Principal Business Partner - City jobs at Boston Scientific in Mexico

Key Responsibilities

• Strategic Partnership: Act as the primary IT advisor to business leaders, participating in board meetings and influencing strategic decisions to ensure technology investments deliver measurable business value.
• Business Relationship Management: Build and maintain strong relationships with business stakeholders, understanding their needs, challenges, and opportunities. Translate business requirements into actionable IT initiatives.
• Portfolio & Demand Management: Lead the identification, prioritization, and delivery of IT projects that support business goals. Ensure transparency and alignment of IT investments with business strategy.
• Hands-On Leadership: Be actively involved in project delivery, issue resolution, and change management. Roll up sleeves to support teams, troubleshoot problems, and ensure successful outcomes.
• Change Agent: Drive digital transformation and process improvement initiatives. Advocate for innovation and continuous improvement, leveraging technology to optimize business operations.
• Value Realization: Define and track KPIs to measure the impact of IT solutions. Ensure that IT services and projects deliver tangible business benefits.
• Stakeholder Communication: Communicate complex IT concepts in business terms to senior leaders and board members. Prepare and deliver presentations, reports, and business cases.
• Governance & Compliance: Ensure IT initiatives comply with corporate policies, regulatory requirements, and industry best practices.
• Team Collaboration: Work closely with IT delivery teams, vendors, and cross-functional partners to ensure seamless execution of projects and services.

Must Haves:

• B.S. degree in Computer Science or a related discipline
• 8+ years of experience in system architecture/design/delivery
• Fluent in English and Spanish
• Strong business acumen and understanding of business processes in a multinational environment Ability to analyze, optimize, and implement business processes, ensuring that technology solutions are designed to support and enhance end-to-end business workflows. Prioritize process improvement and operational excellence over a purely technology-first approach
• Experience managing complex portfolios and leading change initiatives
• Track record of driving innovation and continuous improvement
• Strong negotiation/facilitation skills
• Experience with complex RFQs and RFPs; experience as negotiator with vendors for relevant products and services
• Able to communicate effectively at all levels within the organization
• Able to work on a team, in person, and in a collaborative virtual setting
• Hands-on approach with a willingness to get involved in project delivery and problem-solving
• Strong analytical and problem-solving skills
• Self-motivated, self-directed, adaptable
• Strong organizational skills, experience leading large development teams and strategic initiatives

Nice to Haves:

• Master’s degree in business administration or related areas
• Although not required, proven experience in the following areas is preferred: MedTech/Healthcare industry, closed loop sales and marketing, customer relationship management, sales enablement technologies, analytics, defining user journeys, and developing a 360 view of the customer
• Portuguese speaking skills

Required Qualifications:

Experience:Minimum 3–5 years in a customer service or client-facing role, preferably in the medical device, pharmaceutical, or healthcare industry.

Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office Suite (Excel, Outlook, Word) and ERP preferably SAP.

Others:

• Demonstrated ability to manage complaints, resolve issues effectively, and maintain a positive customer experience.
• Strong knowledge of Order Management workflow and OTC (Order to Cash).
• Strong interpersonal skills with empathy, patience, and professionalism.
• Moderate knowledge of accounting movements like Billing, Credit/Debit Notes, Free of Charge Billing.
• Ability to work cross-functionally with internal departments such as Sales, Finance, Regulatory, and Logistics, Planning, etc.
• Excellent verbal and written communication skills

Desire Qualifications:

• Intermediate to advanced English proficiency 70%
• Strong attention to detail and ability to prioritize multiple tasks under tight deadlines.
• Solves problems considering common practice or procedures; determines appropriate action by analyzing possible solutions and their impact on business or technology using practical experience, judgment and precedents
• Receives a moderate level of guidance and direction
• Understanding of quality systems and regulatory requirements in a highly regulated industry supporting the internal and external audits.

About the Role:

Developing and executing optimal Sourcing strategies, for all Indirect sourcing categories, through the selection, development and management of supplier relationships. Drive sourcing/supplier initiatives to meet overall requirements while implementing sustainable cost reduction & service improvements.

Indirect Sourcing Vision

• Drives best practices in the site in support of becoming a World Class Sourcing Organizations
• Strives to be a trusting, reliable, credible and insightful advisor to BSC stakeholders.
• Committed to continuous improvement across Indirect Sourcing processes.
• Provides strategic influence while building value-adding relationships with key suppliers and internal customer groups by applying advanced knowledge of purchasing principles, practices, tools and technology.
• Identifies and works closely with requestors, Sourcing Specialist, and Sourcing Manager, Global Sourcing and individuals from other divisions/plants and countries/regions to identifying and executing Cost Reduction opportunities.
• Optimize the sourcing and procurement processes. They will benchmark best practices externally & internally and apply Lean concepts, supported by analytics, to design and implement optimally effective processes.

Indirect Spend Excellence & Strategic Sourcing

• Collaborates with the site to identify spend reduction opportunities with Indirect Suppliers
• Develops and leads the implementation of sourcing strategies for the site.
• Works closely with stakeholders to conduct sourcing processes & RFPs according to BSC policies.
• Ensures stakeholders and suppliers comply with BSC sourcing procedures and policies.
• Optimizes sourcing processes with the use of E-Sourcing and Reverse Auctions Tools.
• Leverages spend within assign region and Global Team sourcing for BSC.
• Develop and lead the implemented of Procurement & Sourcing Strategies, resulting in a strong supply base that continuously creates a sustainable competitive advantage.

Indirect Supply Management

• Ensure contract management tools are used that will drive best in class supply management processes with Indirect suppliers.
• Segments indirect suppliers into strategic, preferred and standard suppliers.
• Develops, implements and manages processes for supply-related problem resolution.
• Develop Annual Sourcing Business Plans that will reflect year-over-year cost reductions, quality enhancements and overall continuous improvement.
• Reviews, assesses and maintains a base line costing model for the key spend items in each commodity that is aligned with the strategic direction of the function or commodity and continually identifies and refreshes the model based on market dynamics.
• Supports the creation, approval, and implementation of new company-wide policies. Works with Management to implement trending, monitoring and enforcement mechanisms.
• Leads contract negotiations, contract management, and vendor management activities such as actionable business reviews with preferred and strategic Indirect suppliers at the site.

What we're looking for:

• Bachelor degree in Business Administration, Economy, Foreign trade, International Relations, Engineering, or related field.
• Advanced/Fluent English and Spanish Level required.
• Experience: At least 5 years in Strategic Sourcing / Procurement.
• Technical Competencies: Strategic Sourcing Methodology, Excel Advance, SAP / Ariba, Power Point is desired.
• Communicative, flexibility, resilience, self-management, leadership are behaviors appreciated.

Key Responsibilities

• Sales Data Analysis & Visualization (SFDC & Tableau)

Design and maintain dynamic dashboards and reports to monitor KPIs, identify trends, and uncover opportunities for improvement.

• CRM Administration (Salesforce)
  Manage and optimize Salesforce workflows, automate processes, and provide user support to ensure system efficiency and adoption.

• Cross-Functional Collaboration Work with Sales, Marketing, Finance, and Operations to align data strategies with business objectives, supporting initiatives and enabling agile action.

• Commercial Optimization
  Propose data-backed solutions to improve sales productivity, territory management, and closing effectiveness.
• Reporting & BI Automation
  Develop and maintain territory maps, SOPs, and business reports using tools such as Tableau, SAP, SFDC and other BI platforms.

Required Qualifications

• Bachelor’s degree in engineering, Computer Science, Business Analytics, or related fields.

• Experience with CRM, preferably Salesforce and Tableau, plus knowledge of data programming languages.

• Strong presentation and communication skills.
• Based in Mexico City with availability for hybrid work.
• English level B2 or above

Preferred Attributes

• Negotiation and relationship-building skills.
• Results-oriented mindset with a sense of urgency.
• Emotional intelligence, resilience, and learning agility.
• Self-directed and proactive approach to problem-solving

Responsibilities

• Educate on and support safe and effective use of products to physicians and allied health personnel.
• Bring innovative solutions that will help our customers address their unmet business needs for the purpose of achieving sales plan.
• Support revenue growth in endobariatric accounts by fostering strong customer relationships and executing all sales/marketing initiatives and programs.
• Identify opportunities and needs of existing endobariatric accounts including staff training, increasing product/procedure awareness, and providing clinical and aftercare support, as needed.
• Capture and structure information from the field producing updated market mapping and business sizing.
• Identify and develop new endobariatric accounts primarily through working with local sales teams Develop, lead and manage the execution of new product launches.
• Review scientific/clinical literature with customers that supports the continued use of endobariatric products
• Educate accounts on product, data, and aftercare through in-service and ongoing training with physicians and staff.
• Deliver tools and resources that will help accounts to improve the quality and integrity of patient care as well as to assist in meeting business objectives.
• Work with Sales and Marketing leadership to develop and leverage sales/marketing resources and programs to drive growth of endobariatric products.

Required qualifications

• Bachelor’s degree in: Marketing, Administration, Health related.
• M.B.A. or master's degree preferred.
• 5+ years of medical device sales and/or downstream marketing experience
• Be an initiative-taker/self-starter with strong time management and planning skills, have the ability to target accounts and achieve results through a daily action plan.
• Strong leadership skills focused on collaboration (internal/external) and execution/results Understanding of business and financial terms
• Proactivity, emotional intelligence, agility & learning communication.
• Proficient in English
• Strong organizational, selling, presentation and communication skills

Preferred qualifications:

• 3+ years of bariatric surgery, plastic surgery, and/or general surgery sales and marketing experience.
• Demonstrated ability to manage complexity and work in an environment of change
• Experience managing CRM software - Salesforce.
• Experience leading and managing a team.
• Overnight travel required: 2-3 days / week (40% - 60%)

Key Responsibilities

Design and execute the local marketing plan aligned with BU, LATAM, and global priorities.

Lead product and therapy development initiatives for the URO portfolio in Mexico.

Develop and maintain strong relationships with HCPs, medical societies, and clinical leaders.

Manage the full marketing operating budget (OPEX) with discipline and accountability.

Supervise and coach two direct reports, building a culture of growth, trust, and performance.

Ensure internal alignment, timely reporting, and performance tracking across key metrics.

Qualifications & Experience

Bachelor’s degree in Marketing, Business Administration, or related field; MBA is a plus.

1–3 years in a marketing manager role in the pharmaceutical or medical device industry.

Proven ability to develop strategy and translate it into execution.

Experience working cross-functionally and influencing without authority.

Fluent in Spanish and English.

Availability to travel frequently; US visa preferred.

Key Competencies

Strategic and analytical thinking.

Strong interpersonal and stakeholder management skills.

Executional excellence with attention to detail.

Leadership with empathy, accountability, and adaptability.

What You'll Do:

• Support data management and reporting for sales, marketing, and finance teams.
• Create and monitor key performance indicators (KPIs).
• Conduct descriptive data analyses to generate business insights.
• Learn about database management, dashboard creation, and statistical analysis applications.

Who We're Looking For:

• University student from 5th semester onwards in: Economics, Business Administration, Engineering, Informatics, Actuarial Science, Marketing, Finance, or related fields.
• Fluent in Spanish and intermediate to advanced English.
• Proficient in tools such as Excel, Power BI, Tableau, Power Automate, and Copilot.

Key Competencies:

• Learning agility
• Critical thinking
• Effective communication
• Attention to detail
• Adaptability and flexibility
• Teamwork

What You'll Gain:

• Hands-on experience analyzing large data sets and drawing structured conclusions.
• Ability to build dashboards from scratch.
• Development of soft skills in a corporate environment.
• Participation in field visits and interviews with strategic stakeholders.