliance with corporate policies and standards. This is a great opportunity to make a significant impact and grow your career!

What can we offer to you

• Market competitive total cash compensation package – base pay, language allowance, and annual bonus plan
• Attractive benefit and well-being package to Fit Your Life, including Sport and Culture Schemes (Multisport Plus or Edenred Sport & Culture), Healthcare Scheme (LUX MED), Lunch Card (Edenred), Group Life Assurance (UNUM), Business Travel Insurance (CIGNA) Employee Stock Purchase Program (ESPP), Employee Capital Plan (PPK), Saving Plan, Employee Assistance Program (EAP)
• Extensive professional development programs to support your career growth - language courses, Educational Assistance Program (EAP), Coaching Program, and GBS Mentorship Program
• Permanent position – 3-month probation period contract followed by a contract for indefinite period
• Hybrid work model – requiring employees to be in our Warsaw, Poland office at least three days per week
• Diverse culture with a focus on personal development and continuous improvement
• Opportunity to join Employee Resource Groups (ERGs) voluntary, company-sponsored organizations dedicated to fostering a diverse and inclusive work environment
• Work in an international environment at a global medical device company
• Being part of an exciting growing GBS Global Payroll Team

What are your responsibilities

• Oversee end-to-end payroll accounting process in Germany, and potentially in other countries in the future
• Execute month/quarter/year-end close payroll accounting processes to ensure timely and accurate financial close reports preparation
• Control general ledger payroll accounts, balance sheet reconciliations, and journal entries
• Resolve month/quarter/year-end discrepancies to maintain clean balances
• Closely partner with payroll, finance, chief accountant, and third-party payroll vendor
• Provide backup for payroll analysts, and payroll accounting analysts as appropriate
• Proactively identify end-to-end payroll accounting process optimization opportunities
• Participate in implementing quality and control requirements
• Participate in various project including Magellan Project aiming to implement SAP S/4 HANA system in EMEA
• Adhere to global / local corporate policies, statutory, regulatory, and legal requirements, GAAP principles, SOX, Corporate Audit & Compliance, Ethical, and Quality standards
• Comply with Key Performance Indicators (KPI’s) and Operational Performance Indicators (OPI’s) as defined by GBS
• Prepare, update, and maintain Standard Operating Procedures (SOP’s)

What are we looking for in you

• Min. bachelor’s degree in finance, accounting, or a related field
• 3+ years of professional accounting experience that demonstrates the necessary skills and knowledge
• Demonstrated working knowledge of financial, HR, and payroll systems like SAP S/4 HANA, SuccessFactors, and SD Worx Accurat HCM
• Solid understanding of key payroll and payroll accounting business processes
• Proven ability to act with integrity and professionalism while building credibility with diverse stakeholders
• Strong organizational skills with the ability to prioritize tasks and meet deadlines in a dynamic work environment
• Demonstrated adaptability with a capacity to effectively respond to evolving business needs in a fast-paced setting
• Problem solving and analytical skills, with great attention to detail
• Literacy in Office 365 in particular very good Excel skills
• Professional working proficiency language skills in English.

Additional beneficial skills; however, not required

• Advanced degree in a related field.
• Professional working proficiency language skills in German.