The point where experts and best companies meet
Clinical Orthodontic Integration Specialist - Dallas/fort Worth jobs at Aligntech
Advance your career in high tech with Expoint. Discover job opportunities as a Clinical Orthodontic Integration Specialist - Dallas/fort Worth and join top companies in the industry such as Aligntech. Sign up today and take control of your future.
Company (1)
Job type
Job categories
Job title (1)
United States
State
City
43 jobs found
08.11.2025
AT
AlignTech Customer Care Area Specialist United States, North Carolina, Raleigh
Share
Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels. Be familiar with internal partner operations and serve as a key point of contact between sales and...
Description:What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
TheIn addition to supporting internal requests, this individual will be responsible for identifying opportunities for process improvement within the assigned area. The Area Specialist should always have a clear pulse on the assigned area NPS sentiment, including current trends, and be able to provide insights and recommendations to the Area Sales Director and Regional Managers.
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels.
- Be familiar with internal partner operations and serve as a key point of contact between sales and support teams.
- Build strong relationships to ensure a smooth experience between customer issues and resolution with internal teams.
- Manage escalated issues directly, liaising across the field and internal support teams to champion resolution.
- Build Strong relationships with sales reps and leadership, utilize this partnership to share trends, provide opportunities for improvement, and state of the business.
- Proactively support Sales and Customers to create a positive experience for key stakeholders.
- Seek out opportunities for continuous improvement; streamline processes, reduce resolution times, and seek proactive solutions.
- Provide regular reports on area operations to support local sales leadership.
- Be alert to trends and widespread initiatives and cascade communication to affected parties.
- Serve as liaison between the clinical department and the field sales team.
- Ability to report out to area ASDs and RMs (sales leadership) on trends, process improvements, and EOQ collaboration.
- Continuously learn new products, programs, and services to help support customers and the field sales team.
- Participate in special projects and/or training when requested.
- Contribute constantly towards providing a world-class customer experience.
- 4+ years’ work experience in a customer support or account management environment, benefit if the candidate has experience in process and operations
- BA degree or comparable experience
- To understand Align’s product portfolio for both the Invisalign and iTero lines of business
- To comfortably navigate Salesforce, understand Power BI, and how to analyze data
- To work well independently, capable of setting goals, projects, and priorities
- Strong verbal and written communication skills, as cross-functional correspondence is a key function of the job, sometimes with upper-level leadership
- Proactive problem-solving skills with strong attention to detail
- To be comfortable in a dynamic working environment where key functions and daily activities may vary due to the changing needs of the business
- Strong business storytelling skills, with the ability to create materials and share information in a concise, well-informed manner
- Strong technical skills: ability to learn new tools and platforms quickly
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
General Description of All Benefits
We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.
Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
- Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
- Back-up Child/Elder Care and access to a caregiving concierge
- Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
- Breast Milk Delivery and Lactation Support Services
- Employee Assistance Program
- Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
- Short-term and long-term disability insurance in accordance with those plans.
- Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
- Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
- 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
- Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
- Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
- Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
- 11 Company-designated paid holidays throughout the year.
- If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
- Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
07.09.2025
AT
AlignTech Manager Global Clinical Digital Education United States, North Carolina, Raleigh
Share
Establish strategy and lead the administration and optimization of the global Learning Management System (LMS), ensuring seamless user experience, system reliability, and alignment with clinical education goals. Serve as the...
Description:What we're looking forPay Transparency
This position is ideal for an individual with strong leadership skills, to join the Global Clinical Education organization, to lead the Global Digital Education team. In this role you will provide a global digital strategy, along with partnering with regional, clinical education specialists, and IT. You’ll deliver educational pathways for customer facing clinical and product education. This role is vital in supporting our providers and their staff with best in class clinical education on why Align is the leader in clear aligner therapy, treatment planning, and intra-oral scanning.
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Establish strategy and lead the administration and optimization of the global Learning Management System (LMS), ensuring seamless user experience, system reliability, and alignment with clinical education goals.
- Serve as the global digital education owner, translating business needs into scalable digital solutions through detailed project planning, stakeholder alignment, and agile execution.
- Design and implement API integrations and technical enhancements to support automation, data flow, and interoperability between LMS and other enterprise systems.
- Lead your team of LMS admins and collaborate cross-functionally with regional LMS admins, clinical education specialists, and IT teams to develop and deliver high-impact educational content and pathways.
- Manage digital education projects from concept to launch, including requirements gathering, timeline development, resource coordination, testing, and post-launch support.
- Ensure content governance and compliance, maintaining standards for branding, accessibility, localization, and clinical accuracy across all digital education assets.
- Monitor performance metrics and user feedback, using data-driven insights to continuously improve platform functionality, learner engagement, and educational outcomes.
- Bachelor’s degree in Instructional Design, Educational Technology, or a related field; equivalent experience in digital learning or LMS administration will also be considered.
- 6 + years of professional experience
- 3 + years of experience with Docebo LMS
- Demonstrated experience in team management and cross-functional project leadership, preferably within a global or matrixed organization.
Technical & Analytical Skills:
- Proficiency in Power BI and data analysis, with the ability to translate learning metrics into actionable insights for continuous improvement.
- Strong technical skills including API configuration, LMS customization, and system integrations; experience with Docebo LMS is highly preferred.
Communication & Collaboration:
- Effectively communicate technical concepts and platform capabilities to non-technical stakeholders, providing strategic recommendations that align with business goals.
- Foster strong partnerships across global teams, including Clinical Education, IT, enterprise systems teams to ensure alignment and consistency in digital education delivery.
Soft Skills:
- Detail-oriented and highly organized, with a proactive approach to problem-solving and a passion for delivering high-quality digital learning experiences.
- Adaptable and resilient, able to navigate ambiguity and shifting priorities while maintaining focus on learner needs and business outcomes.
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
07.09.2025
AT
AlignTech Product Management Specialist- Contractor United States, California, San Jose
Share
Review legacy requirements documentation (primarily in Microsoft Word, Microsoft Excel, Jira, Confluence, or Requirements Yogi). Translate long-form technical prose into concise, structured User Needs and Design Input Requirements. Reformat and...
Description:What we're looking forPay Transparency
We are seeking a Product Management Specialist-Contractor to support the transformation of historical engineering documentation into modern, product-centric requirements and importing of those requirements into a comprehensive requirements management system.
- Information Technology
- Employment Type
- Full Time
- US-California-San Jose
- Workplace type
- Review legacy requirements documentation (primarily in Microsoft Word, Microsoft Excel, Jira, Confluence, or Requirements Yogi)
- Translate long-form technical prose into concise, structured User Needs and Design Input Requirements
- Reformat and structure content in Excel templates for import into our requirements management system (Aligned Elements)
- Use AI tools (e.g., Microsoft Copilot or other designated tool) to assist with content summarization and transformation
- Collaborate with internal stakeholders to ensure clarity and preserve intent
- Strong analytical and structured writing skills
- Familiarity with product development documentation or requirements workflows
- Comfortable navigating ambiguous or inconsistent source materials
- Proficient in Jira, Confluence, and Microsoft Word and Excel
- Working knowledge of generative AI tools for business or technical content
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
28.07.2025
AT
AlignTech Regulatory Affairs Specialist United States, North Carolina, Raleigh
Share
Coordinate and manage the entire import and export process for goods shipped from Poland to EU / international markets. Ensure compliance with all Polish customs regulations, including tariff classifications, HS...
Description:Skills, Knowledge & ExpertiseJob Benefits
Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
A results driven, self-motivated and resourceful logistics person responsible for planning and execution of moderate to complex Import & Export activities. Reviews, collects, and/or prepares documents for import license submissions, Manage the system transactions required for proper shipping and notifications.This role is located in our warehouse in Błonie, near Warsaw.
- Employment Type
- Full Time
- Workplace type
- Coordinate and manage the entire import and export process for goods shipped from Poland to EU / international markets.
- Ensure compliance with all Polish customs regulations, including tariff classifications, HS codes, import/export permits, and documentation requirements/VAT.
- Liaise with customs brokers, freight forwarders, and government authorities to facilitate seamless clearance of goods.
- Troubleshoot and resolve issues related to delays, shipping discrepancies, or customs complications.
- Prepare and manage shipping documentation, including invoices, packing lists, bills of lading, certificates of origin, and export/import licenses.
- Maintain accurate records of all import and export transactions for auditing and reporting purposes.
Working with external parties:
- Global Logistics team
- Local and Global forwarders
- Local Customs
- High school diploma/ BA Degree
- Knowledge of Microsoft office applications (Outlook, Excel, Word)
- Natural team player
- Experience in a dynamic global working environment with ability of prioritizing tasks
- Proven experience of 4-6 years in import/export coordination, international shipping, or logistics, with a focus on Polish customs processes.
- Strong knowledge of Polish customs laws, tariffs, taxes, and international trade agreements.
- Familiarity with global shipping procedures and customs regulations in major international markets.
- Strong communication and negotiation skills, with the ability to work effectively with customs authorities, freight providers, and internal teams
- Proficiency in English
- Familiarity with Incoterms and export control regulations
- Deep Knowledge of inbound and outbound global regulations and documentation
- Former experience in High-Tech companies or within an Operations function
- Former experience with ERP system/s
- Private healthcare Luxmed,
- Multisport card,
- Private insurance,
- Meal vouchers,
- Co-financing of company products,
- Employee Support Program.
Zachęcamy do zapoznania się z naszą Procedurą Sygnalistów. Szczegółowe informacje znajdziesz, klikając w poniższy link:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
27.07.2025
AT
AlignTech Clinical Orthodontic Integration Specialist - Southern United States, California
Share
Assist Customers to assess case and provide guidance on case suitability and product selection. Review, advise and modify ClinCheck plan to have a more predictable set up. Address any questions...
Description:What we're looking forOther
The ClinCheck Excellence Specialist is responsible for offering Treatment Planning Service (TPS) so as to guide doctors on ClinCheck treatment plan set up and explain about it with expertise. This role is to build Invisalign providers’ clinical confidence and competencies by demonstrating the clinical application through giving guidance and support to doctors’ own cases.
- Employment Type
- Full Time
- Workplace type
- Assist Customers to assess case and provide guidance on case suitability and product selection
- Review, advise and modify ClinCheck plan to have a more predictable set up
- Address any questions or concerns of the Customers related to the features and applicability of ClinCheck software and ClinCheck treatment plans as provided on the Invisalign Doctor Site (IDS).
- Assist Customers with new functions related to ClinCheck software and any other update or new release of the foregoing Invisalign treatment planning software from time to time and other associated services.
- Drive efficiency and effectiveness through clinical processes.
- Participate in proactive team efforts to achieve departmental and company goals where applicable
- Comply with all safety policies, practices and procedures. Report all unsafe activities to manager and/or Human Resources
- Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
- Other duties as assigned from time to time
- Graduate of Doctor of Dental University, Bachelor Dental school (Must have)
- At least 5 years of working experience
- Having 2 years of Invisalign patient treatment planning experience will be an advantage
- Good technical knowledge and experience in dental - Proficient in English
- Effective communication and presentation skill
Regular business hours. Some outside hours in evenings and weekends, and travelling may be required from time to time
Your growth and well-being:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
27.07.2025
AT
AlignTech Sales Training Manager - Orthodontic Channel United States, North Carolina, Raleigh
Share
Collaborate with system analysts and designers to implement UI features based on product requirements. Develop and maintain reusable, modular React components using TypeScript and MobX. Participate in code reviews and...
Description:What we're looking for
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
Our frontend stack is built with React, TypeScript, MobX, and we use Cypress for end-to-end testing.
- Research & Development
- Employment Type
- Full Time
- Workplace type
- Collaborate with system analysts and designers to implement UI features based on product requirements.
- Develop and maintain reusable, modular React components using TypeScript and MobX.
- Participate in code reviews and technical discussions to improve code quality and maintainability.
- Write and maintain automated tests using Cypress.
- Work closely with backend developers to integrate APIs and ensure a seamless user experience.
- Contribute to sprint planning, estimations, and continuous improvement efforts within the team.
- 5+ years of professional experience in frontend development.
- Solid knowledge of React and TypeScript.
- Experience with state management libraries (preferably MobX or willingness to learn).
- Understanding of modern frontend architecture, performance optimization, and component-driven development.
- Experience integrating with RESTful APIs.
- Practical knowledge of automated testing tools and practices (especially Cypress).
- Ability to work effectively in a team with both technical and non-technical stakeholders.
- Clear, structured communication skills and a proactive approach to problem-solving.
- English level upper-intermediate or above
Complementary skills
- Familiarity with containerized environments (e.g., Docker).
- Familiarity with design systems, component libraries and tooling for them (e.g., Storybook, MUI).
- Basic understanding of backend concepts (e.g., API design, authentication).
- Experience working in Agile/Scrum environments.
- Familiarity with CI/CD pipelines, Git workflows, and code quality tools (e.g., ESLint, Prettier).
- Passion for user experience and attention to UI details.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
26.07.2025
AT
AlignTech Digital Adoption Specialist - Chicago United States, Illinois, Chicago
Share
Strategically work with sales and commercial support functions to prioritize opportunities, playing an active role to enable customer efficiencies. Work as a clinical mentor to internal partners and external partners...
Description:What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
Based in the field and working in close partnership with Sales Territory Managers, the
Digital Adoption Specialist
Digital Adoption Specialist
- Employment Type
- Full Time
- Workplace type
- Fully remote
- $92,500 / year
- Strategically work with sales and commercial support functions to prioritize opportunities, playing an active role to enable customer efficiencies.
- Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices (including assuming responsibility for train the trainer functions and IDI)
- Stay active and engaged with important dental care related organizations to stay abreast of trends and changes in dental/ hygienist practice that impact our business or customers.
- Utilize up to date knowledge of the dental industry to provide clinical input for new product development and software enhancements
- Apply a consultative selling approach to provide insights to customers regarding industry trends and consumer profiles to inspire them to modernize and grow their business; assisting them in implementing digital technology and refining office processes; all with the objective of achieving territory sales targets (weekly, monthly, quarterly, and annual)
- Utilize data/analytics to help customer’s drive decision making
- Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services
- Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency
- Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align /iTero solutions
- Diagnose positive and negative results and lead the triage and execution, accordingly, communicating results to leadership Handle multiple projects simultaneously, prioritizes tasks based on organizational need and judgment, and handles working independently in remote office situations productive while maintaining focus on brand strength
- Effectively and independently manage booking of travel within company guidelines; ensuring to adhere to personal expenses and expense reporting requirements in a timely manner
- Have a bias toward action, is self-motivated, and a self-starter
- Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency
- Bachelor’s degree and/or equivalent experience required in a training or consulting role
- Minimum of 4 years of similar experience; with preferably in a related health industry (i.e., dental, orthodontic, practice etc.)
- Related clinical education and experience required (i.e., Dental hygienist)
- Preferred experience in the orthodontic sector
- Committed to providing a consistently high standard of customer service
- Proven time management, multi-tasking as well as problem solving skills.
- Proven capability to navigate through change and operate with speed and agility
- Strong focus on teamwork and a proven experience building and leveraging relationships with internal and external stakeholders and partners
- Solid written, oral and presentation English communication skills, with French/English bilingualism an asset
- Possess superior communication skills, in both verbal and written format, who can synthesize and deliver complex information with clarity and diplomacy
- Charismatic, effective & engaging presenter to audiences of varying sizes and composition (including study clubs, conferences etc.
- Computer proficiency including Windows OS, Microsoft Office, and internet research ability
- Live and work in an assigned geographic territory to facilitate the required regular travel within that territory 25% to 50% of the time with some evening events and overnight travel required
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
Share
Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels. Be familiar with internal partner operations and serve as a key point of contact between sales and...
Description:What we're looking forPay Transparency
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
TheIn addition to supporting internal requests, this individual will be responsible for identifying opportunities for process improvement within the assigned area. The Area Specialist should always have a clear pulse on the assigned area NPS sentiment, including current trends, and be able to provide insights and recommendations to the Area Sales Director and Regional Managers.
- Employment Type
- Full Time
- US-North Carolina-Raleigh
- Workplace type
- Ensure timely resolution to customer inquiries generated through Sales Support and Frontline Channels.
- Be familiar with internal partner operations and serve as a key point of contact between sales and support teams.
- Build strong relationships to ensure a smooth experience between customer issues and resolution with internal teams.
- Manage escalated issues directly, liaising across the field and internal support teams to champion resolution.
- Build Strong relationships with sales reps and leadership, utilize this partnership to share trends, provide opportunities for improvement, and state of the business.
- Proactively support Sales and Customers to create a positive experience for key stakeholders.
- Seek out opportunities for continuous improvement; streamline processes, reduce resolution times, and seek proactive solutions.
- Provide regular reports on area operations to support local sales leadership.
- Be alert to trends and widespread initiatives and cascade communication to affected parties.
- Serve as liaison between the clinical department and the field sales team.
- Ability to report out to area ASDs and RMs (sales leadership) on trends, process improvements, and EOQ collaboration.
- Continuously learn new products, programs, and services to help support customers and the field sales team.
- Participate in special projects and/or training when requested.
- Contribute constantly towards providing a world-class customer experience.
- 4+ years’ work experience in a customer support or account management environment, benefit if the candidate has experience in process and operations
- BA degree or comparable experience
- To understand Align’s product portfolio for both the Invisalign and iTero lines of business
- To comfortably navigate Salesforce, understand Power BI, and how to analyze data
- To work well independently, capable of setting goals, projects, and priorities
- Strong verbal and written communication skills, as cross-functional correspondence is a key function of the job, sometimes with upper-level leadership
- Proactive problem-solving skills with strong attention to detail
- To be comfortable in a dynamic working environment where key functions and daily activities may vary due to the changing needs of the business
- Strong business storytelling skills, with the ability to create materials and share information in a concise, well-informed manner
- Strong technical skills: ability to learn new tools and platforms quickly
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S.
General Description of All Benefits
We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.
Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
- Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
- Back-up Child/Elder Care and access to a caregiving concierge
- Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
- Breast Milk Delivery and Lactation Support Services
- Employee Assistance Program
- Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
- Short-term and long-term disability insurance in accordance with those plans.
- Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
- Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
- 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
- Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
- Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
- Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
- 11 Company-designated paid holidays throughout the year.
- If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
- Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Show more
These jobs might be a good fit
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of Clinical Orthodontic Integration Specialist - Dallas/fort Worth jobs opportunities, giving you access to the best companies in the field, like Aligntech. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.