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60 jobs found
31.07.2024
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Airbnb Platform Lead Support Products United States
Develop the vision and strategy for Global Channels & Routing, building consensus on the roadmap and prioritization. Mentor and lead a team of experienced Platform Managers, fostering a collaborative and...
Develop and refine the experience platform strategy aligned with Airbnb's Community Support vision. Lead a global team of platform managers, ensuring the successful execution of product roadmaps. Stay updated on...
Conduct a morning sync with your partners in Engineering. Review project progress, align on priorities for upcoming sprints, address blockers, and refine user stories. Host a meeting with a software...
Explore, shape, and develop new product experiences alongside cross-functional partners (design and product); from ideation to implementation at scale. Design and implement scalable iOS practices across the Reservation Management team....
Define the vision and strategy for routing capabilities to enhance Airbnb’s customer service platform. Partner with cross-functional teams to align on goals and develop the product roadmap. Drive product execution...
Detect intents across various entry points with large scale unstructured data using NLP methods. Generate most helpful self-solve contents in line with Airbnb policy leveraging generative AI to automate low-complexity...
Leadership: Lead the organizational and technical direction of the team. proactively share context to help the team connect the dots of their work with broader company initiatives. Team Building: Build...
Develop the vision and strategy for Global Channels & Routing, building consensus on the roadmap and prioritization. Mentor and lead a team of experienced Platform Managers, fostering a collaborative and...
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