Customer Care Intern jobs at Boston Scientific in Italy, Milan

Your Responsibilities Will Include:

• Assist in collecting, compiling, and analyzing data to maintain accurate and timely records for sponsorship invoices, ensuring alignment with supporting documentation.
• Collaborate with the Business Support Team to gather data, ensuring accuracy and efficiency.
• Review and analyze data received from Business Units and other teams (e.g., Global Business Services).
• Ensure accuracy of various areas while performing month-end close including General ledger, accruals, VAT, Fixed Asset, Operating expense
• Provide support to accounting team members with day-to-day financial tasks and activities.
• Help prepare reports by gathering and analyzing information.
• Support to SOX program
• Ensure compliance with internal finance policies and procedures.
• Assist in preparing and organizing documentation required for audits.
• Participate in identifying opportunities for process improvements and standardization across multiple legal entities.
• Contribute to creating monthly and ad hoc financial reports.
• Work effectively with diverse teams to support the achievement of organizational goals.

What Are We Looking For in You:

• Graduated or studying a Bachelor’s degree or higherin Business Administration or related field
• Fluency in English (B2+ level)
• Goods skills in Excel
• Knowledge of SAP is a plus
• Eager to learn new tasks and to work in a stimulating multinational environment
• Analytical thinking
• Autonomous decision-making
• Good Communication
• Good team player
• Passionate and curiosity for finance and compliance matters

What We Can Offer To You:

• 6-month paid internship (with the possibility to renew it for 6 more months)
• Working in an international environment
• Inspirational colleagues & culture
• A team-oriented company culture
• International opportunities
• Possibility to make an impact
• Fast Growing and innovative environment.

Start date: January 2026

: on our Milan offices, on a hybrid work mode schedule.

Your Responsibilities Will Include:

• Assist in collecting, compiling, and analyzing data to maintain accurate and timely records for sponsorship invoices, ensuring alignment with supporting documentation.
• Collaborate with the Business Support Team to gather data, ensuring accuracy and efficiency.
• Review and analyze data received from Business Units and other teams (e.g., Global Business Services).
• Ensure accuracy of various areas while performing month-end close including General ledger, accruals, VAT, Fixed Asset, Operating expense
• Provide support to accounting team members with day-to-day financial tasks and activities.
• Help prepare reports by gathering and analyzing information.
• Support to SOX program
• Ensure compliance with internal finance policies and procedures.
• Assist in preparing and organizing documentation required for audits.
• Participate in identifying opportunities for process improvements and standardization across multiple legal entities.
• Contribute to creating monthly and ad hoc financial reports.
• Work effectively with diverse teams to support the achievement of organizational goals.

What Are We Looking For in You:

• Graduated or studying a Bachelor’s degree or higherin Business Administration or related field
• Fluency in English (B2+ level)
• Goods skills in Excel
• Knowledge of SAP is a plus
• Eager to learn new tasks and to work in a stimulating multinational environment
• Analytical thinking
• Autonomous decision-making
• Good Communication
• Good team player
• Passionate and curiosity for finance and compliance matters

What We Can Offer To You:

• 6-month paid internship (with the possibility to renew it for 6 more months)
• Working in an international environment
• Inspirational colleagues & culture
• A team-oriented company culture
• International opportunities
• Possibility to make an impact
• Fast Growing and innovative environment.

Start date: January 2026

: on our Milan offices, on a hybrid work mode schedule.

Your Responsibilities Will Be:

• (60%) Support the organization the proctoring activity:

• Plan and Perform Proctoring activity & travel logistics with Boston Scientific Therapy Representatives, Travel Agency & other partners.
• Manage the proctoring days request across Europe, Middle east, Africa as well as managing the proctor’s availability agenda.
• Contribute to accelerating the exit of doctors in training, in compliance with regulatory rules.

• (30%) Support in management a pool of proctors:

• Establish Healthcare Professionals contracts and administrative documentation according to internal rules and regulations.
• Follow up on proctors’ invoices with supporting documentation and in accordance with internal compliance rules.
• Ensure logistics and communication when organizing meetings/sessions involving proctors.
• Prepare monthly KPI reporting.

• (10%) Follow up on HCP certification in eCare Platform:

• Update Physicians information in eCare platform.
• Collect and report any discrepancies, bugs in eCare.

What Are We Looking For In You:

• Graduated in a Bachelor or Master-Degree in Communication, Sales & Marketing, or related fields.
• Experience in Medical Device Industry is a plus.
• Fluent in English (B2+)
• Process development and optimization mindset

• Good knowledge and confidence in Office package
• Customer facing experience with the ability to remain calmunder pressure in dealing with issues in a professional manner
• Professionalism and experience in communication with high level stakeholder both through mail than through calls
• Team player

What can we offer you:

• A paid internship experience (6 months of duration, renewable for 6 further months);
• Working in an international environment;
• Possibility to make an impact;
• Fast growing and innovative environment;
• A team-oriented company culture.

in our offices in Milan, on a hybrid working schedule.

Start date:December 2025

Your Responsibilities Will Include:

• Reading and analysis of Tender notices
• Support in the preparation of technical documentation, contracts and offers for medical devices and services according to the Company procedures & guidelines, to the Customer specifications and to the Italian Law (Codice degli Appalti), in collaboration with Tender Department
• Accurate and timely submission of all the assigned tasks.
• Collaboration with the Sales Team to identify the best Customer proposal leveraging products, services and solutions available.
• Collaboration with all the functions in charge for the preparation of technical and administrative documents needed for tenders and contracts submission.
• Daily use of the software tools available for tenders/offers/contracts preparation.
• Support in the tender analysis and follow-up to the Commercial Contracting Manager.
• Usage of tender notices info for market intelligence report (excel)
• Support to Marketing for bureaucratic events management

What Are We Looking for in You:

• Analytical problem solver;
• Excellent organizational skills
• Capable of using and understand Legal jargon;
• High attention to details and preciseness;
• Excellent verbal and written communication;
• Used to work under pressure and with tight deadlines;
• Excellent team building skills;
• Familiar with software tools like Outlook, Word, PowerPoint and Excel;
• Good level of English (B2 level or higher)
• Knowledge of the Italian Tenders Law (Codice degli Appalti) is a plus.

What We Can Offer To You:

• A paid internship experience (6 months of duration, renewable for 6 further months);
• Working in an international environment;
• Possibility to make an impact;
• Fast growing and innovative environment;
• A team-oriented company culture.

Planned starting date:October 2025

Italy-Milan; France-Île-de-France; Germany-Düsseldorf; Spain-Madrid; United Kingdom-Hemel Hempstead

Process enhancement & Tools

• Act as business leader in projects, implementing new processes and tools within the organization. Creating associated program to develop them. Drive adoption and training programs
• Continuously improving & optimizing our processes and develop new capabilities

• Partnering with the CoE to optimize processes and ensure successful integration of EMEA/Global initiatives
• Take the lead on developing our RS digital roadmap.
• Capture VOC from both external and internal parties, work together with cluster RS managers on execution

Sales Analytics

• Identifying reporting needs, facilitating design of dashboards and supporting rollout and adoption in Remote Sales team. Defining data and the process to capture that data to make business decisions
• Working with analyst and FP&A to support key commercial processes like territory and target setting, StratPlan and ad hoc analysis to deep in any identified areas.
• Provide insights and data to the RS EMEA team to help decision making and business cases for change

What we are looking for:

• At least 5 years in a similar role
• Leadership without authority
• Working in a highly matricial organization
• Strong communication, interpersonal and relationship building skills
• Ability to lead projects
• Strong analytical skills
• Direct CRM experience, preferably in Sales cloud, and in other relevant tools for Remote Sales organizations.
• Excellent understanding of the Commercial function preferably in the Medical Device industry. Previous exposure to a Remote Sales environment would be a plus.
• Good understanding of business Information and Reporting Systems
• Fluent in English

Your Responsibilities Will Include:

Ensure accuracy of various areas while performing month-end close including General ledger, accruals, VAT, Fixed Asset, Operating expense

Compiles and analyzes financial information through preparation of reports

Takes an active interest in seeking opportunities for continuous improvement, standardizing processes across multiple legal entities.

Support and provide documentation for audits

Support to SOX program

Help prepare reports by gathering and analyzing information.

Ensure compliance with internal finance policies and procedures.

Assist in preparing and organizing documentation required for audits.

Assist in collecting, compiling, and analyzing data to maintain accurate and timely records for sponsorship invoices, ensuring alignment with supporting documentation.

What Are We Looking For in You:

• /Graduating on a Bachelor’s degree or higherin Business Administration or related field
• Fluency in English (B1+ level)
• Goods skills in Excel
• Eager to learn new tasks and to work in a stimulating multinational environment
• Analytical thinking
• Autonomous decision-making
• Good Communication
• Good team player
• Passionate and curiosity for finance and compliance matters

• 6-month paid internship(with the possibility to renew it for 6 more months)
• Working in an international environment
• Inspirational colleagues & culture
• A team-oriented company culture
• International opportunities
• Possibility to make an impact
• Fast Growing and innovative environment.

Start date: July 2025

: Milan (Hybrid), Italy

Your Responsibilities Will Include:

• Reading and analysis of Tender notices
• Support in the preparation of technical documentation, contracts and offers for medical devices and services according to the Company procedures & guidelines, to the Customer specifications and to the Italian Law (Codice degli Appalti), in collaboration with Tender Department
• Accurate and timely submission of all the assigned tasks.
• Collaboration with the Sales Team to identify the best Customer proposal leveraging products, services and solutions available.
• Collaboration with all the functions in charge for the preparation of technical and administrative documents needed for tenders and contracts submission.
• Daily use of the software tools available for tenders/offers/contracts preparation.
• Support in the tender analysis and follow-up to the Commercial Contracting Manager.
• Usage of tender notices info for market intelligence report (excel)
• Support to Marketing for bureaucratic events management

What Are We Looking for in You:

• Analytical problem solver;
• Excellent organizational skills
• Capable of using and understand Legal jargon;
• High attention to details and preciseness;
• Excellent verbal and written communication;
• Used to work under pressure and with tight deadlines;
• Excellent team building skills;
• Familiar with software tools like Outlook, Word, PowerPoint and Excel;
• Good level of English (B2 level or higher)
• Knowledge of the Italian Tenders Law (Codice degli Appalti) is a plus.

What We Can Offer To You:

• A paid internship experience (6 months of duration, renewable for 6 further months);
• Working in an international environment;
• Possibility to make an impact;
• Fast growing and innovative environment;
• A team-oriented company culture.

Planned starting date:July- August 2025