Jobs at Paypal

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• Fluency with figma: prototyping, sharing components
• Experience designing for agentic experiences
• Familiarity with LLM models and training methods

• The ability to leverage business data and analytics to identify opportunities to innovate the experience, prioritize work, and inform the design
• Experience designing intuitive interaction models between people and AI agents.
• A dynamic portfolio demonstrating ownership of shipped projects - from concept to post-launch

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 5 years of experience leading others

• Establish a shared vision across the company for merchant and developer experiences.
• Lead product strategy development and share the technical and product roadmap for merchant onboarding, servicing portals, reporting and developer experiences across all surface areas web and mobile including AI agents.
• Interface with senior leadership, key merchant partners, and developer ecosystem stakeholders to drive vision, strategy and execution forward.
• Lead, develop and mentor a global team of product managers focused on merchant experiences and developer platform products.
• Define and utilize metrics that inform success including merchant satisfaction scores, developer adoption rates and platform performance. Oversee A/B testing frameworks for merchant interfaces and developer tools.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Expected Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

- Write clean, high-performance, high-quality, maintainable code.
- Create connectors to various Content and Colloboration tools using tool specific API's such as Jira, Slack, Git etc
- Design and develop Engineering Solutions & generative AI Applications for above ensuring scalability, efficiency, and maintainability of such solutions.
- Implement prompt engineering techniques and enhance calling LLMs for better performance and application-specific needs.
- Stay abreast of the latest advancements in the field of Generative AI Application Development and actively contribute to the research and development of new Generative AI Applications.

Preferred Qualifications:
- A Master's or Ph.D. degree in Computer Science or a related field.
- Minimum 6 years experience with atleast 2 years in designing and building AI User Experience Apps or Solutions.
- Proven experience working as a Software Engineer, with a focus on Front End Developement frameworks such as React, Next.JS , Node.JS, Electron, Python and exposure to Generative AI concepts such as LLM integrations, RAG Concepts, MCP Protocol, and Prompt Engineering Techniques
- Strong proficiency in programming languages such as ReactJS, Python, TypeScript, JavaScript ( Mandatory)
- Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies.
- Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders.
- Proven ability to adapt and learn new technologies and frameworks quickly.
- A proactive mindset with a passion for continuous learning and research.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Key Responsibilities

Strategic Leadership & Innovation

• Define and implement the Agentic Commerce strategy, aligning with company goals.
• Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants.
• Partner with executive leadership to integrate AI-driven commerce into the company’s long-term vision.

Product & Technology Development

• Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences.
• Oversee development of predictive, proactive, and personalized AI shopping assistants.
• Drive adoption of LLMs (Large Language Models), machine learning algorithms, and reinforcement learning for optimizing commerce transactions.
• Ensure data privacy, security, and ethical AI considerations are embedded in product development.

Business Growth & Partnerships

• Build and manage partnerships with AI vendors, fintech platforms, and commerce technology providers.
• Drive revenue growth by identifying new business opportunities in automated and agentic commerce.
• Collaborate with marketing, sales, and product teams to enhance customer adoption of AI-driven shopping experiences.

Customer Experience & Personalization

• Lead efforts to create hyper-personalized, AI-driven shopping experiences that anticipate and fulfill customer needs.
• Leverage real-time data, behavioral analytics, and AI decision-making to improve conversion rates.
• Champion a customer-first approach, ensuring seamless, frictionless transactions across digital platforms.

Qualifications

Required

• 11+ years of experience in e-commerce, AI, digital strategy, or related fields.
• Deep understanding of agentic AI, LLMs, and intelligent commerce systems.
• Proven track record of leading AI-driven digital transformation initiatives.
• Experience working with AI/ML models, personalization engines, and automation tools.
• Strong leadership, cross-functional collaboration, and executive stakeholder management skills.

Preferred

• Experience in conversational AI, voice commerce, and autonomous shopping systems.
• Background in fintech, blockchain, or programmatic commerce is a plus.
• Familiarity with regulatory and ethical considerations in AI-driven commerce.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Makes technical decisions affecting multiple teams, crossing organizational boundaries
• Establishes conventions & processes to be followed by other employees
• Actions determine the utilization of company resources (people, money, assets) and affect the effectiveness of the company
• Handles multiple, multi-team initiatives simultaneously, using judgement to prioritize among more issues than can be handled individually.
• Understands evolving industry capabilities & practices and can judiciously apply up--to-date information for optimal results
• Competent at communicating technical issues with non-technical audiences
• Spreads their behavior, principles, and knowledge as a means of improving technical results of other employees (via many means – modeling behavior, 1:1s, working sessions, quality documentation)
• Partners with product management, to ideate solutions to business problems & goals

Expected Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

What will you do here?

• 12+ years of software engineering experience, including 5+ years in Data engineering
• Design and develop data products and platforms for PayPal
• Collaborate with the product team to define business requirements and architect large-scale data solutions
• Lead development of cloud-native ETL and data pipelines across batch and streaming use cases
• Contribute to experimentation, automation, and performance tuning of our analytics infrastructure
• Provide technical mentorship and elevate data engineering practices across the team
• Ensure adherence to data governance policies and best practices to maintain data quality, privacy, and compliance

What we absolutely need?

• Strong experience with cloud data platforms such as BigQuery, AWS Redshift, or Snowflake
• Hands-on experience building and scalable ETL and data pipelines that process large volumes of data
• Strong proficiency in SQL, including query optimization, data modeling, and schema design for performance and scalability
• Solid understanding of distributed systems and scalable architecture patterns
• Strong grasp of computer science fundamentals including algorithms and data structures
• Experience mentoring junior engineers and fostering a collaborative engineering culture
• A “You build it, you own it!” mindset

How can you knock our socks off?

• Hands-on experience building data platforms that support ML/AI use cases
• Proven success solving business problems using analytics and reporting systems
• Experience designing and operating production-grade pipelines using tools like Spark, Hive, or modern equivalents
• Demonstrated ownership of platform features — from ideation to deployment, scaling, and optimization

Education Qualification:

• BS/MS/PhD in Computer Science, Math, or a related field

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Product & Performance Initiatives

• Drive product initiatives that improve customer and merchant performance across adoption, engagement, and retention.
• Collaborate with peer product managers to ensure consistency and alignment across PayPal’s portfolio.
• Define product requirements that balance innovation, regulatory compliance, and customer trust.

Data-Driven Execution

• Establish experimentation and measurement practices that guide prioritization and accelerate learning.
• Partner with data science and product teams to build predictive models that address adoption, engagement, and performance health.
• Leverage analytics and research to uncover performance opportunities and guide investment decisions.

AI & Emerging Technology

• Champion AI/ML capabilities that improve scalability, cost efficiency, and product performance.
• Partner with engineering and product peers to operationalize emerging technologies into merchant and customer solutions.
• Explore innovative approaches to deliver differentiated experiences across multiple product areas

Cross-Functional Leadership

• Collaborate with engineering, design, data science, and peer product managers to deliver cohesive platform capabilities.
• Work with merchant, sales, and go-to-market teams to ensure PayPal delivers measurable improvements in merchant performance.
• Support operational reviews (product reviews, OKRs, portfolio planning) that create visibility and accountability across teams.

Experience

• 6-10 years in product management, product strategy, or performance-focused roles.
• Strong track record of launching products that deliver measurable adoption and business impact.
• Experience with AI/ML integration, experimentation design, and analytics-driven decision-making.
• Background in global or platform businesses, preferably in payments, fintech, or commerce ecosystems.

Skills & Competencies

• Ability to influence peers and stakeholders across product, engineering, design, and business teams.
• Data-driven mindset with strong analytical and problem-solving skills.
• Comfort operating in fast-paced, ambiguous environments with evolving priorities.
• Strategic thinking paired with strong execution discipline.

Education

• Bachelor’s degree in Computer Science, Business, Engineering, or related field required.
• Advanced degree (MBA/MS) preferred but not required.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Perform product designs specialized in experience design knowledge and developed business expertise
• Lead projects and/or programs within the product function with moderate scope impacting function or sub-function
• Create customer experiences across digital and physical products within general parameters under broad supervision
• May act as a subject matter resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please