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Apac Benefits Analyst jobs at Apple in China, Shanghai
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Company (1)
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China
Shanghai
21 jobs found
26.08.2025
A
Apple AIML - Data Operations Annotation Analyst Mandarin China, Shanghai
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Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
Description:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.This position is required to work Monday through Friday with work hours starting from 9am to 6pm local time with scheduling and work flexibility based on business needs.
- Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market
- Fluency in English reading, writing and comprehension skills to partner with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of the local region and cultural variations
- Demonstrates integrity and focuses on customer privacy
- Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
- Sensitivity to space and color
- Highly organized with strong attention to detail
- Ability to independently navigate systems and tools
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
- Ability to work on safety data which could include offensive material
- Thrives in repetitive work and ambiguous scenarios
- Bachelor’s degree or equivalent job-related experience
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25.08.2025
A
Apple Payroll Bus Analyst - SAP HCM China, Shanghai
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Provides high quality customer service to both internal and external groups, effective communication and presentation skills required. Meet payroll delivery timelines, on time every time (no missed pay dates or...
Description:
- Provides high quality customer service to both internal and external groups, effective communication and presentation skills required
- Meet payroll delivery timelines, on time every time (no missed pay dates or statutory submissions)
- Analyses and explains all components of payroll processing in SAP HR/ ADP GV
- Identifies, analyses, researches and resolves errors and discrepancies between Apple’s internal HR/Employee systems and the payroll system to ensure accurate system status prior to payroll processing
- Build and performs audits and reconciliations to the highest quality and understand the purpose and importance in the payroll
- Supports various projects and/or system UAT stages through partnership and collaboration with IS&T, Ops & QA teams
- Ensures all documentation is properly updated and supported according to company policies, procedures, regulatory practices and legal requirements
- Solves day-to-day operational problems of varied scope and complexity
- Production Support for Global Payroll systems for technical defects, enhancements or regular maintenance, providing timely ticket updates to business partners
- Supports global peers, acting as a back-up or additional resource for audits, error handling, and global payroll processing
- Handling of confidential data and understanding of responsibility
- Must have experience with SAP HR Payroll or ADP GV for Payroll processing
- Overall understanding of payroll and post payroll process flows, from the point of data capture through gross to net calculation to include processing or analyzing complex payments, required
- Experience in payroll process and processing for multiple countries globally
- Proficiency with spreadsheet, process mapping and word processing tools
- Motivated self-starter who works well individually and in teams; good organizational and planning skills with strong attention to detail, required
- Understand day to day priorities and adapt to an ever-changing/ fast paced environment
- Experience developing and/or redesigning processes to maximize efficiency and effectiveness while maintaining proper internal controls and meeting segregation of duties requirements
- Language skills a plus, specially English or other local language like Japanese/Chinese to support local process and partners
- Education - Qualifications are generally met by someone who has a technical Bachelor’s degree or 5+ years of experience in similar roles.
- Experience processing payroll for multiple regions in Greater China, Korea and Japan up to and including post-process audits, bank file creation, termination processing, legislative reporting such as monthly lodgments & year end statements generation, GL files generation and inbound/ outbound interfaces management
- Payroll processing experience for MNCs
- Strong communication (written & verbal) and interpersonal skills
- Ability to identify key stakeholders and successfully influence without authority
- Experience in process automation and analytics using various next generation tools
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24.08.2025
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Apple APAC Business Operations Analyst China, Shanghai
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Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus. 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent...
Description:
Design data models for automated reports and develop dashboards using industry standard visualization tools such as Tableau to supervise key trends of metrics and generate insights on demand, staffing and quality performance.
- Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus.
- 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
- 3+ years of proven data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python for data collection, storage, cleaning, preparation, analysis and visualization.
- Experience in data science models and statistical analysis techniques such as text analytics, hypothesis testing, sentiment analysis, regression etc.
- Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner and influence and engage with senior leadership.
- Familiarity with AWS and Snowflake preferred.
- Proven problem-solving, collaborator management and cross-functional project work experience.
- Ability to stay positive in high stress situations and balance multiple tasks in a dynamic environment.
- Comfortable to work independently with strong work ethic and attention to detail.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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24.08.2025
A
Apple Digital Content Lead - Retail Engagement Marketing Merchandi... China, Shanghai
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7+ years experience in a social content creation or at a media organization making video content or broadcast segments. Experience in creating short form social or segment based content at...
Description:
The Creative team in REM drives excellence in how our learning, communication, and experiential content is expressed. In this role, you’ll work both conceptually and practically to innovate, elevate, and expand the ways we stay connected and serve our audiences through best in class video. From pitch to edit, you’ll be focused on inspiring and recognizing our amazing teams around the world, along with delivering information and perspectives critical to our business.
As the Digital Content Lead you will be responsible for managing the global content plan and bringing to life the vision and direction of Today at Apple online. You will manage the briefing of our internal partners and external creative agencies and must be an expert in managing multiple production timelines at once, have experience managing budgets and be available to travel for shoots as required.- Brief both internal teams and external agencies on content and shoot requirements and deliverables - Understand deeply the responsibility and relationship of digital content in our ecosystem - Plan, produce, track and complete each piece of content from concept phase to launch- Track, monitor and build an insight strategy for all video content we produce, across all channels- Work closely with Apple Store App team on content requirements and find new opportunities for Today at Apple content to be placed across the ecosystem
- 7+ years experience in a social content creation or at a media organization making video content or broadcast segments
- Experience in creating short form social or segment based content at a media company or as part of a TV production
- Fluent in both English and Chinese (Mandarin)
- History of developing your work from idea through to execution
- Experience in managing concurrent complex project and production timelines while leading a project
- Experience in leading cross functional projects, including both internal and external stake-holders
- Seasoned stake-holder management
- Developed and managed content plan that is fluid enough to allow the work that is being created to adjust to changing business needs
- Experience hosting and sharing creative reviews both for work in progress and finalized content
- Experience in managing social channels and hold a deep understanding of what makes social content successful, formats across all platforms and how each social media platform works
- Experience in a role that leveraged analytics to inform decisions and optimize content
- Experience in overseeing a complex production budget and delivering projects to that budget and on time
- High attention to and an obsession with the details
- High degree of ownership and accountability across the work you are driving and the cross-functional team you are a part of
- Passion for storytelling that is developed to support the medium where content is being placed, always focused on what is best for your audience
- Exceptional communication and presentation skills
- Thrive in a fast-paced environment and remain focused while juggling multiple tasks, opinions and perspectives
- Resourceful, creative, comfortable with ambiguity, and results oriented with proactive energy and a positive attitude
- A proven track record of establishing trust, credibility, and influence across multiple partners in order to bring consensus in a highly matrixed organization
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04.08.2025
A
Apple APAC Business Operations Analyst China, Shanghai
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Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus. 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent...
Description:
Design data models for automated reports and develop dashboards using industry standard visualization tools such as Tableau to supervise key trends of metrics and generate insights on demand, staffing and quality performance.
- Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus.
- 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
- 3+ years of proven data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python for data collection, storage, cleaning, preparation, analysis and visualization.
- Experience in data science models and statistical analysis techniques such as text analytics, hypothesis testing, sentiment analysis, regression etc.
- Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner and influence and engage with senior leadership.
- Familiarity with AWS and Snowflake preferred.
- Proven problem-solving, collaborator management and cross-functional project work experience.
- Ability to stay positive in high stress situations and balance multiple tasks in a dynamic environment.
- Comfortable to work independently with strong work ethic and attention to detail.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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These jobs might be a good fit
04.08.2025
A
Apple PAC Retail Online Production Support Analyst China, Shanghai
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3+ years of experience providing production support for internal customers or partner teams. A keen passion for solving complex problems and creating innovative solutions. Demonstrated ability to communicate with and...
Description:
- 3+ years of experience providing production support for internal customers or partner teams
- A keen passion for solving complex problems and creating innovative solutions
- Demonstrated ability to communicate with and influence at all levels of an organization, including catering communications to audiences of varying technical comprehension.
- Ability to occasionally work weekends and holidays to provide critical support coverage, including new product launches and events requiring heightened support.
- * Experience with SAP modules (e.g., S/4HANA, ECC) in a support or implementation capacity and Proficiency in data extraction, transformation, and loading (ETL) processes from SAP systems for AI/ML initiatives.
- * Familiarity with AI/ML concepts and their application in business process optimization or predictive analytics and Understanding of machine learning frameworks (e.g., TensorFlow, PyTorch) and their integration with enterprise systems.
- * Ability to leverage AI/ML tools and techniques to enhance incident resolution and proactive problem identification.
- * Demonstrated capabilities and understanding of ITIL or similar models of IT Service Management (ITSM)
- Hands-on experience supporting telephony, network, contact center and/or and e-commerce solutions.
- Established proficiency in applying advanced analytical proficiency to solve support issues
- Hands-on experience with ServiceNow or a similar ticketing system
- Demonstrated ability to understand and explain complex business processes, systems, and tools with a focus on upstream/downstream impacts.
- Curiosity, a desire for continuous improvement, and an ability to navigate through adversity.
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These jobs might be a good fit
04.08.2025
A
Apple Digital Content Lead - Retail Engagement Marketing Merchandi... China, Shanghai
Share
7+ years experience in a social content creation or at a media organization making video content or broadcast segments. Experience in creating short form social or segment based content at...
Description:
The Creative team in REM drives excellence in how our learning, communication, and experiential content is expressed. In this role, you’ll work both conceptually and practically to innovate, elevate, and expand the ways we stay connected and serve our audiences through best in class video. From pitch to edit, you’ll be focused on inspiring and recognizing our amazing teams around the world, along with delivering information and perspectives critical to our business.
As the Digital Content Lead you will be responsible for managing the global content plan and bringing to life the vision and direction of Today at Apple online. You will manage the briefing of our internal partners and external creative agencies and must be an expert in managing multiple production timelines at once, have experience managing budgets and be available to travel for shoots as required.- Brief both internal teams and external agencies on content and shoot requirements and deliverables - Understand deeply the responsibility and relationship of digital content in our ecosystem - Plan, produce, track and complete each piece of content from concept phase to launch- Track, monitor and build an insight strategy for all video content we produce, across all channels- Work closely with Apple Store App team on content requirements and find new opportunities for Today at Apple content to be placed across the ecosystem
- 7+ years experience in a social content creation or at a media organization making video content or broadcast segments
- Experience in creating short form social or segment based content at a media company or as part of a TV production
- Fluent in both English and Chinese (Mandarin)
- History of developing your work from idea through to execution
- Experience in managing concurrent complex project and production timelines while leading a project
- Experience in leading cross functional projects, including both internal and external stake-holders
- Seasoned stake-holder management
- Developed and managed content plan that is fluid enough to allow the work that is being created to adjust to changing business needs
- Experience hosting and sharing creative reviews both for work in progress and finalized content
- Experience in managing social channels and hold a deep understanding of what makes social content successful, formats across all platforms and how each social media platform works
- Experience in a role that leveraged analytics to inform decisions and optimize content
- Experience in overseeing a complex production budget and delivering projects to that budget and on time
- High attention to and an obsession with the details
- High degree of ownership and accountability across the work you are driving and the cross-functional team you are a part of
- Passion for storytelling that is developed to support the medium where content is being placed, always focused on what is best for your audience
- Exceptional communication and presentation skills
- Thrive in a fast-paced environment and remain focused while juggling multiple tasks, opinions and perspectives
- Resourceful, creative, comfortable with ambiguity, and results oriented with proactive energy and a positive attitude
- A proven track record of establishing trust, credibility, and influence across multiple partners in order to bring consensus in a highly matrixed organization
Show more
These jobs might be a good fit
Share
Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market. Fluency in English reading, writing and comprehension skills to partner with international teams. Excellent active listening skills with...
Description:
As part of the Data Operations team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you'll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.This position is required to work Monday through Friday with work hours starting from 9am to 6pm local time with scheduling and work flexibility based on business needs.
- Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market
- Fluency in English reading, writing and comprehension skills to partner with international teams
- Excellent active listening skills with the ability to understand verbal nuances
- Understanding of the local region and cultural variations
- Demonstrates integrity and focuses on customer privacy
- Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
- Sensitivity to space and color
- Highly organized with strong attention to detail
- Ability to independently navigate systems and tools
- Experience in content review or a similar environment, prior testing experience preferred
- Demonstrates flexibility and adaptability to changing work-flows and responsibilities
- Grows with a team where expertise is shared and feedback is welcomed
- Excels at working independently to make timely decisions and take appropriate actions
- Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
- Successfully meets or exceeds targets, working within tight deadlines
- Ability to identify business process solutions that increase efficiencies
- Ability to maintain focus and aim for high results through large volumes of tasks
- Ability to work on safety data which could include offensive material
- Thrives in repetitive work and ambiguous scenarios
- Bachelor’s degree or equivalent job-related experience
Show more
These jobs might be a good fit
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