Hr Solution Architect jobs at Boston Scientific in El Salvador, Lourdes

Costa Rica-Heredia

Hybrid Roles:

Responsibilities:

• Promotes and supports the principles and standards of Enterprise Architecture.
• Adheres to documented architectural processes and procedures.
• Recognizes architectural problem areas and determine ways to effectively resolve them.
• Develops solutions to technical problems by challenging traditional technical assumptions.
• Guides technology investment decisions based on analysis and evaluation to drive targeted business outcomes while ensuring nonfunctional requirements are met.
• Applies multiple technical solutions to enable future-state business capabilities that drive targeted business outcomes.
• Identifies innovative uses of Information Systems to provide a competitive advantage for BSC.
• Architecturally consults and supports regional or divisional projects and initiatives.
• Implements recommended architecture changes throughout area of responsibility.

Minimum Requirements

• Bachelor’s degree required, with work in an architecture field preferred
• 4+ years of experience of delivering value in architecture roles, ideally at organizations with complex matrixed structures and functions
• 6+ years of experience building and deploying platforms or solutions in support of business strategies and objectives
• Strategic Thinker – Can see what the business needs and anticipate what’s next, matching this vision to technology investments today.
• Business Acumen – ability to understand the needs of the business, translating them into investment decisions
• Communication – Provides rationale and engages customers. Adept at creating and visualizing a technology strategy
• Influence – Able to gain buy-in from HR leaders and stakeholders in support of the strategic direction
• Collaboration – At ease working across a global matrix organization, effective at developing close working partnerships. Enjoys working closely with a team.
• Technology Expert – Deep experience with HCM/HR systems. Knowledge of the technology industry. BSC uses Success Factors as its HCM so experience in this software is a distinct advantage. Experience using AI, machine learning and other emerging technologies is also an advantage.
• Demonstrated ability to network externally and stay abreast of industry trends and technology advancements within the HR arena
• Experience and subject matter expertise with SuccessFactors and its data structure is strongly preferred
• SUMMIT YOUR RESUME IN ENGLISH

Costa Rica-Heredia

Hybrid Roles:

Key responsibilities:

• Provide HR guidance/support in the areas of: policy and process interpretation, employee relations, employee engagement, change management and process improvement, competency development, talent management, and employment law compliance.

• Coaches and consults with employees and people managers on performance management, development, morale, employee relations and organization effectiveness, helping to determine root causes and recommending appropriate next steps.

• Provides expertise, guidance and direction to client group(s) to ensure consistent, equal and fair treatment of all employees. Consults with managers to ensure the consistent application of and adherence to company policies and procedures.

• Provides support and communication regarding the utilization of performance management tools & processes and compensation & rewards programs.

• Demonstrates a continuous improvement mindset. Executes change processes, policies and programs to improve business effectiveness.

• Establishes and cultivates internal relationships with key stake holders such as HR Centers of Excellence, HR Business Partners and/or broader HR Operations to drive consistencies and execute on initiatives to support the business.

• Ensure HR services are delivered in compliance with corporate policies and procedures and applicable laws.

Key functional competencies:

• Consulting - influences customers’ decisions and sets strategic direction within their area of expertise
• Customer Experience Management - develops effective relationships with customers and strives to improve outcomes, processes, or measurements.
• Delivery Excellence - understands customer needs and partners and coaches’ customers on what and how to apply the correct solution
• Operational & Process Excellence - takes an end –to- end process view across the enterprise and initiates actions to improve existing conditions and/or processes
• Solution Design - uses an iterative and innovative approach to identify needs, solve complex problems, and design/deliver solutions

Minimum Qualifications:

• Bachelor’s Degree in human resources, Business Administration or related field
• Minimum of 5 years of HR Generalist or equivalent experience with Commercial or Global organizations
• Sound judgment and problem-solving skills
• Customer-focused attitude, with a high level of professionalism and discretion
• Excellent communication skills
• Portuguese is a Plus
• Advance English Level
• Please submit resume in English

Preferred Qualifications:

• Experience working in a shared services HR service delivery model

Costa Rica-Heredia

Hybrid Roles:

About the role:

Provide administrative support to the Talent Acquisition department in the internship program.

Your responsibilities include:

• Performing general administrative tasks, tracking internship program metrics, assisting in webinars, and maintaining the database.
• Managing and assigning tickets.
• Providing support in the intern selection process.

What We’re Looking For:

• Active enrollment and completion of at least 70% of the coursework in a Bachelor's or Licentiate degree in Business Administration with an emphasis in Human Resources.
• English fluency level of 60%.
• Advanced knowledge of Microsoft Office.
• Availability to do the internship in a hybrid format and travel to America Free Zone on the days when it is necessary to go to the facilities.

Duration and Weekly Hours:

• 30 – 32 hours per week.
• Minimum duration of 6 months, extendable to 12 months.

Costa Rica-Heredia

Your responsibilities include:

• Evaluates present programs through research, surveys, and analysis of trends and/or vendor management to evaluate competitive position as it relates to the company's strategy.
• Influence CoEs with process improvements and triaging of HR escalations.
• Advise, educate and coach Human Resources and management on HR Processes and and systems.
• Represent HR Operations and/or serve as project manager on specified initiatives.
• Review existing and proposed requirements for HR Processes and recommend appropriate course of action.
• Responds to and resolves a variety of escalated HR Operations issues.
• May be responsible for various HR administration and support.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
• For those individuals that supervise others, the following statements are applicable:
• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

What we are Looking For:

• Bachelor's degree or above in Administration of Human Resources or related field
• 6-8 years of experience
• Desire Experience in the Medical Device Industry
• C1+ English Level
• Networking/ Relationship Building: in the role you will work with several stakeholders in different HR areas and will be critical to move towards solving problems.
• Analysis/Problem Solving: evaluate solutions through analysis of information available will be crucial to timely make decisions.
• Experience with HR Information Systems (HRIS) , preferably SAP SuccessFactors.
• Demonstrated experience leveraging an ATS , such as Eightfold, to optimize the hiring process and improve time-to-hire.
• Demonstrated ability to identify and automate manual HR tasks to improve efficiency.
• Please submit Resume English
• Abilty to prioritize.
• Experience in process documentation.

Costa Rica-Heredia

Your responsibilities include:

• Evaluates present programs through research, surveys, and analysis of trends and/or vendor management to evaluate competitive position as it relates to the company's strategy.
• Influence CoEs with process improvements and triaging of HR escalations.
• Advise, educate and coach Human Resources and management on HR Processes and and systems.
• Represent HR Operations and/or serve as project manager on specified initiatives.
• Review existing and proposed requirements for HR Processes and recommend appropriate course of action.
• Responds to and resolves a variety of escalated HR Operations issues.
• May be responsible for various HR administration and support.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
• For those individuals that supervise others, the following statements are applicable:
• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

What we are Looking For:

• Bachelor's degree or above in Administration of Human Resources or related field
• 6-8 years of experience
• Desire Experience in the Medical Device Industry
• C1+ English Level
• Networking/ Relationship Building: in the role you will work with several stakeholders in different HR areas and will be critical to move towards solving problems.
• Analysis/Problem Solving: evaluate solutions through analysis of information available will be crucial to timely make decisions.
• Experience with HR Information Systems (HRIS) , preferably SAP SuccessFactors.
• Demonstrated experience leveraging an ATS , such as Eightfold, to optimize the hiring process and improve time-to-hire.
• Demonstrated ability to identify and automate manual HR tasks to improve efficiency.
• Please submit Resume English
• Abilty to prioritize.
• Experience in process documentation.

Costa Rica-Heredia

Hybrid Roles:

Key Responsibilities:

• Meet with business leaders to understand needs and potential opportunities to create AI solution to business problems
• Perform feasibility and solution design for all ideas with AI components
• Liaison with IT on technologies required and presenting solutions to
• Serve as a technical mentor for various AI initiatives
• Perform risk assessments and privacy impact assessments, while meeting with Legal and Cybersecurity to outline risks and risk mitigation strategy
• Participate in sprint planning, sprint sizing and daily standups with the project or product team
• Ensure GBS development standards, best practices, and controls are implemented and followed

Basic Qualifications:

• Undergraduate degree required; Computer Science, Computer / Software Engineering, or Data Science degree preferred
• 7+ years of related work experience
• Experience with cloud platforms such as AWS and Azure
• Experience with AI frameworks & libraries such as TensorFlow, PyTorch, Scikit-learn
• Understanding of Machine Learning, Deep Learning and AI Models
• Strong programming skills with Python
• Strong analytical, technical, critical thinking, data oriented, innovative, and problem-solving skills, and able to understand complex customer needs to help create solution designs
• Excellent communication skills, especially the ability to articulate technical topics; both verbal and written
• Demonstrated interpersonal skills and the ability to interact effectively with diverse teams
• Ability to work in a dynamic environment and adhere to tight deadlines
• Languages: Advanced English, additional language skills a plus

Preferred Qualifications:

• Experience working with tools or technology such as Automation Anywhere, Power Platform OCR, and/or Chatbots or other automation or machine learning technology
• Experience with Agile tools such as Azure DevOps or JIRA and Agile principles such as story sizing
• Global experience; exposure to regional and business unit management teams, experience in organizational transformation projects, and/or experience in shared services organizations are a plus

About this role:

In Cardiac Rhythm Management (CRM) we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a broad array of products and services that enable less-invasive care for some of the most threatening cardiac conditions. We have been expanding indications and conducting pivotal research for nearly 20 years, resulting in increased access to the lifesaving and life-enhancing benefits of ICD and CRT therapies.

Your responsibilities will include:

• Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
• Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
• Follows company and divisional guidelines for managing commercial inventory.
• On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Required Qualifications

• A minimum of 3 years’ work experience with bachelor’s degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
• A minimum of 3 years in a Boston Scientific clinical position or minimum of 2 years with completed/passed IBHRE certification that is active.
• External equivalent is a minimum of 3 years competitive CRM clinical work experience OR minimum of 6 years cardiac-related clinical work experience OR minimum of 4 years with completed/passed NASPE/IBHRE certification.
• Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

Preferred Qualifications

• Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
• Medical device sales, sales support, clinical education and/or clinical research experience.
• A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.
• The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
• Ability to communicate clearly and effectively with all levels of the medical community including patients.
• Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.

The anticipated annualized base amount or range for this full time position will be$85,000 to $105,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.