Associate Gbs Ar Retail & Wholesale jobs at Adidas in United Kingdom

Key Responsibilities

• Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.
• Ensure that all payments are received are allocated accurately and timely without any errors.
• Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
• Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.
• Be able to back-up the Team Leader solving operational complex situations, and to guide, provide training and support to other team members by applying streamlined approaches.
• Lead short-term defined scope projects or support larger projects within finance operations also processing periodic reviews to identify, assess and take action to mitigate risks to project success.
• Manage customer relationship, which includes problem resolution and root cause analysis.
• Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.
• Perform review, analysis and proposal of release on credit block deliveries.
• Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
• Act as the point of contact for the process related issues and support on escalations.
• Track disputes, forward to the right department for their solution and follow-up until their closing.
• Identify the improvement opportunities and support their implementation.
• Provide insight into the calculation of the required provision for uncollectable balances.
• Support requests from internal and external stakeholders.
• Establish and maintain strong financial controls over the work performed.
• Ensure desktop procedures are updated in line with standards and policies.

Key Relationships

• Cash Application
• Customer Primary Data
• Account and Sales Operations
• Sales
• Market Finance

Knowledge, Skills and Abilities

• Strong Finance Acumen
• Solid experience with SAP and Excel
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English and French in a business environment setting
• Ability to pay close attention to detail
• Solid interpersonal skills combined with a high degree of customer orientation
• Ability to navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures
• Strong problem solving and analytical skills
• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious

Requisite Education and Experience / Minimum Qualifications

• University degree in Accounting, Business Administration or similar field
• 5 plus years relevant work experience in the accounting / corporate finance area
• Broad and deep theoretical understanding of job function

Purpose & Overall Relevance for the organization

The Manager Distribution Center (DC) Planning serves as the internal expert within the EU SCM organization for an end-to-end overview of the flow of goods, acting as a decisive supply chain planner. This role will maintain and continuously improve the planning process for European DCs, a control system to ensure overall transparency on the utilization of the DC’s capacities (Inbound, Storage and Outbound), in order to ensure SLA compliant deliveries and minimized costs, all on operational and tactical levels.

Key Responsibilities
•Lead DC Planning:
Coordinate the collection of data and information and generate the end-to-end capacity plan in the European DC Network (inbound, storage, outbound). Analyze and work closely with all stakeholders in the process to ensure common understanding.

•Drive Efficiency:
Identify bottlenecks, propose solutions, and ensure timely, cost-effective solutions for DC network constraints.

•Collaborate Cross-Functionally:
Act as a key liaison between DC Operations, Inbound, Deployment, Product Supply, and other stakeholders. Influence them to work towards a common goal. Be precise, errors have a substantial impact on the organization and the overall Supply Chain in Europe

•Present to Leadership:
Deliver insights and recommendations to senior management.

•Dedicated Cancellation process:
Own the dedicated cancellations to ensure availability. Alignment with affected parties (e.g. 3PL, Finance), create transparency on volumes and statuses and organize transfer of affected volumes to the DC network.

•Support Strategic Projects:
Lead short- and mid-term initiatives to enhance network utilization and resilience.

• Deliver Insights: Provide data-driven reports and analysis to support decision-making and continuous improvement.

Key Relationships
• Europe DC Business Intelligence
• Inbound
• Deployment
• Product Supply
• DC Operations
• Excess Inventory Management Europe

Knowledge, Skills and Abilities
• Strategic thinking and developing innovative solutions within a complex/changing environment
• Deep understanding of supply chain mechanics and flow of goods
• Able to communicate clearly and concisely, both orally and in writing (English mandatory)
• Stakeholder management with conflicting goals/priorities
• Ability to prioritize, manage and complete activities within a deadline
• Excellent analytical skills and information synthesis abilities
• Strong competence and experience in MS Excel (Power Query and Power Pivot are a plus)
• SAP knowledge is desirable

Requisite Education and Experience / Minimum Qualifications
• College or university degree with a focus on Logistics, Supply Chain Management or equivalent education
• 5+ years of work experience in international and/or cross-functional teams, preferably in a Supply Chain Management function

Purpose & Overall Relevance for the Organisation:

Ensuring correct and daily execution of key responsibilities in the GBS Center according to the requirements of GBS policies, procedures and guidelines, and according to the Group Accounting Manual for specific area of responsibility (Accounts receivable/Retail

Self-directed worker for a specific service area

Supports organizational effectiveness through the identification and communication of process improvement opportunities

:

• Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market
• Check and review tasks handled by junior members, e.g. cash application, master data changes
• Perform sales vs. collection reconciliation for key customers, landlords and online stores
• Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report
• Perform and review month end closing tasks
• Deal with ad hoc requests and coordinate with others
• Perform, coordinate and review audit tasks, reviewing the quality results within team
• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only)
• Handling of internal and external customer queries on complex cases
• Prepare training material and give training on specific cases for own area of responsibility (SME only)
• Group email and ticket allocation and handling
• Identify problems and bring to attention of Supervisor
• Deliver training to junior member and new member (e.g. sales vs. collection recon)
• Supportteam lead on project delivery, e.g. efficiency improvement, retail system upgrade
• Raise and implement smart work ideas

Key Relationships:

Colleagues connected via the process area in other parts of GBS

:

Good communication skills

Very good

Good accounting knowledge

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent education required
• Minimum of 2 years’ work experience in Accounting

Functional:

• Support to execute improvement for operation and process for sales team with BPO team to improve our business and for customer satisfaction.
• Execute all call off data from customers to be processed accurately and on time following policies and compliance. Report status and issue to account managers and team manager.
• Execute sales operation tasks accurately and timely.
• Respond timely and efficiently to all incoming inquiries and correspondence, both internal and external, relative to all accounts.
• Keep relationships with relevant teams (ex. sales, SCM, finance, marketing and CTC) and customers to proceed our business smoothly.
• Data coordination/ consolidation to support account managers for their sales activities

KPI:

• Net Sales/Margin/DCC of Sales

Key Relationships:

• Sales Customers
• SCM
• Finance
• Marketing

Knowledge Skills and Abilities:

• Profound understanding of Sporting goods industry and Wholesale / Retail math
• Strategic thinking and ability to work with cross functional team to drive initiatives
• Strong communication skill
• Strong database management skill
• IT: Advanced MS Office skill, SAP Knowledge
• Basic Credit/Accounting knowledge are preferred

Requisite Education and Experience / Minimum Qualifications:

• University degree in Business or equivalent
• 2 years of functional experiences in Sporting goods / Apparel industry
• Sales operation experiences preferred
• English: Intermediate in writing and speaking
• Japanese: Fluent

Purpose & Overall Relevance for the Organization:

Effectively execute the GPS systems and process strategy within the allocated area of responsibility, Reporting, Process or System. Execute responsibilities to deliver accurate systems and process performance. Collaborate with stakeholders to reactively and proactively enhance performance. Support system and process testing to ensure end-to-end system integrity

Key Responsibilities:

• Adapt to changes coming from internally and externally driven projects ensuring processes and systems are in sync.
• Execute testing scrips and sign off on testingSupport allocated processes as process agent ensuring processes are documented, mapped and up to date
• Manage execution, set up of systems and processes to achieve a high level of performance and accuracy.
• Support and escalate identified issues and inconsistenciesExecute system updates directed by internal GPS teams and stakeholders to ensure system setup is following predefined rules and timelines
• Execute end-to-end release testing and identify impacts coming from internal or external changes
• Collaborate with operational teams and GPS stakeholders with in-depth analysis and system insight to resolve unforeseen issues or to provide a basis for systematic or process change
• Develop and sustain a superior level of system and process insight to support operational teams
• Ensure Primary Data validations are met with System requirements for both SAP SCM SNP/AFS and SAP IBP/S4 planning systems

Key Relationships:

• Global Product Supply Operational Teams
• Market SCM (BPM)
• GOPS/GSCM Strategy & Programs
• IT KSR
• IT Product teams

Knowledge Skills and Abilities:

• Ability to prioritize, manage and complete projects/initiatives under a deadline
• Demonstrate initiative and result orientation
• Coordination and follow-up skills
• Service-minded and consumer/customer oriented
• Analytical thinking and ability to solve problems
• Team player and effective collaborator
• Ability to communicate effectively
• Good knowledge of MS Office (advanced MS Excel skills)
• Strong SAP know-how in ERP and demand planning systems (SAP SCM SNP, AFS, GPS, IBP and/or S4) is preferred
• Fluent in English, additional language is a plus

Requisite Education and Experience / Minimum Qualifications:

• Master's degree is a plus
• 3+ years of experience in supply chain management, operations or planning, preferably in the Accessories, Apparel or Footwear industries
• Experience with BI dataset tools and MicroStrategy reporting tools

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.