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Applecare Business Intelligence Analyst jobs at Apple in Singapore
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Singapore
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52 jobs found
26.08.2025
A
Apple AppleCare Fraud Investigations - Investigator Korean Singapore
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Proficient in Korean and English (required to support Korean market). Minimum of 3 years of experience in customer service role. Experience with working with fraud prevention roles preferred. SAP Knowledge...
Description:
Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
- Proficient in Korean and English (required to support Korean market)
- Minimum of 3 years of experience in customer service role
- Experience with working with fraud prevention roles preferred
- SAP Knowledge preferred
- Ability to collaborate with peers, managers and business partners cross-regionally
- Extraordinary attention to detail in case management, follow-up and follow-through
- Target oriented and can deliver results on time
- Strong organizational and multitasking skills
- Creative problem-solving and analytical skills
- Comfortable working in a queue-based environment
- Strong interpersonal skills with key strengths in professional collaboration
- Resourcefulness and effective research skills
- Ability to find opportunities for process improvement and develop solutions that target root causes
- Flexible and willing to take on new roles, assignments and responsibilities as needed
- Resilient and self- motivated to work in a dynamic environment to achieve time commitments
- Motivated to develop the role and add to the success of our organization
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
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26.08.2025
A
Apple Logistics Infrastructure Team - Systems Analyst Months Contr... Singapore
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Bachelor’s Degree or equivalent. Minimum 2 to 3 years of experience in a logistics-related industry with exposure to logistics systems, including but not limited to shipment tracking, transportation management, service...
Description:
As the role is dynamic and evolves with our ever-growing business environment, the candidate is expected to continuously adapt and learn new skills/ system knowledge. Core responsibilities include but are not limited to: - Project focus Translate business requirements into system setup, as well as propose system/process enhancements to enhance supply chain efficiency or customer experience. Successful candidates need to participate in capital projects from the business requirement stage till implementation. This includes playing a key role in User Acceptance Testing (UAT) and advising on these projects.
- Bachelor’s Degree or equivalent
- Minimum 2 to 3 years of experience in a logistics-related industry with exposure to logistics systems, including but not limited to shipment tracking, transportation management, service levels management, and business reporting/ Business Intelligence tools. Ability to understand coding language(s) preferred.
- Basic knowledge of SAP or equivalent ERP systems.
- Experience in data analysis tools (e.g., Tableau, SQL, etc.).
- Experience in project management with agile methodology.
- Ability to understand and translate between system and operational requirements.
- Good interpersonal communication skills in both written and oral formats.
- Effective time management, ability to multitask.
- Sense of urgency and persistence in resolving urgent production issues and an insatiable drive to understand root causes of issues; needs to be a creative thinker for solutions related to these issues to pursue enhancements, fixes, and better operating processes.
- Adaptable, flexible, and open-minded to work in a dynamic, fast-paced environment that undergoes constant change.
- Not afraid of change, willing to take on new systems, programs, or skills as required by the business; a can-do, positive attitude, and a thirst for personal growth.
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26.08.2025
A
Apple Sales - Technical Data Analyst Singapore
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Act as a primary point of contact for production support of our business data systems and ETL pipelines. Proactively monitor system performance, data loads, and pipeline health to identify and...
Description:
- Act as a primary point of contact for production support of our business data systems and ETL pipelines.
- Proactively monitor system performance, data loads, and pipeline health to identify and resolve issues before they impact our business users.
- Investigate, troubleshoot, and perform root cause analysis for system failures, data discrepancies, and performance bottlenecks.
- Develop and enhance operational tools, dashboards, and automated scripts (primarily in Python and SQL) to improve system monitoring and support efficiency.
- Collaborate closely with Engineering Program Managers (EPMs), data engineers/SWEs, QA, and product managers to ensure system stability and resolve complex issues.
- Document technical issues, solutions, and failure scenarios to build a robust knowledge base for the team.
- Respond to inquiries from business users regarding data availability and system issues in a timely and professional manner.
- 4+ years of hands-on experience in a data-centric role with a strong emphasis on production support, data engineering, or a similar field.
- BS or MS in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Excellent problem-solving and analytical skills, with the ability to work independently in a fast-paced, dynamic environment.
- Strong verbal and written communication skills, capable of explaining technical issues to both technical and non-technical partners.
- A collaborative, team-oriented mindset with a passion for ensuring high-quality data and system reliability.
- Proficiency in advanced SQL, including performance tuning and writing complex queries.
- Experience with scripting languages for automation and ETL development, particularly Python (Shell or Golang is a plus).
- Solid understanding of relational databases (e.g., Postgres, Oracle, Snowflake) and data warehousing concepts.
- Hands-on experience working with and maintaining ETL pipelines and workflow management tools (e.g., Airflow).
- Familiarity with version control systems (Git) and CI/CD practices.
- Experience with cloud platforms (AWS, Google Cloud) and working with APIs is beneficial.
- Familiarity with Big Data technologies (e.g., Spark, Hadoop, Hive) is a plus.
- Exposure to AI/ML tools for operational monitoring or data analysis is a plus.
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25.08.2025
A
Apple AIML - Data Operations Annotation Analyst Vietnamese months ... Singapore
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Vietnamese reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
Description:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs.
- Vietnamese reading, writing, and comprehension skills to support the language specific market
- Fluency in English reading, writing and comprehension skills to partner with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of the local region and cultural variations
- Demonstrates integrity and focuses on customer privacy
- Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
- Highly organized with strong attention to detail
- Ability to independently navigate systems and tools
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
- Ability to work on safety data which could include offensive material
- Thrives in repetitive work and ambiguous scenarios
- Bachelor’s degree or equivalent job-related experience
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25.08.2025
A
Apple AIML - Data Operations Annotation Analyst Korean months cont... Singapore
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Korean reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
Description:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements. This position is required to work Monday through Friday with work hours starting between 7am-9am and ending between 4pm-6pm local time with scheduling and work flexibility based on business needs.
- Korean reading, writing, and comprehension skills to support the language specific market
- Fluency in English reading, writing and comprehension skills to partner with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of the local region and cultural variations
- Demonstrates integrity and focuses on customer privacy
- Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
- Highly organized with strong attention to detail
- Ability to independently navigate systems and tools
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
- Ability to work on safety data which could include offensive material
- Thrives in repetitive work and ambiguous scenarios
- Bachelor’s degree or equivalent job-related experience
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These jobs might be a good fit
25.08.2025
A
Apple Desktop Support Analyst Singapore
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3+ years or more experience providing software and/or hardware technical support for internal customers or for partner teams. Proficient computer literacy proven through work experience in hardware and software troubleshooting....
Description:
- 3+ years or more experience providing software and/or hardware technical support for internal customers or for partner teams
- Proficient computer literacy proven through work experience in hardware and software troubleshooting
- Ability to operate independently with little supervision
- Effective communication skills (written, verbal, and presentation) working with personnel from all levels of an organization
- Ability to lift and transport up to 50 pounds on occasion and up to 25 pounds regularly. This position also requires the ability to push or pull loaded carts and pallets of goods occasionally.
- Flexible team player who is able to work in a fast-paced physical and virtual work environment
- Mac Repair certification
- JAMF or equivalent device management certification
- Outstanding time management and organizational skills with the ability to correctly prioritize work tasks based on business impact
- Experience contributing to or authoring technical process documentation
- Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
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24.08.2025
A
Apple AppleCare Fraud Investigations - Investigator Thai Singapore
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Proficient in Thai and English. Minimum of 3 years of experience in customer service role. Experience with working with fraud prevention roles preferred. SAP Knowledge preferred. Ability to collaborate with...
Description:
- Proficient in Thai and English
- Minimum of 3 years of experience in customer service role
- Experience with working with fraud prevention roles preferred
- SAP Knowledge preferred
- Ability to collaborate with peers, managers and business partners cross-regionally
- Extraordinary attention to detail in case management, follow-up and follow-through
- Target oriented and can deliver results on time
- Strong organizational and multitasking skills
- Creative problem-solving and analytical skills
- Comfortable working in a queue-based environment
- Strong interpersonal skills with key strengths in professional collaboration
- Resourcefulness and effective research skills
- Ability to find opportunities for process improvement and develop solutions that target root causes
- Flexible and willing to take on new roles, assignments and responsibilities as needed
- Resilient and self- motivated to work in a dynamic environment to achieve time commitments
- Motivated to develop the role and add to the success of our organization
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
Show more
These jobs might be a good fit
Share
Proficient in Korean and English (required to support Korean market). Minimum of 3 years of experience in customer service role. Experience with working with fraud prevention roles preferred. SAP Knowledge...
Description:
Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
- Proficient in Korean and English (required to support Korean market)
- Minimum of 3 years of experience in customer service role
- Experience with working with fraud prevention roles preferred
- SAP Knowledge preferred
- Ability to collaborate with peers, managers and business partners cross-regionally
- Extraordinary attention to detail in case management, follow-up and follow-through
- Target oriented and can deliver results on time
- Strong organizational and multitasking skills
- Creative problem-solving and analytical skills
- Comfortable working in a queue-based environment
- Strong interpersonal skills with key strengths in professional collaboration
- Resourcefulness and effective research skills
- Ability to find opportunities for process improvement and develop solutions that target root causes
- Flexible and willing to take on new roles, assignments and responsibilities as needed
- Resilient and self- motivated to work in a dynamic environment to achieve time commitments
- Motivated to develop the role and add to the success of our organization
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
Show more
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Applecare Business Intelligence Analyst opportunities at Apple in Singapore. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.