Jobs at Boston Scientific in El Salvador, Lourdes

Francisco Munoz Munoz

Your responsibilities include:

• Provide technical knowledge to innovate, develop and/or support processes, procedures, tooling and/or automation in the manufacturing process.

• Create and understand documentation as it relates to technical discipline (e.g., specifications, validations, prototypes, technical manuals, 3D Models/schematics/equipment drawings/BOM’s).

• Lead problem solving teams using BSC Engineering Essentials Tools.

• Apply Project Management Tools to effectively ensure that Equipment Projects meet overall performance, schedule and cost requirements.

• Demonstrate an ability to manage multiple complex projects.

• Understand how equipment projects positively impact the elements of product cost.

• Actively participates in cross-functional business improvement opportunities.

• Communicate frequently and effectively with Equipment Project sponsors, clients and stakeholders.

• Provide Technical Knowledge for Relocation, Installation, Start-up, Qualification, Training and Sustaining of Equipment related to Product / Process Transfers across BSC Manufacturing Network.

• According to the nature of the business, the person in this position may execute a supervision role, where he/she will oversee for the success of equipment maintenance indicators under his/her scope (down time, customer service, wait tech, failure root cause, spare part consumption, tools inventory, 5s audit score, etc.). Also may ensure the execution and success of preventive maintenance audits performed on Production Area equipment and the complete adherence to regulatory aspects for CMs-PMs.

• In parallel, the person on this position may execute a supervision role, in order to ensure the success of the following activities: oversee the group of technicians assigned and their development(under an environment of respect, accountability and team work), ensure the technicians assigned follow the expectations defined by BSC, contribute to the continuous improvement efforts of the dept., adequate use of PPE/LOTO, coordinate maintenance activities during Shut Downs, execute disciplinary actions as required, process punch marks at Kronos and ensure the correct behaviors related to follow the schedule defined.

What we are Looking For:

• Bachelor's degree or above in Engineering or related field
• 6-8 years of experience
• Desire Experience in the Medical Device Industry
• C1+ English Level
• Expertise en Excel
• Experience in Equipment, preferably in Medical devices
• Knowledge in vision systems for Quality Control, Lab View (desirable).
• Reporting to high levels.
• A team player.
• Experience in managerial roles.

Benefits • Life-Work Integration • Community • Career Growth

Costa Rica-Heredia

About the Role:

This is a highly visible opportunity to serve as the Product Manager (HRIT) delivering strategic initiatives supporting the HR function. You will own the Product management responsibilities for our SuccessFactors/HR portfolio of solutions/services and will lead the product team that designs, develops, tests, deploys, maintains, and improves our Cloud-based application platform. Partnering with HR leadership, you will be responsible for product launches, services, integrations and features by establishing backlogs, planning, and guiding their execution, and creating & tracking success metrics. You’ll work across several globally dispersed teams on some of Boston Scientific’s most critical strategic projects. You will be instrumental in achieving our organization’s goals.

Your responsibilities will include:

• Optimize HR applications and services to meet workforce requirements and create opportunities for automation, enhanced integration capabilities, reduction of manual processes, and improvements to accuracy and resiliency
• Lead the HR application product teams to ensure that work is completed in a timely manner with high-quality, effective solutions
• Partner with HR leaders to proactively identify improvement opportunities through Employee Experience technologies and integrations
• Deliver end-to-end support for HR applications by applying best practices in addressing HR business problems, and meeting the needs of key HR stakeholders and other internal partners
• Provide AdHoc data integrations, as needed. Support existing integrations and enhance as appropriate
• Manage HR technology programs, defining milestones and success criteria, resource allocation, and tracking project schedule, priorities, and status clearly to stakeholders
• Advise and communicate to senior leadership, regarding programs/projects/initiatives, emerging issues and challenges etc.,
• Coach and mentor the product team members to develop and grow in their scrum roles
• Ensure that the HR system and related processes meet all applicable compliance requirements
• Ensure adherence to BSC Global Systems methodology and SOX controls
• Ensure Production support tickets are handled within the agreed SLAs
• Work proactively on achieving the VIP goals set for the team.
• Support teams’ growth in Scrum/Kanban methodologies as well as conduct Scrum ceremonies to support enterprise delivery transformation model
• Provide product team reporting/dashboard(s) for senior management in a timely manner

Required qualifications:

• Bachelor’s degree in Computer Science or related field
• 5+ years of technical program management experience
• 2+ years of experience leading or mentoring team members
• Experience in Product Teams and Agile SCRUM methodologies
• Advance English Level
• Resumes only in English

Preferred qualifications:

• Experience in delivering results in large, cross-functional software initiatives
• Experience in leading projects that span multiple product teams with end-to-end ownership and knowledge of Technical Program Management
• Experience with SuccessFactors and data integrations processes
• Experience working on solutions in a controlled environment
• Experience in developing and supporting web applications
• Proficiency in Microsoft Office: Word, Excel, and PowerPoint

Francisco Munoz Munoz

Your Responsibilities Include:

• Consistently generates innovative and unique solutions to market needs and submits idea disclosures. Work is expected to result in the development of new or refined packages, products, processes, or equipment.
• Responsible for coordination of all product labeling deliverables with minimum supervision, including labels, IFUs, carton and pouch artwork, etc.
• Fully participates and successfully contributes to project teams through the completion of complex engineering/packaging work in one or more of the following: packaging design and development, packaging testing, preparation of specifications, test/engineering reports preparation.
• Leads project teams of moderate to large scope through the definition of goals and objectives, project planning, execution of activities, and project follow-up.
• Works independently to plan and schedule own activities necessary to meet timelines.
• Demonstrates proficient Sustaining Engineering knowledge through completion of high-quality deliverables.
• Coordinates, creates, and enhances packaging components for Sustaining Engineering based on pre-existing formats and design, and in accordance with regulatory, quality, and business requirements. As applicable, executes these actions for new product/packaging development.
• Performs Change Notice activities for the review, approval and release of packaging components and documentation.
• Designs, coordinates, and executes complex engineering tests and experiments for existing product/packaging design improvements and, as applicable, new product/packaging development. Compiles and analyzes data. Draws conclusions from results.
• Generates and reviews complex packaging-related documentation, including specifications, test plans, reports, and other documents.
• Interfaces with Physicians/Lab personnel to obtain feedback on concepts and performance of new devices or packages.
• Translates customer needs into product requirements and design specifications.
• Works cooperatively with various Boston Scientific departments, divisions, and suppliers, to ensure an improved, practical, and consistent approach to packaging.
• Performs troubleshooting on new problems as related to design, material, or process. Selects techniques to solve complex problems and make sound design recommendations.
• As applicable, provides work direction to technicians and other employees on packaging processes or test procedures.
• Serves as a resource in the orientation and training of new engineers and employees.
• Identifies areas for improvement, suggests solutions, and submits idea records.

What we're looking for:

• Bachelor or Licentiate degree in Engineering (Industrial, Design, Chemical/Materials, Mechanical) or related field.
• English Level desired: C1 or above.
• A minimum of 5 years of experience in Packaging Engineering is desired.
• A minimum of 5 years of experience in Medical Devices Industry is desired.

• Or an equivalent combination of education and experience.

Hybrid Roles:

You're Responsibilities include:

• Responsible for ensuring timely and accurate processing of vendor invoices.
• Fulfill with the system of internal controls in the financial area, as well as adequate compliance with international SOX requirements.
• Creation and maintenance of DTPs/SOPs.
• Involvement in several projects simultaneously, including processes improvements, processes migrations, cross-training, systems testing.
• Any other department-related activity (low-medium complexity).
• Collaborate with global, cross-functional internal stakeholders such as Clinical, IT to resolve multiple issues which can be complex in nature.
• Other duties / ad hoc requests as assigned.

What We’re Looking For:

• Bachelor’s degree (Accounting, Business Administration, Economics or related field).
• English level: 80% or above.
• 1 year of relevant experience.
• SAP experience a plus.
• Strong communication skills.
• Other languages a plus.
• Experience in processing migrations is a plus.
• Ability to work independently.
• Must have customer relationship skills with strong service orientation.
• Experience working in a shared service environment is a plus.
• Holds self-accountability to performance metric culture building performance excellence.
• Strong integrity.
• Respect for others.
• Excellent organizational skills and ability to manage multiple tasks efficiently.
• Active interest in opportunities to improve the efficiency of work.
• Analytic thinking, high attention to details, teamwork
• Microsoft Office proficient knowledge: Excel (intermediate - advanced), Word, Power Point, Outlook, etc.

Costa Rica-Heredia

Hybrid Roles:

Your responsibilities include

• Provides support for biocompatibility processes initiated by department management and ensure biocompatibility and toxicology related information and data are accurate, reliable, and support business objectives as consistent with Global Preclinical objectives and Quality Management System requirements.
• Demonstrates a primary commitment to patient safety and product quality.
• Provides input on the regulatory requirements related to medical device submissions. on procedures, techniques, concepts and approaches used at divisional levels for biocompatibility and toxicology programs
• Serves as a resource for biocompatibility and toxicology information for medical devices and pharmaceutical materials, which may include issues related to materials of animal origin, colorant additives, exposure assessments of chemicals, and other chemical toxicities as assigned.
• Communicates with internal customers on biocompatibility and toxicology issues and supports problem solving and resolution related to chemical risk assessments and biocompatibility assessments as assigned.
• Provides input on biocompatibility, chemistry and toxicology testing related to new investigational and strategic device development programs during Technology and Product development programs (TDP/PDP)
• Participates in a Biocompatibility Training Program for all functional groups of device development teams based on standards and regulatory requirements.

What We are Looking for

• Academical Degree: BS, MS in chemistry, biochemistry, biology, biomedical engineering, toxicology, Biotechnology or a related field
• English Level required: B2+:(80-89%), excellent written and verbal communication skills.
• Professional with 2+ years of experience, and understanding and application of principle, theories, and concepts in the Biocompatibility of medical devices , experience with ISO 10993 preferred, Results and detail-oriented, and able to multi-task while working against aggressive timelines , Comfortable in a dynamic environment and able to work independently as well as on teams.
• 1 year medical device biocompatibility experience preferable
• Desirable Knowledge:Experience working with regulated authorities.
• Knowledge of ISO 10993 and advantage
• Please submit Resume in English

Costa Rica-Heredia

Hybrid Roles:

About the role:

Leads the operations of the global IT service desk while managing the strategic transformation of services through the adoption of AI and automation technologies. This role ensures effective day-to-day service delivery, drives continuous improvement, and fosters a culture of innovation aligned with enterprise IT goals.

Responsibilities:

• Lead and coach service desk agents, fostering teamwork, professional growth, and a strong service culture.
• Ensure high-quality support by monitoring performance, meeting SLAs, and improving customer satisfaction.
• Coordinate the introduction of AI tools, ensuring smooth integration with traditional operations.
• Manage operations with a project management approach: plan, track progress, mitigate risks, and communicate with stakeholders.
• Drive change management efforts, ensuring agents are supported, trained, and engaged during the transformation.
• Serve as a key contact for IT leadership and business partners, providing updates on progress and opportunities.

Minimum Requirements

• Bachelor’s degree in computer science or related field.
• 5+ years in Service Desk leadership or IT support management.
• Strong leadership, coaching, and communication skills.
• Experience with ITIL practices, service desk tools (e.g., ServiceNow), and KPI/SLA management.
• Familiarity with AI, automation, or digital transformation is a plus.
• English advanced (B2+)

Hybrid Roles:

Your Responsibilities Include:

• Co-author or contribute to the creation and revision of labeling and engineering deliverables including but not limited to Summary of Safety and Clinical Performance (SSCP) and Project Information for Patients (PIP) documents.
• Clearly and correctly state and summarize technical information in documents.
• Rewrite physician-facing technical information to make it accessible to patients at an eighth grade reading level, using the Flesch-Kincaid test as a metric.
• Complete readability assessments and provide readability reports for documents.
• Manage, organize, and communicate project information, project activities, and project status.
• Apply corporate and regulatory documentation requirements.
• Participate in or lead department projects. Make suggestions or corrections to make a document clearer and more concise.
• Initiate document Change Request and Peer Review approvals.
• Manage the project records during development.
• Assist with supporting tasks for the Labeling department as needed.

What We’re Looking For:

• Bachelor’s degree or higher in English, English Teaching, Translation or applicable field.
• At least 5 years of experience in similar positions.
• English Level: C1 (90%-94%)
• Excellent writing skills in English and Spanish
• Desired knowledge:Software skills

Benefits • Life-Work Integration • Community • Career Growth