Enterprise Quality Program Manager jobs at Apple in United States, Elk Grove
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Elk Grove
23 jobs found
17.08.2024
A
Apple Enterprise Quality Program Manager United States, California, Elk Grove
Excellent verbal and written communication skills, with an ability to communicate at all levels of the organization. Ability to drive high quality case work and customer support. Advanced troubleshooting and...
Minimum 6 years of work experience in large-scale, multi-channel contact center environment including technical support and / or customer service management. Proven experience with US domestic, offshore and work from...
Deep knowledge in Contact Center tools and workflows. Previous experience with software QA including test planning, writing, and assessing and communicating risk based on issues identified. Knowledge and proficiency with...
Previous experience in a training environment, within a customer support multinational company. Strong project management experience with the ability to manage multiple projects within tight timeframes. Extensive cross functional experience...
1+ years experience as a Senior AppleCare SPS Business and Education Advisor, AppleCare Deployment Program Specialist Advisor, or equivalent experience required. 1+ years experience investigating, diagnosing, and resolving complex technical...
1+ years experience as an AppleCare SPS Business and Education Advisor, AppleCare Deployment Program Specialist Advisor or equivalent experience required. iOS deployment with Apple Business Essentials and/or 3rd party Mobile...
Bachelor's degree or equivalent in Computer Engineering, Computer Science, Mathematics, or Management of Information Systems. 5 years of Information Security Experience overall. 3 years of SAP Technical Experience. GCIA, GCUX,...
Excellent verbal and written communication skills, with an ability to communicate at all levels of the organization. Ability to drive high quality case work and customer support. Advanced troubleshooting and...
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