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Apple Sales - Technical Data Analyst 
Singapore 
758004737

Today
  • Act as a primary point of contact for production support of our business data systems and ETL pipelines.
  • Proactively monitor system performance, data loads, and pipeline health to identify and resolve issues before they impact our business users.
  • Investigate, troubleshoot, and perform root cause analysis for system failures, data discrepancies, and performance bottlenecks.
  • Develop and enhance operational tools, dashboards, and automated scripts (primarily in Python and SQL) to improve system monitoring and support efficiency.
  • Collaborate closely with Engineering Program Managers (EPMs), data engineers/SWEs, QA, and product managers to ensure system stability and resolve complex issues.
  • Document technical issues, solutions, and failure scenarios to build a robust knowledge base for the team.
  • Respond to inquiries from business users regarding data availability and system issues in a timely and professional manner.
  • 4+ years of hands-on experience in a data-centric role with a strong emphasis on production support, data engineering, or a similar field.
  • BS or MS in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Excellent problem-solving and analytical skills, with the ability to work independently in a fast-paced, dynamic environment.
  • Strong verbal and written communication skills, capable of explaining technical issues to both technical and non-technical partners.
  • A collaborative, team-oriented mindset with a passion for ensuring high-quality data and system reliability.
  • Proficiency in advanced SQL, including performance tuning and writing complex queries.
  • Experience with scripting languages for automation and ETL development, particularly Python (Shell or Golang is a plus).
  • Solid understanding of relational databases (e.g., Postgres, Oracle, Snowflake) and data warehousing concepts.
  • Hands-on experience working with and maintaining ETL pipelines and workflow management tools (e.g., Airflow).
  • Familiarity with version control systems (Git) and CI/CD practices.
  • Experience with cloud platforms (AWS, Google Cloud) and working with APIs is beneficial.
  • Familiarity with Big Data technologies (e.g., Spark, Hadoop, Hive) is a plus.
  • Exposure to AI/ML tools for operational monitoring or data analysis is a plus.