Bank Of America Endpoint Security Operations Specialist 

United States, Texas, Plano 

682653926

Required Qualifications:

• 3+ years working experience with the CrowdStrike product
• 3+ years working experience with Trellix/McAfee suite of products (Application Control, ePO, ENS, DLP)
• 3+ years 2nd level support or higher of Desktop break/fix
• 2+ years engineering experience
• Must be familiar with hands-on experience of ePO configuration, policies, DAT, Exclusions, OAS & ODS, system tree, queries
• Knowledge of BitLocker, Island Browser, & Cyber Gatekeeper is desirable
• Candidate must be able to multi-task and work well under pressure
• Must be a team-player and have experienced leading the technical aspects of a project
• Good written and verbal communication skills
• Good understanding of Active Directory

Desired Qualifications:

• Automation skills to reduce manual activities
• Server support & SQL Database experience is helpful
• Familiarity of ITIL processes, ITSM Remedy, and ServiceNow
• Proven team player who can work comfortably in a multicultural environment
• Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure
• Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator.
• Detail oriented and organized
• Must be pro-active, enthusiastic, flexible, results driven with attention to detail
• Strong problem solving and critical thinking skills
• Motivation to achieve results and the ability to quickly integrate into teams

Skills:

• Production Support
• Result Orientation
• Risk Management
• Adaptability
• Analytical Thinking
• Collaboration
• Solution Delivery Process
• Architecture
• Automation

1st shift (United States of America)