Business Manager V - B5 jobs at Applied Materials in Taiwan, Hsinchu

Key Responsibilities

• Drives the adoption of new technology at the customer site. Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new toolqualifications.
• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
• Responsible for training and certification of PSEs into their areas of assigned responsibility
• Responsible for demand planning and financial forecast of activity

Qualifications

• Master’s degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or related field

• Minimum 10 years of experience in semiconductor process engineering or technical support, with a strong focus on EPI products and technologies

• Proven track record of working with TSMC as a key customer

• Demonstrated leadership and team management skills, with experience in driving cross-functional projects

• Fluent in English and Mandarin

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Manages PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs Junior PSEs and customers in the operation and maintenance of the system.
• Oversee training and certification of Junior PSEs into their areas of assigned responsibility

Qualifications

• Master’s degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or related field
• Minimum 10 years of experience in semiconductor process engineering or technical support, with a strong focus on Etch products and technologies
• Proven track record of working with TSMC as a key customer
• Demonstrated leadership and team management skills, with experience in driving cross-functional projects
• Fluent in English and Mandarin

Why This Role Is Exciting

This isn’t just an entry-level HR role—it’s your. We’re looking forwho want to learn, innovate, and influence how people and organizations succeed. You’ll work alongside experienced HR professionals and business leaders, gaining exposure toand. Think of this as yourfor a career in HR.

What You’ll Do

• Partner & Learn: Collaborate with professional HRBPs and HR leaders to understand how HR drives business success. Play a role to support the driving force.

• Talent Impact: Support HR analytics, business and employee engagement programs that shape our future workforce. Contribute in ideas and planning skills to route out impactful programs.

• Culture Builder: Contribute to initiatives that foster inclusion, innovation, and growth.

• Data-Driven Decisions: Learn to use HR analytics to solve problems and improve processes.

• Project Ownership: Take on meaningful projects in areas like change management and employee experience.

What We’re Looking For

• Bachelor or Master degree in HR, Business, Psychology, or related field.

• A growth mindset and passion for people and organizational success .

• Strong communication and collaboration skills, willing to learn and contribute; highly commitment to goals.

• Strong data analytics and AI tools leverage skills.

• Curiosity, adaptability, and the confidence to share ideas.

• Detail minded, can deliver flawless execution.

• Proficiency in English and Mandarin language skills for working with domestic and global teams.

• Location: This role is based in AppliedHsinchuoffice. Can work/commit to on-site office Monday to Friday (5 days a week) model with flexibility provided for needed.

Why Join Us?

• Fast-Track Development: Structured learning and mentorship from senior HR leaders.

• Global Exposure: Work in a dynamic, multicultural environment.

• Impact from Day One: Your ideas matter here.

• Future Opportunities: This role is designed for high-potential talent who want to grow into strategic HR roles and interested in Semiconductor and Display industry.

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Manages PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs Junior PSEs and customers in the operation and maintenance of the system.
• Oversee training and certification of Junior PSEs into their areas of assigned responsibility

Qualifications

• Master’s degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or related field
• Minimum 10 years of experience in semiconductor process engineering or technical support, with a strong focus on MDP products and technologies
• Proven track record of working with TSMC as a key customer
• Demonstrated leadership and team management skills, with experience in driving cross-functional projects
• Fluent in English and Mandarin

Key Responsibilities

• Proactively shape HR BU/Function strategies and priorities to align to BU strategy and changing needs to help shape the appropriate culture. Diagnose and provide appropriate interventions to optimize business performance to execute against strategy goals. Balance enterprise-wide and business unit specific needs with local requirements.
• Conduct organizational & talent assessments; develop talent strategy and pipeline to staff and build workforce capability. (e.g., selection, assessment, development, succession)
• Design and implement change management, communication and engagement strategies within the BU/Function.
• Actively partner, coach & develop executive leadership and management. (e.g., coaching, counseling, career development, disciplinary actions, performance management).
• Effectively leverage and partner with COE & HR Ops in the delivery of initiatives to deliver the HR strategy for BU/Function. Balance enterprise-wide and business unit specific needs with local requirements.

Qualifications

• 7+ years of HR experience, including proven record as a strategic HR Partner in a complex and matrixed enterprise.
• Significant capacity for complexity, including the ability to conceptualize 1-3 year strategies and roadmaps.
• Ability to analyze complex data sets using tools and systems to enable data-driven decision making.
• Prior success leading high performing teams of direct and matrix HR employees, ideally with experience managing experienced HR Partners.
• Demonstrated experience working dynamically with a strong capability to adapt to changes in the internal or external environment.
• Good Business English skills to be able to communicate with multinational stakeholders

Key Responsibilities

• Lead overall site operations and business performance for TSMC US Arizona, including customer satisfaction, P&L ownership, and budget management.
• Act as the primary interface to the customer, ensuring alignment with TSMC expectations and Applied’s Vision, Mission, and Values.
• Drive timely and technically oriented responses to customer needs, and proactively develop high-value service solutions.
• Build and maintain a capable workforce to meet current and future service requirements, with a focus on employee development and engagement.
• Collaborate with senior business group leaders to design and implement strategies that address customer challenges and align with organizational goals.
• Provide strategic guidance and approval to reporting managers on long-term programs, process design, and operational improvements.
• Define and monitor site-level performance metrics, and report progress against business unit and account-specific goals.
• Take on a long-term assignment based in Arizona, with initial location in Taiwan.

Qualifications

• Minimum 10 years of experience in semiconductor field service, preferably with exposure to multi-site service operations.
• At least 5 years of people management experience, with proven ability to lead and develop multi-layered teams.
• Prior experience working with TSMC is a plus.
• Technical expertise in any module is welcome (e.g., PVD, CVD, ETCH, FEP, CMP, IMP, etc.).
• Strong customer relationship skills with the ability to build long-term partnerships.
• Passionate about career development and committed to continuous improvement and excellence.
• Proficient in both English and Chinese communication.

Key Responsibilities

• Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
• Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.
• Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
• Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the “mentor” program so that all new engineers have a defined mentor.
• Executes escalation procedure.
• Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
• Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
• Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.

Qualifications:

• Minimum 7 years of experience in the semiconductor industry. Experience with Implanter products is a plus, but candidates with other product backgrounds are also welcome.
• At least 1 year of people management or leadership experience, with proven ability to lead teams and drive results.
• Experience working with equipment suppliers or at vendor sites, especially with a strong understanding of after-service business operations, is preferred.
• Prior experience supporting semiconductor customers is highly desirable.
• Strong interpersonal skills with the ability to build and maintain long-term customer relationships.
• Proficient in English communication, both verbal and written, for internal collaboration and external customer engagement.