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Apple Trust & Safety Threat Analyst/Risk Advisor United States, California, Cupertino 802913244
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This role will: Proactive Risk Assessment & Mitigation: * Collaborate with product teams during planning stages to identify potential Trust and Safety risks associated with proposed features. * Actively participate in feature definition, providing input on mitigations and safety considerations from the outset. * Help evolve and apply our objective risk framework to assess and quantify the level of risk for well-defined features. * In-depth analysis and understanding of the UX and technical design of the feature, with a desire to test comprehensively the different functionalities and feasibility of proposed mitigations. * Develop and recommend optimal mitigation strategies, balancing user safety, trust, feature timelines, level of effort (LOE), and established precedents. * Maintain a comprehensive understanding of emerging threats and trends in online abuse, and apply this knowledge to risk assessments. Safety by Design & Principles: * Contribute to the development and evolution of a core set of Trust and Safety principles to guide product development and inform our safety-by-design practice. * Advocate for the integration of these principles into product development processes. * Work with leadership to ratify these principles and ensure their consistent application across the organization. * Effectively communicate complex Trust and Safety concepts to both technical and non-technical audiences, adapting your approach to meet the team's level of awareness and understanding. * Build trust and rapport with product managers, engineers, designers, and other partners by demonstrating emotional intelligence, understanding their constraints and objectives, and working collaboratively to find industry-leading solutions. * Facilitate constructive discussions about risk mitigation strategies, acknowledging the tradeoffs between safety, user experience, and business goals. * Document risk assessments, mitigation plans, and key decisions in a clear and concise manner. * Champion a culture of safety awareness throughout the product development organization. Continuous Improvement: * Stay informed about industry best practices and emerging technologies related to Trust and Safety. * Contribute to the development and refinement of our objective risk framework.
- Bachelor's degree in a relevant field (e.g., Computer Science, Sociology, Criminology, Legal Studies, Public Policy) or equivalent experience.
- 3 years of experience in Trust and Safety, risk management, policy development, product security or a related field.
- Strong understanding of online safety issues, including child safety, interpersonal safety, and other forms of online abuse.
- Excellent analytical and problem-solving skills, with the ability to identify and assess risks in complex systems.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
- Demonstrated ability to balance user safety with business objectives and technical constraints.
- A pragmatic and solution-oriented attitude, with a willingness to compromise and find creative solutions.
- Ability to work independently and as part of a team in a fast-paced environment.
- Experience working directly with product development teams.
- Familiarity with product development methodologies.
- Knowledge of relevant laws and regulations related to online safety (e.g., DSA, OSA).
- Experience in developing and implementing Trust and Safety policies and procedures.
- Certifications in risk management or related fields.
- Experience presenting to leadership.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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