Senior Lead Health Economics & Market Affairs jobs at Boston Scientific in India, Gurugram District

About the role: Senior KAM

We are seeking an accomplished Key Account Professional to oversee and strengthen relationships with our most significant clients—namely, hospital groups responsible for the highest proportion of private sector revenue. The successful candidate will excel at cultivating robust partnerships with strategic customers, identifying organizational needs, and aligning them with the company’s solutions to ensure mutual success. As the primary point of contact for key accounts, this individual will proactively anticipate client requirements, coordinate internal resources to meet deadlines, and contribute to client achievement. The overarching objective is to sustain and expand our business for long-term growth by:

• Acquiring and maintaining enduring relationships with key customers through a comprehensive understanding of their requirements.
• Building and leveraging relationships with influential clinical, administrative, and financial decision-makers (including CXOs) within targeted organizations.
• Designing and executing effective partnership solutions and sales strategies to position the Organization as a partner of choice, differentiating us from traditional vendors.

Job Responsibilities:

• • Establish trust-based relationships with major accounts to reinforce the perception of the company as a valued partner.
  • Thoroughly understand critical customer needs and requirements.
  • Expand client relationships by consistently proposing relevant solutions that align with customer objectives.
  • Ensure timely delivery of appropriate products and services.
  • Serve as the communication conduit between key clients and internal teams.
  • Address and resolve client issues and complaints to maintain longstanding trust.
  • Generate new sales opportunities that foster sustainable relationships.
  • Prepare regular progress and forecast reports for both internal and external stakeholders using key account metrics.
  • Lead contract negotiations and facilitate agreements covering all company products.
  • Develop comprehensive bundles of products and value-added services under a unified company offering.
  • Identify opportunities to broaden collaboration in product adoption, operational improvements, and patient care advancements.
  • Create and implement strategic partnership plans, encompassing joint initiatives, pilot programs, and innovation projects.
  • Analyze market trends to assess customer needs, sales potential, pricing, and discount structures, formulating strategies that drive win-win outcomes for both parties.
  • Monitor national reimbursement trends, developing strategies to secure and maintain company products within reimbursement frameworks.
  • Define negotiation parameters in economically challenging client situations.
  • Stay informed on industry and competitor developments to sharpen competitive positioning.
  • Maintain awareness of industry trends and their implications on country-level sales activities.
  • Lead or participate actively in cross-functional teams.

Your Experience:

• Bachelor’s degree in Business, Life Sciences, or related field; MBA or advanced degree preferred.
• Minimum 8 years’ experience in strategic account or partnership management within MedTech, medical devices, or healthcare.
• Proven success managing partnerships with large hospital systems or healthcare networks.
• Expertise in negotiating contracts, pricing, and annual volume rebate agreements.
• Outstanding negotiation, communication, and consultative selling abilities.
• Strategic thinker with strong project management and execution skills.
• Data-driven approach, adept at analyzing clinical, operational, and financial insights.
• Familiarity with MedTech regulatory requirements, hospital procurement, and clinical workflows.
• Proficiency in CRM platforms and healthcare account management tools is advantageous.

Claudia Ardelean
Radhika Kapoor

Key Responsibilities:

1. AI Strategy and Implementation:
• Drive the adoption and strategic integration of AI and automation within the PTP service line.
• Develop customized AI strategies that align with the unique requirements of the business.
• Identify and prioritize opportunities for automation that enhance operational efficiency and business growth.
• Partner with PTP and GPO leadership to ensure AI initiatives are aligned with broader business objectives.
2. Project Management:
• Lead the execution of prioritized AI and automation projects, managing them from inception to completion.
• Develop and manage comprehensive project plans, timelines, budgets, and resource allocation.
• Coordinate cross-functional teams, ensuring effective communication and collaboration between business and technical teams.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project delivery.
3. Business Analysis:
• Collaborate with stakeholders to gather and document business requirements for AI initiatives.
• Conduct market research and competitive analysis to identify opportunities for AI-driven innovation.
• Analyze business processes to identify areas where AI can add significant value and improve efficiency.
• Translate complex technical concepts into clear, actionable insights for non-technical stakeholders.
4. Stakeholder Management:
• Engage with business leaders and clients to understand their strategic goals and how AI can support them.
• Provide regular updates and status reports to stakeholders, ensuring alignment between stakeholder needs and project deliverables.
• Foster a culture of innovation and strategic thinking within the PTP service line by promoting the benefits of AI and automation.
5. Innovation and Continuous Improvement:
• Apply technical knowledge to assess and recommend new AI tools and platforms that can drive innovation.
• Escalate issues and coordinate resources to resolve challenges in AI implementation.
• Conduct post-implementation reviews to assess project outcomes, identify lessons learned, and suggest areas for improvement.
• Foster a continuous improvement mindset, encouraging the exploration of emerging AI technologies and methodologies.
6. Documentation and Reporting:
• Maintain detailed project documentation, including business cases, project charters, and change requests.
• Track and report on key performance indicators (KPIs) to measure project success and business impact.
• Ensure comprehensive records of project activities, decisions, and lessons learned are maintained for future reference.

Qualifications:

• Experience:
• 5+ years of experience in business analysis, project management, or a related field, with a focus on AI and automation.
• Proven track record of successfully leading and delivering AI/automation projects within a corporate environment.
• Education:
• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.
• Advanced degree or certification in AI, Project Management, or a related discipline is a plus.
• Technical Skills:
• Strong understanding of AI concepts, particularly in the context of business applications.
• Proficiency in project management tools (e.g., Jira, Asana, Microsoft Project).
• Experience with data analysis and visualization tools (e.g., Excel, Tableau, Power BI).
• Familiarity with software development lifecycle (SDLC) and agile methodologies.
• Soft Skills:
• Excellent analytical and problem-solving abilities.
• Strong communication and interpersonal skills, with the ability to work effectively across business and technical teams.
• Ability to manage multiple projects simultaneously and deliver on tight deadlines.
• Strategic thinker with a focus on driving business value through AI and automation.
• Bonus Skills:
• Experience with Generative AI or other advanced AI technologies.
• Certification in project management (e.g., PMP, Scrum Master).
• Experience with process modeling tools (e.g., BPMN, Visio).

India-Haryana, Gurgaon

About the position:

Key Responsibilities:

• Lead the design, development, and deployment of scalable Salesforce solutions across initiatives like AOP Feedback, Tableau Integration, and Territory Action Planning.
• Collaborate with cross-functional teams including Admin, Marketing, and Analytics for solution alignment and delivery.
• Guide and mentor junior developers to ensure quality, consistency, and timely delivery.
• Take ownership of project timelines, task prioritization, and phased implementation planning.
• Work closely with the SFDC Product Owner to track progress using tools like Jira and participate in agile ceremonies.
• Serve as backup lead for critical activities including scrum master support, testing, and Jira process management during leadership absence.
• Remain flexible and responsive to ad-hoc development or configuration requests.

Basic Required:

• B.E./B.Tech (any field) OR BCA+MCA.
• 4-7.5 Years of experience to be considered.
• Hands-on Salesforce development experience (Apex, Lightning Components, Flows, SOQL).
• Strong knowledge of Salesforce configuration, declarative tools, and platform limits.
• Experience with integrations such as REST/SOAP APIs or Tableau.
• Familiarity with Agile methodologies and Jira project tracking.
• Ability to lead, mentor, and collaborate across teams.
• Excellent communication and problem-solving skills.
• Salesforce Platform Developer II certification is preferred.

About the Role:

will be responsible for delivering marketing strategies and marketing and product campaigns that drive adoption for Peripheral Interventions & Interventional Oncology therapies.

• Conduct in-depth market research to understand market conditions, customer needs, and emerging opportunities.
• Analyze industry trends, technological advancements, and therapeutic developments to inform strategic planning.
• Gather and maintain competitive intelligence, including insights into competitors’ sales tactics and positioning.
• Develop and update market models to support business unit marketing strategies.
• Equip internal teams with actionable insights to counter competitive moves and maintain market awareness.• Lead the development and execution of marketing strategies and plans for peripheral interventions and interventional oncology.
• Ensure alignment of marketing initiatives with overall franchise goals and strategic direction.• Monitor brand and market performance, identify issues, and implement corrective actions in line with the Annual Operating Plan (AOP).
• Support the development of franchise budgets and financial planning.• Identify training needs for sales teams and healthcare professionals.
• Develop product talk tracks highlighting features and clinical data.
• Design and implement effective training programs to enhance product knowledge and engagement.• Execute product plans aligned with strategic objectives.
• Manage new product launches in collaboration with cross-functional teams.
• Monitor inventory levels based on sales forecasts and highlight variances.
• Track and report on portfolio performance metrics.• Support the creation of impactful marketing communications for the portfolio.
• Collaborate with agencies to develop messaging and ensure alignment with brand strategy.
• Manage approval processes and evaluate communication effectiveness through brand tracking.• Lead the planning and execution of local events and coordinate participation in external congresses.
• Serve as the primary contact for healthcare professional (HCP) engagement at congresses.• Define and implement a customer engagement pathway by segmenting and targeting customer profiles.
• Develop a tailored approach to the customer journey and collaborate with commercial teams to drive HCP enrollment and engagement.

Your Experience:

• Business school degree with a specialization in Marketing.
• Over 4 years of experience in marketing, product management, or a related role.
• Experience in the medical device sector is preferred; prior exposure to Peripheral Interventions is highly desirable.
• Strong understanding of digital transformation opportunities and customer experience strategies.
• Demonstrated business acumen and strategic thinking.
• Solid understanding of clinical concepts relevant to the healthcare industry.
• Proven project management skills with a collaborative, team-oriented mindset.
• Good knowledge of market access processes and regulatory frameworks.
• Strong analytical, problem-solving, and solution-oriented capabilities.
• Fluent in English, both written and spoken.
• Proficiency in Microsoft Excel for data analysis, reporting, and performance tracking is highly desirable.
• Familiarity with AI tools and platforms for predictive analytics, automation, customer segmentation) is a plus.

India-Haryana, Gurgaon

Senior Engineer - Agentic AI

Join Boston Scientific at the forefront of innovation as we embrace AI to transform healthcare and deliver cutting‑edge solutions. As a Principal / Senior Engineer – Agentic AI, you will architect and deliver autonomous, goal‑driven agents powered by large language models (LLMs) and multi‑agent frameworks.

Your responsibilities will include:

• Design and implement agentic AI systems leveraging LLMs for reasoning, multi‑step planning, and tool execution.
• Evaluate and build upon multi‑agent frameworks such as LangGraph, AutoGen, and CrewAI to coordinate distributed problem‑solving agents.
• Develop context‑handling, memory, and API‑integration layers enabling agents to interact reliably with internal services and third‑party tools.
• Create feedback‑loop and evaluation pipelines (LangSmith, RAGAS, custom metrics) that measure factual grounding, safety, and latency.
• Own backend services that scale agent workloads, optimize GPU / accelerator utilization, and enforce cost governance.
• Embed observability, drift monitoring, and alignment guardrails throughout the agent lifecycle.
• Collaborate with research, product, and security teams to translate emerging agentic patterns into production‑ready capabilities.
• Mentor engineers on prompt engineering, tool‑use chains, and best practices for agent deployment in regulated environments.

Required Qualifications:

• 8+ years of software engineering experience, including 3+ years building AI/ML or NLP systems.
• Expertise in Python and modern LLM APIs (OpenAI, Anthropic, etc.), plus agentic orchestration frameworks (LangGraph, AutoGen, CrewAI, LangChain, LlamaIndex).
• Proven delivery of agentic systems or LLM‑powered applications that invoke external APIs or tools.
• Deep knowledge of vector databases (Azure AI Search, Weaviate, Pinecone, FAISS, pgvector) and Retrieval‑Augmented Generation (RAG) pipelines.
• Hands‑on experience with LLMOps: CI/CD for fine‑tuning, model versioning, performance monitoring, and drift detection.
• Strong background in cloud‑native micro‑services, security, and observability.

Preferred Qualifications:

• Experience integrating multimodal agents (vision, audio) and reinforcement‑learning feedback loops. • Contributions to open‑source agent frameworks or white papers on autonomous AI.
• Certifications in cloud GenAI services (AWS Bedrock, Azure OpenAI).
• Domain knowledge of healthcare, cybersecurity, or other regulated industries.

India-Haryana, Gurgaon

We are seeking a skilled GenAI Technical Lead to drive the implementation and optimization of AI solutions based on Agentforce and python, integrating AI-driven capabilities to enhance customer and agent experiences. This role requires expertise in Salesforce development, architecture, and AI technologies to lead strategic initiatives and ensure seamless system performance. You will be responsible for driving AI adoption for our commercial users.

Key Responsibilities:

• Design, develop, and implement Salesforce Agentforce solutions with best practices and scalability.
• Integrate Einstein AI, python based GenAI solutions, chatbots, and predictive analytics to enhance automation and decision-making.
• Collaborate with business stakeholders and cross-functional teams to define roadmaps and technical solutions.
• Develop and maintain Apex, LWC, Visualforce, SOQL, GraphQL and REST/SOAP integrations.
• Optimize Agentforce flows, automations, and knowledge management for enhanced productivity.
• Lead a team of Salesforce developers, admins, and AI specialists.
• Should be able to quickly develop POC project(s) or develop prototype.
• Evaluate the performance of generative Al models & solutions and make necessary adjustments to improve the performance.
• Ensure data security, compliance, and governance.
• Monitor system performance and implement improvements.
• Stay updated with Salesforce and AI trends.

Minimum Qualifications:

• 7 to 11 years of Salesforce development/architecture experience, focusing on Agentforce, Sales Cloud, Service Cloud, and AI-driven capabilities with the background of Btech.
• Experience with Salesforce AI tools like Einstein Analytics and Bots.
• Expertise in Apex, LWC, SOQL, REST/SOAP APIs, and integration patterns.
• Strong understanding of Salesforce data modeling, security, and governance.
• Experience with CI/CD, DevOps tools, Git, and Salesforce CLI.
• Salesforce certifications (Platform Developer 1 and 2, JavaScript Developer 1, Integrations Architect, AI Associate/Specialist, Sales Cloud Consultant, Service Cloud Consultant) preferred.
• Proficiency in programming languages such as Python, R & JAVA.
• Good understanding of Agentic AI and RAG (Retrieval Augmented Generation)
• Familiarity with popular Python AI frameworks and tools (e.g., LangChain, LlamaIndex).

Good to have -

• Strong knowledge of AI technologies, including machine learning, natural language processing, computer vision, etc.
• Hands on experience in architecture, design, implementation, and/or support of modern Data & AI solutions, experience of working with different LLM providers.
• Excellent problem-solving, communication, and leadership skills.
• Experience with Agile/Scrum methodologies.
• Excellent Presentation skills