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Trust & Safety External Engagement Lead jobs at Apple in United States, Cupertino

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United States
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Cupertino
108 jobs found
25.08.2025
A

Apple US Carrier Sales Business Development Lead United States, California, Cupertino

Limitless High-tech career opportunities - Expoint
Description:
In this role, you will:
  • 10+ years experience in wireless carrier deal development or a related function with experience calling on carriers at the HQ level
  • Expertise in relationship management, navigating cross-functional teams, crafting deals and managing negotiations
  • Ability to quickly develop, iterate, and maneuver through large-scale contracts and agreements in partnership with legal teams
  • Demonstrated strategic agility by identifying and driving new business opportunities
  • Proven experience in applying knowledge of carrier market dynamics, consumer offer structures, and business agreements
  • A self-starter who works effectively in a dynamic, entrepreneurial environment and manages ambiguity with minimal guidance
  • Deep knowledge of the carrier business with the confirmed ability to maintain senior executive relationships, lead complex negotiations, navigate tier one carrier organizational structures; understand distribution strategies; and identify and seize opportunities to deliver outcomes and results
  • Bachelor’s degree or equivalent experience
  • Knowledge of key technology and telecom trends (e.g. smartphone/tablet/OTT/AI)
  • Consultative selling experience for solutions that transform business and strategies for channel growth with carrier partners
  • Firm understanding of business principles and experience leading key initiatives
  • Proficient in using storytelling techniques to enhance communication
  • Expertise in crafting and delivering compelling presentations to executive audiences
  • Skilled in synthesizing data and insights to formulate clear, concise messaging and business actions
  • Experience in translating complex concepts into relatable stories that drive action
  • MBA preferred
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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24.08.2025
A

Apple Senior Machine Learning Engineer Lead AI Agents United States, California, Cupertino

24.08.2025
A

Apple Apple TV Engagement Optimization Lead United States, California, Cupertino

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Description:
The work we do on Apple TV+ is dynamic, fast-paced, and deeply creative. Join us to drive the best possible presentation of our event movies, award-winning series, groundbreaking documentaries, kids’ entertainment, and more.As part of our global TV team, you will be responsible for measuring and driving efficacy to increase TV+ content engagement on TV App. You will also have a keen eye on the broader full TV App merchandizing efficiency ensuring that we are constantly optimizing to play with a focused test and learn approach.
The requisite impact of this role on both Apple TV as a platform and Apple TV+ as a service will be significant. In working cross-functionally with our product, analytics, and editorial teams, you will guide tactics for content presentation on our platform toward effective end, constantly asking all of us to examine whether a given editorial effort, personalized or hand-curated, was effective in driving viewership, performance data at the ready to guide what we do next, both in the short and long term.The breadth of this role is varied, and it will require the ability to advance multiple actions across multiple stakeholders, often against very tight timelines dictated by the speed of our efforts in original content writ large. A dogged attention to detail, style, the art we serve, and the artistry of those who serve it will be absolutely essential.Key Areas of Focus:- KPIs - Responsible for driving improvement in impression to tap and impression to play rates for Apple TV+ - Competitive intelligence: work to stay current on viewership-driving tactics employed by other services in the space- Manage cross-functional relationships and a variety of projects and initiatives with minimal direction- Present analyses and recommendations to senior executives
  • Minimum of 5+ years of experience in an analytical role, ideally for a subscription business, with clear evidence and track record of drawing business insights and recommendations from detailed analysis of content presentation or content management approaches
  • Knowledge and passion for streaming services UI and products as well as tactics used to drive engagement
  • A love for TV and movies and curiosity and strong interest for the streaming and entertainment industry as a whole
  • Strong analytical and creative problem solver who is data-driven, flexible, able to change directions quickly, and understands the nature of a fast-evolving, high-profile business
  • Strong experience with and commitment to cross-functional collaboration; interpersonally savvy
  • Comfort with synthesizing data into strategic recommendations and compelling slide presentations to senior executives
  • Bachelor’s degree required
  • Have successfully led significant cross-functional initiatives in a large, complex organization, juggling the perspectives and inputs of a wide variety of key partners and collaborators
  • Ability to work independently and collaboratively, leading through influence toward alignment and execution in a highly matrixed organization
  • Ability to think strategically on critical business needs, and to simultaneously act tactically, and tactfully, to complete them
  • Proven track record of cultivating action collaboratively, both day-to-day and broadly across product development cycles
  • MBA preferred
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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03.08.2025
A

Apple Trust & Safety Threat Analyst/Risk Advisor United States, California, Cupertino

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Description:
This role will: Proactive Risk Assessment & Mitigation: * Collaborate with product teams during planning stages to identify potential Trust and Safety risks associated with proposed features. * Actively participate in feature definition, providing input on mitigations and safety considerations from the outset. * Help evolve and apply our objective risk framework to assess and quantify the level of risk for well-defined features. * In-depth analysis and understanding of the UX and technical design of the feature, with a desire to test comprehensively the different functionalities and feasibility of proposed mitigations. * Develop and recommend optimal mitigation strategies, balancing user safety, trust, feature timelines, level of effort (LOE), and established precedents. * Maintain a comprehensive understanding of emerging threats and trends in online abuse, and apply this knowledge to risk assessments. Safety by Design & Principles: * Contribute to the development and evolution of a core set of Trust and Safety principles to guide product development and inform our safety-by-design practice. * Advocate for the integration of these principles into product development processes. * Work with leadership to ratify these principles and ensure their consistent application across the organization. * Effectively communicate complex Trust and Safety concepts to both technical and non-technical audiences, adapting your approach to meet the team's level of awareness and understanding. * Build trust and rapport with product managers, engineers, designers, and other partners by demonstrating emotional intelligence, understanding their constraints and objectives, and working collaboratively to find industry-leading solutions. * Facilitate constructive discussions about risk mitigation strategies, acknowledging the tradeoffs between safety, user experience, and business goals. * Document risk assessments, mitigation plans, and key decisions in a clear and concise manner. * Champion a culture of safety awareness throughout the product development organization. Continuous Improvement: * Stay informed about industry best practices and emerging technologies related to Trust and Safety. * Contribute to the development and refinement of our objective risk framework.
  • Bachelor's degree in a relevant field (e.g., Computer Science, Sociology, Criminology, Legal Studies, Public Policy) or equivalent experience.
  • 3 years of experience in Trust and Safety, risk management, policy development, product security or a related field.
  • Strong understanding of online safety issues, including child safety, interpersonal safety, and other forms of online abuse.
  • Excellent analytical and problem-solving skills, with the ability to identify and assess risks in complex systems.
  • Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
  • Demonstrated ability to balance user safety with business objectives and technical constraints.
  • A pragmatic and solution-oriented attitude, with a willingness to compromise and find creative solutions.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Experience working directly with product development teams.
  • Familiarity with product development methodologies.
  • Knowledge of relevant laws and regulations related to online safety (e.g., DSA, OSA).
  • Experience in developing and implementing Trust and Safety policies and procedures.
  • Certifications in risk management or related fields.
  • Experience presenting to leadership.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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03.08.2025
A

Apple Lead Trust & Safety Intelligence Engineer United States, California, Cupertino

Limitless High-tech career opportunities - Expoint
Description:
As a Lead Trust & Safety Intelligence Engineer on the Services Data Science & Analytics team, you will operate at the critical intersection of data science and legal analysis. You will work with massive internet-scale data across numerous product and customer touch-points, undertaking in-depth quantitative analysis, and distilling data into actionable and intuitive findings to drive informed decisions within legal and regulatory contexts. A great fit for this role can communicate and collaborate across many different teams, has an agile approach to solving challenging problems quickly, and stresses the details.We are looking for you to collaborate with Legal, Regulatory, and Trust & Safety teams in a data advisory capacity. This involves deeply understanding the cases and RFIs being assessed, determining what data is required, making recommendations on responses, and then compiling the data for production accordingly. Often you will closely partner with our data science & analytics peers on metrics, datasets, and expanding the automation around legal and regulatory initiatives. Your work may involve analyzing patterns of policy violations, user behavior risks, content moderation effectiveness, or fraud prevention data to inform strategic decisions.Extensive collaboration with Legal, Compliance, Competition, Law Enforcement, Trust & Safety, as well as Product, Business, Engineering, and Marketing teams is vital to our success. In this role, you will iterate with these teams on key cases, influence how our Services data is structured and shared, and be responsible for the accuracy and quality of the advisory and productions. Over time, you will establish and socialize a comprehensive roadmap to communicate and manage legal stakeholder expectations while enabling org-wide transparency on progress.This role will require extensive experience taking complex, multifaceted legal projects from initial inquiry to data production. Ideally, you have a curious mindset with the ability to condense complex concepts and analysis into clear and concise takeaways that drive action. We’re looking for someone known for effectively bridging analytics and business/legal teams, with an ability to masterfully speak the language of both.
  • 10+ years of combined experience demonstrating expertise in both advanced data analysis/business intelligence roles and legal analysis/advisory roles. This includes significant tenure working with regulatory compliance, legal operations, policy analysis, user safety, fraud prevention, data analysis/operations, or similar legal-centric functions, where data was a core component of the analysis or advisory.
  • Strong proficiency with SQL and proven experience querying, manipulating, and analyzing internet-scale data structures and very large datasets specifically to address complex legal, compliance, user safety, or regulatory questions.
  • Demonstrated experience with data engineering tools and concepts, data pipeline development, data model design, and aggregation strategies, in support of legal/compliance reporting.
  • Exceptional written and verbal communication, presentation, and advisory skills, with the proven ability to translate complex data insights and intricate legal concepts for diverse audiences, including legal counsel, executive leadership, and technical teams.
  • Strong time management skills with the ability to balance multiple projects with tight deadlines and executive visibility.
  • BS in Computer Science, Statistics, Mathematics, Information Systems, Engineering, Economics, or a related field.
  • Extensive experience applying data analytics and business intelligence within a legal or compliance department, with a focus on areas such as regulatory reporting, competition analysis, intellectual property, privacy, consumer protection, litigation support, trust & safety operations, and policy enforcement.
  • Experience in a fast-paced technology company, digital subscription business, or large-scale e-commerce platform, navigating complex data ecosystems and evolving regulatory landscapes.
  • Advanced proficiency with Python, R, or similar languages, and experience with distributed computing frameworks (e.g., Spark) for complex data manipulation, statistical analysis, and machine learning applications in a legal context.
  • MS in Computer Science, Statistics, Mathematics, Information Systems, Engineering, Economics or a related field.
  • A Law Degree (JD/LL.B) or paralegal certification, combined with a relevant analytical degree.
  • Familiarity with legal research databases and tools (e.g., Westlaw, LexisNexis) and experience integrating data from these sources for analytical purposes.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Expand
Limitless High-tech career opportunities - Expoint
Description:
In this role, you will:
  • 10+ years experience in wireless carrier deal development or a related function with experience calling on carriers at the HQ level
  • Expertise in relationship management, navigating cross-functional teams, crafting deals and managing negotiations
  • Ability to quickly develop, iterate, and maneuver through large-scale contracts and agreements in partnership with legal teams
  • Demonstrated strategic agility by identifying and driving new business opportunities
  • Proven experience in applying knowledge of carrier market dynamics, consumer offer structures, and business agreements
  • A self-starter who works effectively in a dynamic, entrepreneurial environment and manages ambiguity with minimal guidance
  • Deep knowledge of the carrier business with the confirmed ability to maintain senior executive relationships, lead complex negotiations, navigate tier one carrier organizational structures; understand distribution strategies; and identify and seize opportunities to deliver outcomes and results
  • Bachelor’s degree or equivalent experience
  • Knowledge of key technology and telecom trends (e.g. smartphone/tablet/OTT/AI)
  • Consultative selling experience for solutions that transform business and strategies for channel growth with carrier partners
  • Firm understanding of business principles and experience leading key initiatives
  • Proficient in using storytelling techniques to enhance communication
  • Expertise in crafting and delivering compelling presentations to executive audiences
  • Skilled in synthesizing data and insights to formulate clear, concise messaging and business actions
  • Experience in translating complex concepts into relatable stories that drive action
  • MBA preferred
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Expand
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