Analyze customer success operations to identify areas for improvement and efficiency gains. Utilize data analysis techniques to assess performance metrics, identify trends, and recommend actionable insights. Collaborate with cross-functional teams...
Design Conceptualization:. Generate innovative product concepts and ideas through brainstorming, research, and analysis of user needs and market trends. Translate these concepts into visual representations, including sketches, mood boards, and...
Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant BMC...
Develop solution-oriented content that articulates our value proposition to target buyers and markets and our differentiation in the marketplace. Drive the launch process for solutions and products, including content creation,...
Review functions and activities in assigned areas to determine the nature of operations and the processes, systems, people and controls required to achieve established objectives. Provide guidance to Control and...
Provide courteous, efficient, and professional technical support over the phone and email. With continued follow up until resolution orensure proper escalation procedures are followed for unresolved issues. Troubleshooting, the use...
Analyze customer success operations to identify areas for improvement and efficiency gains. Utilize data analysis techniques to assess performance metrics, identify trends, and recommend actionable insights. Collaborate with cross-functional teams...
Working in the tech industry at BMC can be a rewarding opportunity. BMC is a leader in IT service management and automation, delivering innovation through its modern, enterprise-level solutions. This innovation is driven by a team of dedicated and highly trained professionals, who are passionate about delivering excellent customer experiences.
At BMC, employees have the opportunity to work with the latest technologies and leverage cutting-edge solutions to serve both private and public sector customers. BMC prides itself on fostering an environment that fosters creativity, collaboration, and excellence in every project. In addition to the technical skills needed to stay on the cutting-edge of IT service management, a career at BMC provides employees with the opportunity to develop their people skills and to build strong customer relationships.
BMC offers employees the chance to work with world-class partners to develop solutions that are appropriate for the customer's business and technical needs. This partnership approach allows BMC to remain ahead of the curve when it comes to IT service management and automation. Plus, the open and creative environment allows employees to make meaningful contributions to the organization, no matter their role.
BMC is a great place to work for those interested in pushing the boundaries of IT service and automation. With excellent technical skills, people skills, and customer relationships, a career at BMC can be an incredibly satisfying one. Expoint is the perfect platform to find these opportunities and to find the career that best suits an individual's experience and interest.