Quantitative Operations Associate jobs at Bank Of America in United States, Plano

This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.

Responsibilities:

• Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms
• Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights
• Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.
• Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables
• Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau
• Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership
• Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity

• Must have 4+ years of Tableau report development
• Must have 4+ years of SQL coding/reporting
• Excellent analytical and verbal/written communication skills
• Strong presentational skills and ability to communicate complex ideas and theories
• Ability to multi-task, prioritize and manage time to strict deadlines (i.e. can demonstrate effective time and workflow management skills)
• Works collaboratively in a cross-functional team, learns from colleagues, and provides routine updates on calls related to projects.
• Strong attention to detail, problem solving, strategic thinking, and analytical skills.Desired Qualifications:

• Deep understanding on automation; Autosys, Alteryx, etc.
• Strong problem solving, conceptual thinking, attention to detail, and sense of urgency.
• Ability to manage through ambiguity and agile to process change.
• Self-starting, organized, proactive, and requiring minimal management oversight.
• Time management, analytical and organizational skills.
• Working knowledge of software version control systems such as BIT/GIT Bucket

Skills:

• Business Analytics
• Data Mining
• Data and Trend Analysis
• Analytical Thinking
• Business Intelligence
• Data Quality Management
• Data Visualization
• Application Development
• Business Acumen
• Continuous Improvement
• Innovative Thinking
• Quality Assurance

Skills:

• Innovative Thinking
• Production Support
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

This job is responsible for conducting quantitative analytics and complex modeling projects for specific business units or risk types. Key responsibilities include leading the development of new models, analytic processes, or system approaches, creating technical documentation for related activities, and working with Technology staff in the design of systems to run models developed. Job expectations may include the ability to influence strategic direction, as well as develop tactical plans.

Responsibilities:

• Performs end-to-end market risk stress testing including scenario design, scenario implementation, results consolidation, internal and external reporting, and analyzes stress scenario results to better understand key drivers
• Leads the planning related to setting quantitative work priorities in line with the bank’s overall strategy and prioritization
• Identifies continuous improvements through reviews of approval decisions on relevant model development or model validation tasks, critical feedback on technical documentation, and effective challenges on model development/validation
• Maintains and provides oversight of model development and model risk management in respective focus areas to support business requirements and the enterprise's risk appetite
• Leads and provides methodological, analytical, and technical guidance to effectively challenge and influence the strategic direction and tactical approaches of development/validation projects and identify areas of potential risk
• Works closely with model stakeholders and senior management with regard to communication of submission and validation outcomes
• Performs statistical analysis on large datasets and interprets results using both qualitative and quantitative approaches

Skills:

• Critical Thinking
• Quantitative Development
• Risk Analytics
• Risk Modeling
• Technical Documentation
• Adaptability
• Collaboration
• Problem Solving
• Risk Management
• Test Engineering
• Data Modeling
• Data and Trend Analysis
• Process Performance Measurement
• Research
• Written Communications

Master’s degree in related field or equivalent work experience

The role within the Model and Testing Standards Oversight (MTSO) team will support the development and oversight of processes, standards, and controls across the model lifecycle in which Global Risk Analytics (GRA) / Enterprise Independent Testing (EIT) models are executed. The team collaborates with different GRA model development groups to evolve best practices and with Model Risk Management to adapt to changes in Enterprise and Regulatory requirements and expectations.

• Development and oversight of model management processes and standards, including model development, performance monitoring, implementation, and usage.
• Perform critical analysis and assess feedback from model development groups on processes, controls, and metrics design/optimization across model lifecycle.
• Assess impact from changes to Enterprise and Regulatory requirements, lead implementation of changes to processes and provide ad-hoc consultancy and resolution of process enquiries.
• Support the development of corresponding workflow infrastructure / technology for model related processes.
• Project manage change initiatives, defining discrete actions, timelines, and tracking to completion.
• Enhancing ongoing monitoring and related risk management capabilities.
• Support model-related regulatory engagements and the compilation of regulatory materials.
• Participate in Quality Control routines across model lifecycle, analyze results and provide feedback, formulate actions and identify process improvements.
• Provide support on an ad-hoc basis to other non-model related horizontal MTSO team initiatives.

• Minimum 4 years’ experience in the financial services industry.
• Strong knowledge / experience in model risk management practices / related regulatory requirements.
• Degree in a relevant quantitative discipline.
• Good analytical and quantitative capabilities.
• Highly organized and able to execute multiple priorities.
• Strong oral and written communication skills.
• Ability to develop strong working relationships with teammates as well as senior management.

Overview of Global Risk Analytics and Enterprise Independent Testing

Global Risk Analytics (GRA) is a sub-line of business within Global Risk Management (GRM). GRA is responsible for developing a consistent and coherent set of models and analytical tools for effective Risk and Capital measurement, management and reporting across Bank of America. In addition to model development, GRA conducts model implementation, data management, model execution and analysis, forecast administration, and model performance monitoring. The team drives innovation, process improvement and automation across all of these activities.

Overview of Model and Testing Standards and Oversight

The Model and Testing Standards and Oversight (MTSO) team provides standards and oversight for Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) that ensure GRA and EIT operate effectively and efficiently, and output is delivered to a high standard and within a robust governance framework.

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

LOB Overview:

Global Operations Management (GOM) provides end to end enablement through operational support and strategy, process excellence, controls, resiliency, and transformation. We also support legal order operations, client onboarding and activation transformation, procedure and multimedia readiness, resiliency and response management and third party governance. Our objective is to support our internal clients, who deliver for our external clients and shareholders.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information

• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment

• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner

• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies

• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills

• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member

• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• 5+ years administrative/business support experience

• Polished and professional communications including in person, on the phone and email correspondence

• Significant time management, organization, multi-tasking and prioritization skills; ability to work effective with pressing deadlines

• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint)

• Strong attention to detail and accuracy

• Experience planning travel and processing expenses

• Exemplary demonstrated work ethic

• Ability to learn quickly and take on new responsibilities

• Ability to solve problems quickly and efficiently

• Strong knowledge of general business and corporate cultures

• Ability to handle highly sensitive, confidential and non-routine information

• Proficiency in calendar management for multiple leaders

• Comfortable working with people at all organizational levels

Desired Qualifications:

• Executive-level support

• Event coordination and planning

• Ability to work well under pressure, adapt to unexpected events, and manage competing priorities

• Must have excellent judgment; independent thinker and resourceful

• Proficiency in Concur & Ariba systems

• Proficiency in internal technology ordering systems

Skills:

• Administrative Services

• Attention to Detail

• Customer and Client Focus

• Planning

• Prioritization

• Adaptability

• Collaboration

• Event Planning

• Problem Solving

• Research

• Facilities Management

• Office Administration

• Oral Communications

• Recording/Organizing Information

• Written Communications

Enterprise Overview:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions

• Supports the design, documentation, implementation, and monitoring of new products and services

• Provides guidance regarding procedural, technical, and operational changes

• Expands business products knowledge within operations environment

• Builds network by developing relationships with partners and teammates

• Inspects data to identify issues and trends

• Collects and interprets data to validate operational processes

• Account Receivable and Inventory analysis supporting Asset Based Lending loan portfolios

• Determine eligible client collateral in accordance with Credit Agreement

• Review and understand client trends in relation to Accounts Receivable, Accounts Payable and Inventory collateral levels

• Identify and escalate potential risk items in client loan support documentation

• Effectively communicate analysis to business partners & clients

• Extracting / formatting / uploading client report data for multiple lending lines of business Review client file submissions for completeness and assess file format for predetermined requirements

• Coordinate the receipt of missing/incomplete documentation with our internal Servicing partners

• Collaborate with internal Servicing Partners to insure correct data extraction

• Create and update formulas within data extraction tool used to upload client files to analytical application

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

• Excels in working among diverse viewpoints to determine the best path forward

• Commitment to challenging the status quo and promoting positive change

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

Required Qualifications:

• Minimum 1 year of relevant work experience

• Ability to manage multiple and sometimes competing priorities

• Work independently

• Takes ownership

• Analyze issues and drive problem resolution

• Good written and verbal communication skills

• Willing to learn and adapt to change

• Working knowledge of Windows and Microsoft Office

• Proficient in Excel and understanding of Excel formulas

Desired Qualifications:

• Experience with General Ledger or Accounting practices

• Financial analytics

• Reconciling data sets

• Data Mining – Identifying key data points, isolating for further analysis

• Knowledge of Monarch Pro and Microstrategy reporting

• Efficient prioritization of client processing requests – Multi-tasking; prioritizing

• Communication Skills: Clear and concise emails; able to provide clear explanation of issues to Business partners and Leadership

• Confident relaying findings and reporting to Senior leaders and Business relationship partners

• Troubleshooting – Ability to evaluate issues and escalate if needed with potential resolutions

• Knowledge of Asset Based Lending and Borrowing Base structure

• Experience in connecting with a diverse set of clients to understand future business needs –is a continuous learner

This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.

Responsibilities:

• Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms
• Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights
• Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.
• Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables
• Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau
• Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership
• Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity

• Must have 4+ years of Tableau report development
• Must have 4+ years of SQL coding/reporting
• Excellent analytical and verbal/written communication skills
• Strong presentational skills and ability to communicate complex ideas and theories
• Ability to multi-task, prioritize and manage time to strict deadlines (i.e. can demonstrate effective time and workflow management skills)
• Works collaboratively in a cross-functional team, learns from colleagues, and provides routine updates on calls related to projects.
• Strong attention to detail, problem solving, strategic thinking, and analytical skills.Desired Skills:

• Deep understanding on automation; Autosys, Alteryx, etc.
• Strong problem solving, conceptual thinking, attention to detail, and sense of urgency.
• Ability to manage through ambiguity and agile to process change.
• Self-starting, organized, proactive, and requiring minimal management oversight.
• Time management, analytical and organizational skills.
• Working knowledge of software version control systems such as BIT/GIT Bucket

Skills:

• Business Analytics
• Data Mining
• Data and Trend Analysis
• Analytical Thinking
• Business Intelligence
• Data Quality Management
• Data Visualization
• Application Development
• Business Acumen
• Continuous Improvement
• Innovative Thinking
• Quality Assurance

Required Qualifications:

• 3+ years working experience with the CrowdStrike product
• 3+ years working experience with Trellix/McAfee suite of products (Application Control, ePO, ENS, DLP)
• 3+ years 2nd level support or higher of Desktop break/fix
• 2+ years engineering experience
• Must be familiar with hands-on experience of ePO configuration, policies, DAT, Exclusions, OAS & ODS, system tree, queries
• Knowledge of BitLocker, Island Browser, & Cyber Gatekeeper is desirable
• Candidate must be able to multi-task and work well under pressure
• Must be a team-player and have experienced leading the technical aspects of a project
• Good written and verbal communication skills
• Good understanding of Active Directory

Desired Qualifications:

• Automation skills to reduce manual activities
• Server support & SQL Database experience is helpful
• Familiarity of ITIL processes, ITSM Remedy, and ServiceNow
• Proven team player who can work comfortably in a multicultural environment
• Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure
• Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.
• Detail oriented and organized
• Must be pro-active, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skills
• Motivation to achieve results and the ability to quickly integrate into teams

Skills:

• Production Support
• Result Orientation
• Risk Management
• Adaptability
• Analytical Thinking
• Collaboration
• Solution Delivery Process
• Architecture
• Automation